Ryan Plant was awesome! He took his time with me as I made this very important decision. He was very knowledgeable and tried to move things along in a timely manner. I appreciated all the assistance that Ty Jones gave me as well. He was very helpful, and I felt he had my best interests in mind. No pressure here at all! I would definitely recommend Exton Nissan to anyone who is looking to purchase a vehicle! Thank you!!!
Amazing experience. Steve capano was fun relaxing and really helped me through the process. The financial person and the insurance person got me a great deal. The whole process was cheerful and pretty stress free. Definitely will continue going there.
Steve got my husband and I approved for a 2017 Nissan Sentra SR Turbo. He was very kind and nice.
Sam S. was nothing but helpful in the process of buying my new car. He explained everything to me in detail and made it possible for me to get into the car I really wanted - the Nissan Rogue. He kept me in the loop with every detail and made the process of purchasing a vehicle painless. He jumped through hoops to get me into the car that I wanted and I couldn t be happier. Sam was amazing to work with and didn t disappoint. He even came to us to finish up the paperwork! I couldn t be happier with my new purchase and how easy it was with Sam. I highly recommend Exton Nissan.
John McGettigan did a great job helping us get a new lease! Thank you so much :)
Just bought a Nissan Kicks. I love it and was very pleased with Marcus and the entire team.
Melanie Wisniewski is a gem! Her gleaming personality, vast product knowledge, and incredible work ethic made our buying experience with Exton Nissan easy and very worthwhile. With our very specific needs of size, equipment and affordability, Mel was equal to the task, and worked tirelessly (and patiently!) and found the perfect car for our family. (loved the late evening phone message from her, "I found your car!"). Mel and the entire team at Exton Nissan were great to work with - friendly and very accommodating. We will not hesitate to buy our next car from Melanie and this dealership!!
Friendly staff and great prices, I love my new Rogue sl.
This visit could and should have been avoided. If the work done in June and then July oil change had noted battery erosion I would not have broken down and necessitated this visit and additional cost
Perhaps 10 point inspections and thorough evaluations need to be re educated to the technicians
Mary, in the service department is excellent. My next car will be purchased at Exton Nissan because of Mary. Exton Nissan goes above and beyond !!!! I love them!!
The people that work there are amazing. They were all nice and sweet. I felt like I was in good hands. Mary or marry not sure how she spells her name was a dull. I love her personality. Very sweet lady you have a great group of people work there.
Great Customer Service! Brian and Nick really went above and beyond to earn our business.
Ryan Plant is the absolute BEST salesman I have ever met! Ryan is an honest, genuine, for the customer salesman . He kept us in the loop with every aspect of buying a vehicle from Exton Nissan! He called us, texted us , and even wanted us to contact him after the purchase was done to let him know that we made it home safely! Ryan understood that my daughter was purchasing her first vehicle , and he was so EXCITED for her! We will definitely see Ryan Plant at Exton Nissan for ANY of our vehicle needs in years to come!
I had a very pleasant purchase experience. Steve worked hard to take care of me, a difficult buyer. I would recommend Exton Nissan.
Since covid everything happened over the phone and online and everyone was very cooperative. Very very happy with everything!!
I can t say enough about this place. I just purchased my 4th vehicle yesterday. The whole process is consistently seamless. Not only have I loved each of the cars I ve gotten here, but the incentives are unbeatable. Our sales person Bryan is great! He really helps you out, and takes the time to get you set up.
Recent experience was with the Service Dept. Jo Miller is great and kept me abreast of my Transmission warranty repair. Luckily under warranty so I didn't have to foot the bill. Only take it there foe warranty/recall issues... too expensive on labor.
Caitlin helped me get into a new vehicle last week and was wonderful to work with! For fast, friendly service ask for her!
Service department is top notch. They nail it in the front office and in the garage.
The service at Exton Nissan is reasonably-priced for a dealership and I m always happy with the work they do. I ve been taking my car here for 3 years and will continue to do so.
Great service and attention provided by Exton Nissan team in the recent leasing my wife and I have done with them. Jessica was really supportive to our case and made all necessary effort to help us. I`d like to thank Jessica, Ty and all team for the support.
I had a GREAT experience buying my first car at the Exton Nissan. Ryan Plant was excellent and provided me with all the information I needed and worked with me to get the best deal. I would 100% recommend anyone to this Nissan dealership because of Ryan. I will be back in the future with whatever might come up.
I worked with Jessica on Saturday and was able to leave feeling excited about my new car and the customer service I received. Jessica was working with myself and another client at the same time, and impressively sold us both cars in a timely manner. Definitely recommend!
Sal made my first car buying experience enjoyable. He made the entire process quick and painless. I left in an amazing mood and a great car!
Caitlin DuBois is the best in the business! She is friendly, knowledgable, and efficient. I felt right at home and completely confident in my choice of dealership and car! I could not have been more pleased with my experience from beginning to end.
The work is always done with care. The coffee in the lounge is amazing btw
Ivana and Jessia helped us with trading in our 2014 Pathfinder for the 2017 Pathfinder lease. They made the entire process smooth and stress free from start to finish and couldn't believe how much all employees helped each other out and worked as a team. The team atmosphere at Exton Nissan is what makes this dealership stand out over most so thank you TEAM EXTON NISSAN!!
My salesperson was great and the rest of the staff were great. I just was not really happy with somethings after I took possession. Like I had to go to the gas station immediately after I left because my tank was only a quarter full and the floor mats were missing. Minor things of that nature.
No nonsense and true to their word. Had a car I liked, they made sure I had all the information I needed and gave a fair price. They made a small mistake on the offer that would have raised the price but they reduced their selling price to honor their offer. Dean Bush and the team were a pleasure to work with
Steve Capano was very helpful I m glad we get to meet him. We got the car we wanted at a fair price and were treated courteously and professionally throughout. Thank you Very much Steve.
Very professional and efficient! They will continue to have my business!
The service team was friendly and knowledgeable. I dropped my car off for a recall and they performed many other services as well. The courtesy shuttle was quick as well.
Excellent experience! I was in the market for a new car after mine was totalled in an accident, and I was not pressured into anything at all. They worked with me and held the car while I got all my affairs in order from the insurance company. The buying process was simple, and we were very satisfied. We took home a 2017 Nissan Rogue Sport SV AWD with 30,750 miles on it, and it feels, smells, and drives like new! Matt Fitzgerald was our salesman, and he was very patient, understanding, and personable. He worked closely with me over the course of the week, understood and helped with my situation, and was very personable. He wasn't pushy at all, and allowed us to look at multiple cars and make our own decisions on what we were looking for. I'd recommend Matt Fitzgerald to anyone in the market for a Nissan, and I'd highly recommend Exton Nissan.
My advisor informed me on what was happening with my car. He explained everything in detail. Positive experience!!
Great service, very competitive prices, and the best service waiting area I've ever experienced at a car dealership. Brandon is extremely friendly and attentive.
Jessica was amazing. She is so professional, helpful and compassionate and me feel like part of a family
So I got a new car for Christmas...a Nissan Murano! A few days after I got it, I noticed a continuous warning: 'Unavailable Front Radar Obstruction' so I called Exton Nissan's Service Dep't. and explained my issue.
The Service Rep scheduled me for the next business day where I dropped my car off and got a ride home via Exton Nissan's shuttle service. Within a couple of hours, I got a call from the Nissan Service Rep who informed me the sensor was bad and needed replacing, however, they did not have the part in stock and had to order it. She offered to keep my car there, or I could come get it and bring it back the next day. I decided to keep it there. She asked what time I would like to pick up my car the next day and I hesitantly said "around noon".
I got a call from the Service Rep by 9:00 am the following morning saying my car was done and ready for pickup! I picked up my car, no hassle, under warrantee, signed a document and off I went. I've not had the indicator warning appear since.
It's always great doing business with Exton Nissan...I've actually bought quite a few cars there...they are very pleasant and helpful, and always wearing a smile. :)
Dan Moore was absolutely an amazing help. Not only was i able to find exactly what i wanted the day i went in, but he helped me every step of the way. Not to mention just how professional he was for his age. I will be recommending this dealership to anyone i know interested in a Nissan.
Staff is courteous, helpful, respectful, knowledgable, and is willing to work with customers. The Customer Service here is top notch and they have very polite associates. Only complaint, it should have went much faster. I waited over an hour for a simple oil change, because they didn't have my oil filter in stock, even though I scheduled over a week ahead. They had my make, model, and the year of my vehicle, so this is NOT acceptable to me, but since I purchased my vehicle there it was free (even though they tried to charge me for it). My regular/trusted mechanic has me in and out in 15-20 mins for an oil change.
I came into Nissan, wanting to get a Nissan Sentra, that was manual. Elizabeth helped me get everything I wanted, and made sure to tint it before I took delivery. It was very quick and easy to get the car. As I was talking to her about the car she was getting the car cleaned, so by the time I was done my paperwork my car was ready to go! Elizabeth was very understanding, and I m going to make sure everyone knows to go to her if they ever need a car! Thank you Nissan for my new car!
Easy Peasy!
Exton Nissan made car-buying a snap. The folks there brought in a truck I was interested in from their sister dealer in Limerick. Saved me a significant drive.
Put forth a good price for the truck, gave me a fair trade-in for my vehicle, and the Pro-4X is in my driveway now.
Sales Consultant Sam Srisook was an absolute pleasure to work with.
If you're looking for a Nissan, check out Exton Nissan! Ask for Sam!
The service and professionalism of Doug and team were just what I needed this Saturday morning. The services were clearly explained and performed in a timely manner and at the conclusion of the work being done, the service manager even escorted me out to my car to carry belongings. Class act through and through. Everything was transparent in the quote and reflected as such at check out. If you are looking to purchase a car, be sure to seek out Frank the sales manager and tell him Cindy sent you.
Did not complete all the Services I asked for during Maintenance.
Work done efficiently in a timely manner and staff was very efficient and explaining details of my service and other
Had a great first experience at Exton Nissan! First, the waiting room is pretty sweet, nice comfy overstuffed chairs, and free coffee and snacks like peanut butter crackers. I was having my transmission checked and was planning on staying but Brandon my service rep said they'd drive me home and then pick me up when it's ready. Awesome!! I live on the east side of 202 on Rt 3 so it's not like I'm right around the corner! I have only ever been to Concordville Nissan and I must say that Exton Nissan leaves them in the dust
My husband and I purchased a car on July 4th at Exton . We were met by Zac . A delightful young man full of enthusiasm. , he answered all our questions and we never felt pressured during the whole experience.. We both felt when we left there that our decision along with Zac's help was the right one. It's a pleasure to do business with someone who obviously enjoys his job . Zac has a bright future and we wish him luck.
Staff has been courteous and easy to work with. Work was done quicker than expected, they picked up on the fact the car was due for an oil change and contacted me about it. I had that done as well and had the car back by lunch time...
Brian Shattuck and Jessica Bliffin helped get my family into a 2015 Rouge. They made purchasing the vehicle easy and made every effort to make the process as quick as possible as my last car was totaled. There were a few things (as with most used vehicles) that needed to be addressed and the dealership took care of everything. It was the easiest car buying experience I have had and I got a great deal.
My overall experience was great! Christine in service was amazing, she was very thorough and made it a point to keep me aware of what was going on with my vehicle every step of the way. I would definitely recommend Exton Nissan s service department and I will be returning for sure!
John was great. He took care of us, was honest and ensured we were treated fairly
Always friendly. Answers all of our questions! Always a pleasure doing business here.
John McGettigan was extremely knowledgeable and a pleasure to work with on the sale. Michael Lutman was fantastic with getting us a good price and Jennifer Calderon was knowledgeable and helpful in financing our new car.
Fast, efficient, good selection and service... Tell Jessica I sent you (she's great!)
Pleased with the Service Dept. They immediately took care of my car like a baby! Thank you!
Dealt Elizabeth Erikson, it was a great experience, showed us the right car and great price. Thanks!
Everything went great. Only took an hour. Cleaned my car too!
The service department was very responsive to my issue and resolved my problem quickly and efficiently.
Thank you.
Charged for diagnosis didn't even move car from parking spot.
My husband and I had the near experience today at Exton Nissian with Ryan Plant. He made us feel welcome and also safe to purchase a new car! Worked with us to get the payment we needed and also made sure everything was right with the car. He took good care of us. Go see Ryan if you ever want a great deal!!
I recently purchased a car from Exton Nissan and the experience was excellent. Melanie was my saleswoman, and she was very knowledgeable about the car I was buying, and was able to answer every question I asked her. They didn't have the car in stock that I was looking for, but they found the exact one, very quickly. Besides Melanie being such a polite,professional,saleswoman, the rest of the employees that I dealt with were also very kind. If you are looking for a Nissan, or a used car, I highly recommend heading to Exton Nissan and asking for Melanie,you won't be disappointed.
Devon Rhoads worked with me for hours to make sure I got into my new car, at the best price, with all the options I wanted. He was patient, and knowledgeable, and went above and beyond to make this customer feel like I was his #1 priority.
Thank you, Devon! And thank you, Exton Nisson!!
Jim was so helpful and thoroughly answered all my questions And was very patient with me. Great experience as always.
My wife bought a 2015 Murano for my 60th birthday from Exton Nissan. She was very happy with the experience over all and the sales person Danial Moore was great. Very helpful and attentive.
Jeff and Steve were very helpful and welcoming. Needed something fix on car and they were more then happy to help. I'm beyond satisfied and love the purchase of my new baby.
Got my second car with Exton Nissan yesterday and had another amazing experience. Jessica in sales got me a great deal and was a pleasure to work with. The customer service is the best and they make the process very easy. Thank you Jessica!
Nice, clean, friendly, knowledgeable and helpful but, they add $850 to all their advertised used car prices just for handling them. Something to consider when comparison shopping. After all, you're buying a car, not moving in!
I haven't been to a dealership in ages, so I didn't know what to expect and was a bit nervous. The team at Exton Nissan, especially my Sales Consultant Matt Rhibal, did a great job of making me feel comfortable, and simplified a lot of the processes that I thougt were going to be difficult. Matt Hribal spent the time to get me the deal I wanted, even when I had a loan balance on the car I traded in. Overall it was a great experience! Thanks Matt Hribal and the rest of the Exton Nissan team.
Everyone was very nice and friendly here. Great experience with Sal when leading my first car.
What a great experience . If you need a car this is the place as it's like you have family in the business. Covid safe and supper friendly. John McGettigan and Michael Lutman as well as the whole staff (everyone from the entire team that peeped my new car to financing and front desk)
Exton Nissan no hassle they are there to put you in the right car for you.
l hope this helps someone looking stop in
Need a 6th star ;-)
BR
George
West Chester
Excellent customer service. I brought my Mazda in for an oil change and was treated like a loyal Nissan customer.
Service writer excellent in all counts. Fast service reasonable price. A+++
Not worth commenting on, plenty of other dealers to visit
Caitlin DuBois helped me get into a brand new Sentra last year and I still love it! She is very knowledgeable and is great to work with! Ask for her at Exton Nissan!
About six months ago I purchased a 08 Cadillac srx, the first day.I had the vehicle it broke down in front of my house .jeff peca towed the vehicle back to the dealership...jeff assured me that a new transmission was being put.in the car..a month goes by and I get the vehicle back again im told I have a new transmission in the vehicle 2 months after on my way to work the transmission goes out while im doing eighty on the expressway...I almost lost my life!!!!!!!!!!!!!... I called jeff peca and told him, he towed the car back to the dealership..that day I told them I didnt want the vehicle no more but they still sent it to there mechanics ...fast forward to yesterday I was told my car is only worth 8 grand and I would have to bring 24838 to get a different vehicle ..basically they dont care about me almost losing my life in that vehicle and all that matters is money not the welfare of there customers..im very disappointed in the service I received and for a first time experience of going to.exton nissan I would not recommend no one there..also people are not the friendliest there ..when I was getting the rental I was told bring it back with half a tank because if you have more than half in there I aint got no money for you ..so professional..that was.told to me.by.mark the rental guy I guess..like I said I feel taken advantage of and I will call the.better business bureau and my lawyer to check out Pennsylvania lemon laws..this is not right and people should know.about there seedy practice
After 5 weeks I was able to get a resolve from Joe in service. He was thorough on getting back to me and he handled my situation.
My experience with Exton Nissan is buyer beware.
The point of this review isn t that I didn t get what I wanted, but to let anyone who reads this know that after the contract is signed and Exton Nissan receives your money they do not care about you or your concerns. If you are purchasing a used car you are better off going to a buy here pay here dealership because at least they will tell you up front that they will not care after they received your money.
Twenty days after my purchasing my 25,000 BMW from Exton Nissan it became un-drivable. It was overheating and ultimately needed a new water pump and had a faulty exhaust vanos solendiod. I brought the car back to the dealership, seeing that I hadn t owned the car for even a month and was lead to believe it was a Certified Pre Owned Vehicle and that it was fully inspected for any safety issues. The mechanic looked at but did not have/nor never had the equipment to decipher the problems that could be safety hazards for a BMW. I am sure this not limited to just Exton Nissan, but to the entire family of Bush dealerships as I called the owner and asked for some help. His response was I don t want to sell a car that breaks down 3 weeks later, but what do you not get about an As Is purchase? Their advertisement of 100% customer satisfaction is simply a gimmick from the owner down to the management team. The owner stated his intention was to help me get a discount from the dealership that repaired my car, but his margin on the sale was not big enough to cover the $1,700 worth of repairs needed on the car. His own service department could not even diagnose the problem let alone fixes it. It seems a reputable dealer would sell the car at auction rather than take money for something that they don t know about or how to fix if it is broken. This isn t about me trying to get something for nothing; I wanted it to be fair. I would have been happy with sharing cost, but when I asked that the answer was no. I was offered the opportunity to refinance and purchase a warranty which was not offered at the time of purchase. Please beware when purchasing from this dealership or any of the Bush owned dealerships. I believe they are Infiniti and Nissan in the greater Philadelphia area.
Too costly and simply making money for even small work.
I leased my Nissan Rogue from Exton Nissan and had a great buying experience with their rep Matt Fitzgerald. It was such a great experience that I referred my parents to him as well and, as expected, they also were provided a great buying More
Best Car Buying Experience I've ever had. Matt Fitzgerald and Staff are first rate. I highly recommend Exton Nissan.
Never told me to bring my car with me to get a key replacement. Since it won't start without the new key, I wasted time and money to rush there for an appointment today. They said just bring your registration and ID.
Exton Nissan was great! I highly recommend.
Every one was helpful and friendly. My service advisor made it easy and effortlessly. Other dealerships were giving me a hard time about scheduling an appointment within two weeks but Exton was happy to squeeze me in the same week.
My sales associate Mikey Perry was extremely helpful. They didn't end up having the vehicle i needed but Mikey kept in touch during my entire buying process and was very easy to work with, and i also appreciated the no-pressure approach.
I would certainly buy from these guys in the future if they have the vehicle i am looking for. Thanks Mikey!
Best,
Dan
John, thank you for an excellent experience. My family and I enjoy the Nissan Sentra. I would like to make sure your company knows that how the sales force interacts with potential buyers is extremely important. Although we were looking at several different spots your friendly, respectful and NON- HIgh pressured sales tactics make a difference. We are loyal customers with someone in our household buying a new car every 2-3 years. I believe you may have converted us to Nissan Exton. The price was fair and there was no high pressure to buy extras. Yes the extras were explained, but no high pressure to buy them. We ultimately extended our warranty a little. But that was totally based on my decision and the fact that we will most likely keep our vehicle for a long time. We will definitely be back in 2 years, to give you guys a chance to earn more business, when it is time for our next vehicle. Thanks for a great experience and to your grandfather for his service to our country. GO ARMY!!
I buy two cars last year, and I have the best experience, they always make sure you get the best deal, yesterday I went back again for another vehicle, they always treat you like family. Thanks !!Jessica Bliffen and Matt!!.
Sam Srisook got me an awesome deal on a Rogue for my wife, told him the payment i was looking for and he delivered with no hassle, even got me a more upgraded model. I will definitely be a returning customer
extonnissan.com
