Exact is not really a company that is customer fri...

Exact is not really a company that is customer friendly, after using Exact for 25 years, I quit my company 2 months too late, so that according to the contract I now have to pay a full year's contribution while I no longer use it .
I also do not understand their accounts .. paid a bill in early December .. will the bailiff come in mid-January ??? talking about accounting packages.