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J
4 years ago

Bad staff. There are too many young guys and girls...

Bad staff. There are too many young guys and girls so they lose focus and try to impress each other it seems. Focus on the customer instead. I bought the kitchen equipment but left the day after. It became a media market instead

H
4 years ago

This is so misleading; the place should be called ...

This is so misleading; the place should be called Elgiganten Microstore; the range is totally useless compared to, for example, Elgiganten Bromma Blocks; most people are not just looking for a refrigerator, housekeeper or coffee maker.
I went here, found nothing but went on to Elgiganten Bromma Blocks where there was a better selection and the staff was out in the whole store, instead of nesting around the mobiles.
Otherwise, only the cash registers and the return / complaint counter seemed to be staffed.

A
4 years ago

Unclear entrance, the staff has highly unclear tas...

Unclear entrance, the staff has highly unclear tasks as the only thing you do is stand in line and be referred to other staff. It is not a store where you shop fast.
In addition, the competence for what you sell in seems to be particularly high, but you quickly pack the customer various useless insurances. Structure and systems are not the electric giant's strengths

D
4 years ago

Good

A
4 years ago

My son's wireless red nintendo switch

My son's wireless red nintendo switch
control loses signal with the console when you use it for TV (if you are not sitting half a meter away from the console) and that the control lever operates due to dust entering the control. These are known bugs on the nintendo switch control. Since the guarantee was valid, I submitted it to the electricity giant Bararby after 2 weeks, the electricity giant hears via text message (which is not from answering but I have to call with a waiting time of 30 minutes) that the guarantee does not cover and if I want to pay SEK 450 for First of all, it is not a repair but a design error by nintendo that causes the signal to be disturbed, you have to put protective material inside the control. This post-construction will not remove the problem of controlling the lever drift it builds up dust after a while again you have to blow clean with air.The second problem. The control thus works with the display and the control connected but not with the TV. The electricity giant does not want to fix a design flaw for free it should be a twist with nintendo not put on the customer.
I can not recommend nintendo switch
Because of its problems I had
The electricity giant will I do not shop anymore when not even the design goes wrong under the warranty.

A
4 years ago

I have left my cellphone for repair and have not r...

I have left my cellphone for repair and have not received a reply in 3 weeks, call every day but no one knows where the cellphone has taken the road.
Really bad service never Elgigantrn anymore.

L
4 years ago

Bad service!! Waited half an hour and no one could...

Bad service!! Waited half an hour and no one could help me. Asked two salespeople who sent me to another department, waited there and it was actually the first two salespeople to help me. Asked them again but it seems that they were not even interested in selling. Thank you, Elgiganten for your help!

H
4 years ago

Be interested in buying a soundbar. Near the entra...

Be interested in buying a soundbar. Near the entrance of the store I am met by a greeting staff, a beard (rude). Moves on to the speakers department. But there it is empty of people and not a man to talk to. Do you want to sell something in this department? Wait a long time for some staff but get enough and leave! Lousy service!

P
4 years ago

Good

C
4 years ago

Good service by nice employees. However, my salesp...

Good service by nice employees. However, my salesperson was a little ignorant of the product I was interested in but willing to learn (from me) as well as to ask other employees, which resulted in a rewarding conversation. The result was quite expensive for me (it costs to be on top) despite their excellent prices. They were the cheapest in the EU at just the product I was interested in and always have very competitive prices for the most part they are selling. Highly recommended!

M
4 years ago

Good