Eurostars Madrid Tower 5*****

Eurostars Madrid Tower 5***** Review

Reviews 1721
4.3
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M
3 years ago

If we like the views of Madrid, what better than o...

If we like the views of Madrid, what better than one of the gigantic towers of the Castellana complex? For that we can spend a night in this hotel, where they also have a high spa from where, while we take a relaxing bath, we can contemplate the city in all its splendor. I recommend the hour between 22 and 23. The prices, according to the luxury, but booking in advance they leave quite reasonable. Ideal to surprise your partner.

A
3 years ago

After all the great party of our wedding we decide...

After all the great party of our wedding we decided to go to spend the wedding night and rest a few days in this hotel because we like its views very much and in the north of Madrid it is very well located.
The rooms are comfortable and very large, how we did not hire the wedding couple did not give us any special attention or decoration in the room.
The very varied and rich buffet while forgetting the impressive views of Madrid from the heights.

J
3 years ago

Magnificent hotel

Magnificent hotel
Luxury from the entrance, spacious and comfortable rooms, excellent breakfast and staff always willing to help.
One of the best hotels I have been to.

C
3 years ago

Deception. Five star hotel that does not receive y...

Deception. Five star hotel that does not receive you even with a free bottle of water.
At breakfast they did not have gluten-free products, when they requested it they only had gluten-free bread that I did not drink because after 25mn of waiting I had to leave.
I expected more.

m
3 years ago

We spent the night of January 24 staying at the ho...

We spent the night of January 24 staying at the hotel and there was no heating, it was cold in the room. We notified reception and they told us they were sending a technician, but they never came. When we left I said it at the reception and all they answered was a 'I'm sorry'. Very disappointing to go to sleep at a 5 * hotel and be cold. Disappointing, I don't think I'll come back.

S
3 years ago

Everything very clean, very nice and very luxuriou...

Everything very clean, very nice and very luxurious. In the hotel bar the food is very good but very expensive, and there is no option to find a restaurant in the surroundings because it is on the outskirts and there is nothing.

S
3 years ago

Disappointing for a 5 *! The hotel is very nice, b...

Disappointing for a 5 *! The hotel is very nice, but a lot is left to be desired. No toilet paper in the toilets! First time I see this! Cotton swabs and make-up removal discs were also missing. Only amenities: shampoo, gel and cream + dental set. Minimum for a hotel of this category! The TV was not working either. However, they were quick to come!
Varied breakfast but once again not up to its category! Industrial type pastries, bad coffee, breads that are not very diverse (almost all white and crumb, no rye bread for example). Expensive price quality! Apart from the height ... and again the views of the construction site and the tower opposite (however the hotel was by far not full, no interest! We will not be going back!

D
3 years ago

We spent the wedding night there as a gift from a ...

We spent the wedding night there as a gift from a friend.

The hotel has incredible views and the room with living room and suite was perfect.
I also recommend the breakfast that was perfect.

As for the price I can not comment because it was a gift but totally recommended.

C
3 years ago

Very correct rooms, good access and rooms with amp...

Very correct rooms, good access and rooms with ample capacity in the -1 and smaller ones in the upper floors. Good breakfast buffet and very good restoration in general. Check in a slow hair, but let's put a snag to this hotel. Always has very tight prices for both individuals and events

R
3 years ago

One of the most favorite hotels. Yes, maybe it is ...

One of the most favorite hotels. Yes, maybe it is a little old, it would be necessary to update the furniture, but this is all nonsense. At the reception - very good staff, very loyal to the guests, always with great pleasure to help solve your problems. Very beautiful views from the rooms, the whole city in full view, good rich breakfasts. Separately, I want to note loyalty to regular customers. I am at the hotel 2 times, but I always talk a lot with concierges and administrators due to the heaps of my requests and requests. For the last time, I had to extend 2 rooms for 3 nights, with payment for eviction. I was literally offered a very low price and did not require any collateral or credit cards for pre-authorization, and this is at almost complete settlement when there was a queue for breakfast. I also liked the spa on the 29th floor. I advise everyone to choose this hotel, you will not be disappointed.

C
3 years ago

The chek-in, and chek-out, wanted to reimburse the...

The chek-in, and chek-out, wanted to reimburse the amount I had paid for 18 days, and they wanted to make me pay again, both on arrival and on chek out, nor did they bother to confirm it first. what is unacceptable and unfortunate in a 5 star hotel.

j
3 years ago

AN IMPRESSIVE HOTEL INSIDE AND OUT, COSTRUIDO IN T...

AN IMPRESSIVE HOTEL INSIDE AND OUT, COSTRUIDO IN THE CENTER OF PLAZA CASTILLA AND SURROUNDED BY THE THREE LARGEST TOWERS OF MADRID. WHEN ENTRY BREATHES LUXURY AND ELEGANCE AND A VERY LARGE STAYS AND WITH GOOD ATTENTION. THE SPECTACULAR ROOMS

D
3 years ago

I was lucky to be able to give my girlfriend a nig...

I was lucky to be able to give my girlfriend a night in this hotel, the hotel is wonderful, we stayed in a Skyline room, with wonderful views in an ideal environment like this hotel, a hotel where they treat incredible to his clients, I have not been in a hotel where they treated me better. The room was not lacking in anything, equipped with all the luxuries that you could ask for a room of that price that was not excessive to be a 5 * hotel

E
3 years ago

A perfect stay at a very well organised event duri...

A perfect stay at a very well organised event during16-18 of April.
Fantastic personnel, always helpful on all kind of information asked, regarding hotel or sight seeing spots.
Excellent restaurant on the 30th floor.
Breakfast with huge variety and with a local flair in taste.
Loved the bed, the view, the lighting of the room and all kinds of meeting rooms that we used (some of them were really extraordinary!)

D
3 years ago

Book a room, and before going for physical reasons...

Book a room, and before going for physical reasons, call the hotel to ask if they had valet parking and someone to carry our suitcases, they told me yes, and when the valets themselves arrived they did not want to park my car because it was not a car of luxury and they did not want me to bring my suitcases to the room nor did they let me park in the reserved for clients that they have at the door of the hotel, they made me go find the parking that is far from the hotel and badly located (almost impossible to find), the valets got aggressive and rude threatening to call the police if I parked in the guest area
Had to be fixed by the receptionist who was very nice and polite
The room they gave us was dirty, and poorly maintained, the distribution was very bad and the decoration was very dark.
The great bed, huge and comfortable and the average restaurant nothing to write home about
The nice but super small spa
Luckily when I left I ran into another polite and pleasant car park who wanted to lower the suitcases and bring me the car.
Disappointing all 5 stars
It is a rather 3-star hotel And the views are disappointing and we were staying on the top floor, the buildings that surround it cover the views

G
3 years ago

Great

M
3 years ago

We did not find the difference with a 4 star hotel...

We did not find the difference with a 4 star hotel. The rooms are spacious although I would watch the fan noise. The air regulator did not work properly. One of the nights they closed the bar area for a particular party and we had no choice of having a drink if it was not asking for it in the room itself. We were uncomfortable with this because we thought that a hotel with this category should think about the rest of its clients. In general the service very good and its workers very attentive and helpful.

J
3 years ago

Well, to be a 5 you do not have to envy anything...

Well, to be a 5 you do not have to envy anything many of 4, the only clear thing is the height. The hab. They are quite good, clean, comfortable and have everything, the lighting is very modern, in general they are very good. The breakfasts are served on the 30th floor, the buffet is good, the only thing is the bad coffee, American type of garrafon. I do not understand how in a place like that they do not have a coffee in conditions, and it is a pity that with so many separators They have taken advantage of the views they have, they shorten the space and it seems to be much smaller than it is, and the decoration could be more spectacular. They have a fitness room, spa, etc ... Generally good, but that hab. be on the top floor, if not it is not a normal hotel.

R
3 years ago

SPA. We were given, one hour in the spa, the truth...

SPA. We were given, one hour in the spa, the truth, to belong to a hotel 5 *****, we expected more than a small Turkish bath and sauna that even having good views also left to be desired in relation to the size, the jacuzzi It was not bad ... although it was not anything to write home about either. In short, the hotel will have 5 *****, I still did not have the privilege of staying in the hotel but its spa ... is far from that cantisad of stars.

r
3 years ago

I was only in the spa. It has incredible views. Th...

I was only in the spa. It has incredible views. The spa itself is quite limited. A sauna, a Turkish bath and a small pool, although it is enough for the time they give you. As for the massage, it's fine, but it's a little loose for my taste.

A
3 years ago

It is not a place that is worth the money that goe...

It is not a place that is worth the money that goes out, the breakfast is massive and it is not organized, they do not even have a bread toaster that works properly, the wake-up service that is basic does not work and it seems that everything is disorganized. Not worth it.

P
3 years ago

I am quite disappointed of course the rooms in cle...

I am quite disappointed of course the rooms in cleanliness leave much to be desired the perfect communal areas but category of a five "good" for me no.The views of the rooms on a 26th floor stayed me and I saw more the other building than anything else In a word.DECEPTION.

T
3 years ago

I love this hotel! The truth is that for me it is ...

I love this hotel! The truth is that for me it is the best hotel in all of Spain. They have skyscrapers, which from the top, you can see all Madrid capital. Its services are very complete and its rooms super modern. I'll take your price and your views.

Eurostars Madrid Tower 5*****

Eurostars Madrid Tower 5*****

4.3