Elgiganten Review

Best place for getting all electric products or gadgets.

They did not have all the goods that are on their website even though it says there is ..

Very big branch and have almost every thing and I always buy from there ....big rate to Mr. Ulas from the sales team there

It is a nice place and there are many things but I think the stuff is a bit expensive

Great store, but incredibly messy. Missing price information on goods

Lots of things on display and helpful staff. Prices quite good too.

Nice, knowledgeable personnel that give helpful advice and are service-minded.

Booked online, went to the checkout and then paid, there were things on the shelf and just pick up, so they got very fast and very easy.

Being like a regular elgigant shop, a bit messy, as it always feels like you always pack up something with cartons that block gangs, etc.

Good range, nice prices, bad check on stock and getting a product takes a very long time, too long in my opinion

A lot of bad sellers who promise green forests but do not fill up. Had bought an item that any seller had sold out and now a week later we have to go 20min from us to brings stock to get it. It feels like the worst purchase of the year. I will never shop from the electric giant store or online again even though I have been a customer for over 15 years with them. Sorry that bad phone sellers are destroying so much and the logistics are out of bad !!!!

Customers outnumbered the services that the personnel could provide

The majority of the staff is nice. Good selection, Apple and Samsung departments as well as nice product presentation. (Display)
The communication between the sellers and the warehouse staff when we had to answer the same question twice if the product was in stock.

The sellers were not very interested in helping. Standing and talking to each other instead.

Great service, they matched the price I saw on the price hunt. No question about it! Rekomenderas

Imponerande utbud av vitvaror och trevlig personal.

Big store with really good range. Very nice staff and the guys in the Knowhow counter are incredibly knowledgeable! Shop everything there!

You get a star because the delivery of goods is the worst thing about you. For each customer the boys take, they take a 30 minute break. Is there no one checking them to make sure they are working? !! You have to complain to those who are at the checkout.

Super friendly staff and well-stocked shop. Thank you very much for your help!

One of the best El Giganten as it is quite big, and on only one floor.

Only thing a bit annoying, the checkout counters are super far from the entry and after all the white goods...

Big nice shop with Sweden's duller staff who would rather talk to each other than to the customers.

Elgiganten has the worst customer service in Sweden. I had a terrible shopping experience. I went to buy iPhone X in Silver color.

There were 2 people a salesman and salesgirl. The salesman called his warehouse perosn, and he said there were no items in the warehouse, while in the systme it showed few pieces were still there.









Indeed later I bought the phone from Mediamkt instead. I recommend not to buy from Elgiganten.

*****

Elgiganten has the worst customer service in Sweden. I had a terrible shopping experience. I did not buy iPhone X in Silver color.

There were 2 people a seller and seller. The seller called his warehouse perosn, and he said there were no items in the warehouse, while in the systm showed that some were still there.

I told the vendor that I am in a hurry, and my family is waiting for me for dinner and they are hungry. So if you do not have it, let's skip it. Until he said please wait for 5 minutes, and then she went to the warehouse to check, and came back after 15 minutes and said that it is available.

So I bought it and then paid for it. At the pickup counter, they said he would bark it in a few minutes. Meanwhile I thought of my family, I booked a taxi. But the guy came back now and saifd there are no pieces available. He then went to check out the salesman who had booked it and came back after another 5 minutes and said he could not find her. Then I went with him to look for her, and when we found her she was simply unapologetic.

Then I had to stand up in the queue to get the money back. Meanwhile, the uber guy interrupted the reservation, and I had to pay cancellation fees to him too, and then told me that it will take a few days before my decreases return to my account.

Overall, I was wasted for 45 minutes, with a family waiting for me, taxis canceled, paying cancellation fees, rebooking a new taxi and simply no excuses from Elgiganten.

In fact, I actually bought the phone from Mediamrkt instead. I recommend that you do not buy from Elgiganten.

its a megastore and people can find what they need .

Good return service if happened to buy the wrong item

Difficult to get a parking space if they have big sales or event, then it is better to park in Ikea's parking across the street.

Incredibly good service .... as long as there are some people in the shop

Ordered booked and confirmed item did not exist. Long wait before it was found. Shopping online is fast, they said ...

Quick, easy and good selection! Good, friendly staff.

The staff was unpleasant when we pointed out that an ad was not correct, dismissed us with "you may well send an email and complain" ...

Spacious business, everything about electricity is enjoyable

I always find myself at this store after comparison shopping.

Good range of electronics but poor customer service. If you know what to wear, just fine. Reasonable prices.

Everything is avialble ...Big store but the staff there very low level and no nothing about the customer service.

Friendly staff. Both when we were in and ordered the combi refrigerator and when we picked it up.

Slow service. Alarm went off and the staff let it sound for 10 min before moving their lazy ....

We have bought various goods as it is very satisfied also services at Elgiganten in Barkaby are nice

I like this store of elgiganten. It is big, nice display of all different items and the staf is helping too. They do not have super huge parking so on days when there are lot of people visiting it, the parking could be an issue. However, you can park in Ikea's parking jusg on the other side of road and take a walk.

Good service at repurchase and seller. They listened and took their time for me and it became a good solution that I was pleased with.

Ordered a TV online, recieved a notification that the TV was ready for pickup. Called the customer service at Elgiganten to verify and yes, they confirmed that the TV was ready for pickup. Said and done, went to the store in Barkarby, paid for the TV and went to the delivery point. But no TV.

Now I have traveled to Barkarby in vain. I have paid for the TV that I don't get and a ton of administrative work to get my money back. Not to forget - I still don't have a TV.

I wish that this was a one time occurrence but it's always like this with Elgiganten. Never again.

Susanne who worked in white goods came and helped me with a robot vacuum cleaner and more. Really super nice and helpful.

4 of the staff dead and hung in the store ..
Die nods !!! Got almost nagging because they would help ... bad

Unfortunately, they do not have the gadgets that are advertised but must be ordered one must wait several weeks extra
Grade poorer sharpness

Always good information and help from knowledgeable staff. Today there was a new window, hair dryer.

Fantastic staff. Although we arrived just at closing, they took the time to help.

Good prices, nice staff, decent location, good selection