A problem with Exact's scanning service for 2 weeks now, which is why many invoices were first scanned and then manually booked again. Exact should have resolved this neatly by not invoicing the scan service these weeks !!
Please note that two step verification is mandatory. You will only find out if you have paid and want to log in. During the sale of the package is not talked about in the offer is nothing that you receive
Innovative software, a bit of a learning curve but very powerfull.
Exact had nooit over moeten stappen naar de cloud, allicht is dat de toekomst. Maar als je er als bedrijf niet klaar voor bent krijg je ontevreden klanten, en is die toekomt dus nog iets verder dan dichtbij.
Ben al jaren Exact gebruiker, maar de achteruitgang op vrijwel elk vlak maakt dat dit niet lang meer zal duren.
Echt beschamend slecht de laatste twee jaar...
En klagen over de "klachtenafdeling" zal geen zin hebben, dus dat doen we dan ook maar niet.
Zonde, maar heb er echt mijn buik vol van..
Never start. Very expensive, changing agreements about prices without being informed. You suddenly receive an invoice with an amount for which you have never agreed. Malfunctioning program. Employees often do not know the answers to a problem when you contact us.
Have been trying to get in touch for a week and a half to get someone on the line. Only get half-baked answers and you are referred from one to the other but there is no decent answer.
what a bad company .. only got viruses from their site !! REALLY NOT NORMAL!
Hey is Exact hacked or something ?? No info, unreachable by phone, strange notifications in my account! Come on guys with that crisis management!
Program is old-fashioned. Many basic functions such as paying via IDeal when sending an invoice and accepting an offer online can not be offered.
A wonderfully inspiring place to work, where a lot happens!
exactly fits your conditions accurately with the result that your monthly rate explodes and you have to pay 5 euros per invoice. Ridiculous. If you complain about this then the 12 year old account manager says that you have to mail to a complaints organ ..... woeehahah
Lifting a trial lesson version is not a trial version! A day later they want to see money and write off money
Really bad
Onprettige omslachtige software en hoge prijs, regelmatig telefonisch lastig gevallen voor bijverkoop. Een moneybird werkt vele malen innovatiever tegen lagere prijs.
Als ik opnieuw mocht kiezen: Dan kies ik geen Exact online.
Biggest scammers in the Netherlands !!!! I do not recommend it to anyone.
Entrepreneur? Then do not opt for this accounting program. This is great for larger companies with a controller, but not for someone who prefers to spend his or her time on something other than accounting. I switched to Moneybird after a week and I really like that.
Thanks to Exact, I always have insight into the financial status of my company!
I have requested a trial subscription from Exact online. I could try this for free for 30 days. Then I was called several times by the Sales department with if they could help me further and if I wanted to buy it. Well fine, after a week decided to buy it.
No more nice phone calls or emails since then. No, the trial subscriptions have ended immediately and you can just start paying immediately. The software is very complicated and takes a lot of time to master. There are training courses and online videos that you can use to get started. But still a clumsy package. And also very expensive.
Canceled terminated three days after the date on which "actually" the subscription would start. And just before the end of the month. It was clear to us that we had to pay this month. But we had to take an extra month extra. Ridiculous!
When you call Exact Online you will be sent from the locker to the wall. I was connected at least 4 times before I got the right person on the phone. They do not empathize with the situation. You have signed the General Conditions and you simply have to pay.
In short: Complex system, not customer-friendly, but quick responses to emails and complaints.
I received a discount subscription through ING. it was not made clear that this was temporary. canceling appears to be very difficult. Very unfortunate this company without service!
Due to Exact's mistake, they suddenly try, after 5 years, to collect from a non-existing account. No phone call or email, direct account blocked and now make payment through collection agency. And do it if you're crazy.
Exact is out the day before the sales tax return deadline. How often this has not happened. You should be able to see that coming !!! Ridiculous and unacceptable.
We use Exact Online and a conversion was done for last 2 bookyears. We have an old server where we want to export from Globe to online (to remove old server). After 2 hours on the phone and talked to multiple people, nobody can help. Support is awful, nobody cares. If you have doubts: Choose another company. Even 1 star rating is to much.
Pay attention! The good reviews with / without explanation are not reliable! Will be made in self-interest. In reality it is a very expensive company with nice talk. Where your beer brand comes from! If you close an abonement, they may change rules and prices and change them in their favor suddenly you may only make 100 invoices per month. Every extra invoice 5 euros no no 5 cents !!!! 5 whole euros !!! Watch out for this!
Very nice structured and infrastructure in office. Location is too good. Have a great life for employees. Having a nice cafeteria, meeting tables and gym.
Exact is not really a company that is customer friendly, after using Exact for 25 years, I quit my company 2 months too late, so that according to the contract I now have to pay a full year's contribution while I no longer use it .
I also do not understand their accounts .. paid a bill in early December .. will the bailiff come in mid-January ??? talking about accounting packages.
Great office, super efficient (exact software powered) check in. And as a bonus max verstappen's helmet in the lobby:-)
Use now exactly 3 years online. It is a time-consuming program and when I made them in Word I was ready by a factor of 10. Help desk does nothing if you ask something and are uninterested. Think they know that they are selling a worthless product and that entrepreneurs are enjoying themselves. It is also a drama that if you send business invoices and you have to be prepared for that and you get an amaturistic look from a private individual with regard to Mr Bla Bla with lots of spaces in between. If you would like an online invoice program then at least do not choose this because it will cost you a lot of annoyance and time
What a bad organization! Accounting program works very poorly, staff absolutely does not think along with you. Never start this !!
About the most frustrating malfunctioning online accounting program since the beginning of time. Ideas for improvement are thwarted, stuck at times when you just don't need it (now, and even the support site is not working) and the worst thing: very bad layout. Keeping track of stock is terrible, although, after all, that should be a little bit the core for Exact Online, right? Proposal: less money to Verstappen and more in Exact Online. Contact with me may be made for possible improvements to the program. 1 tip is already given in the image. Free...
What a bad old fashioned application. The support is even worse if possible. Really not recommended, it is a user-unfriendly package with a lot of bugs. Nice perhaps for an accountant, but certainly not for an entrepreneur who has to do it.
Are you looking for software that has proven itself? Then you are at the right place at Exact. Thousands of companies have preceded you and Exact is one of the best known and most reliable partners in the field of intelligent ERP software for small, SMEs to Enterprise levels. Software is not seen as a product but as a solution and partnership, you also notice that when you are in contact with the support department. Innovative software and a dynamic partner.
Beautiful building inside and out and a very modern company that treats its employees well.
I have been working here with pleasure for 21 years now. Great colleagues and many opportunities for me to develop.
Exact Software is a leading provider of cloud-based business software solutions that help small and medium-sized enterprises (SMEs) and accountants manage their finances more efficiently. With over 550,000 satisfied customers worldwide, Exact has established itself as a trusted partner for businesses looking to streamline their operations and improve their bottom line.
At the heart of Exact's success is its commitment to innovation. The company's software solutions are designed to be user-friendly, intuitive, and customizable, allowing businesses to tailor them to their specific needs. Whether you're looking for accounting software, ERP systems, or CRM tools, Exact has a solution that can help you achieve your goals.
One of the key benefits of using Exact's cloud-based software is its flexibility. Because it's hosted in the cloud, users can access it from anywhere with an internet connection. This means that employees can work remotely or on-the-go without sacrificing productivity or security.
Another advantage of using Exact's software is its scalability. As your business grows and evolves over time, you can easily add new features or modules to your existing system without having to start from scratch. This makes it easy for businesses of all sizes to stay agile and responsive in today's fast-paced marketplace.
In addition to its core business software offerings, Exact also provides a range of value-added services such as training and support. Its team of experts are available around-the-clock to answer questions and provide guidance on how best to use the company's products.
Overall, if you're looking for a reliable partner that can help you take your business operations to the next level with innovative cloud-based solutions tailored specifically for SMEs and accountants alike - look no further than Exact Software!
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