Elements Massage Littleton Review

Great customer service and a very relaxing atmosphere.

Alison gave me the best massage I ve ever had! She knew all my spots, even ones I didn t know I had. I felt like a new person the moment my massage was over. She was knowledgeable, professional, and very sweet. I recommend her to all my friends and clients! Can t wait for my next massage!

I called and they were able to get me in that same day with a wonderful therapist, Tyler. I highly recommend Elements Massage since their therapists are very well qualified and professional. You will get a superior massage service from start to finish with Elements, and they offer reasonable pricing models as well for regular customers.

The place is always clean and the staff are friendly. The few times that I've had slight issues they've always made it right. You can count on one hand the number of issues I've had but after just casually mentioning it, they always did better. Have been going here for years. Highly skilled therapists who really know their trade.

Love it. Very welcoming place and Anya did a wonderful job

Easy to schedule times that fit with a working mom's schedule. Tessa is the best.

Location, ease of booking, availability and service.

I booked a 5:30 appointment on February 25th 2021. I showed up early. No one was there. No one answering phone calls. I called multiple times, knocked on the door the open sign is on, a light is on. Very unprofessional...

I spent 2 months doing home renovations from new flooring to wall tear outs, ceiling texturing etc with a sprained ankle - once I was finished I came in and had a 2 hour massage with Annie, she listened to what I was in need of, TLC on my ankle and extra TLC for my hands and shoulders - she was so pleasant and so knowledgeable. I will definitely refer her and will be asking for again when I go back.

My most recent experience with element message prompted me to sign up for a membership. Inger was amazing!! She is a Jedi, melting away my fears and misconceptions on some techniques that ultimately eliminated long standing aches and pains. The result was the best message session I have ever had! I learned so much during my session about body repair and relaxation. Each session ends with follow up stretches that continue body repair and suggestions for other visits, which I appreciate. I gave my appointment card to the next person I saw with her name on it, I was so impressed. I can not wait for my next visit!!

Friendly front desk staff. Therapists listen to every detail of what you're needing. Enjoy every visit.

Always a positive experience with great therapists and a great value. Amanda tailors each massage to my preferences and does a great job of targeting specific areas of injury. Jeff is extremely knowledgeable and the cupping technique he uses has really nice added benefits.

Highly recommended. Felt very comfortable and relaxed!

My husband lost an expensive pair of blue prescription sunglasses here on 10/10/19. He set them down on the coffee table in the lobby and when he went back they were gone. If they happen to turn up can you please let us know thanks. Other than that, massage was great.

I love it here! I love Inger just a great place to get a massage!

I always feel 100% better when I leave elements.
Tessa is amazing. Recently with all of covid19 protocols, rest assured that elements is doing everything right. I felt completely confident and comfortable getting my massage.

Dondi (sp?) did a great job! Very welcoming. You guys are time wizards. My 90min massage felt like 20minutes, it was amazing

I have a monthly membership and look forward to going every time. I recently started seeing Amanda and she's top notch. Her neck/upper body work is fantastic. She also incorporates relaxing techniques such as a warm cloth that helps stiff muscles relax even more. My previous visits with other therapists have also been good. Additional bonus: The front desk staff is also wonderful! I always feel like a valued and welcome customer. Overall I've been very happy with the quality, atmosphere, and convenience.

I have been a member here for at least 3 years and always left feeling pretty amazing, I go to different masseuses because I feel a different massage sometimes hits areas that don't get hit by another and have always been pleased with my results. The front desk staff is amazing and always a pleasure to talk with while I am waiting and leaving at the end. Thanks

I got a great massage here. they know how to go deep on those aching muscles

Someone recommended for me to try massage again at Elements. What a wonderful experience! My massage therapist took a thorough evaluation before beginning, and therefore was dialed into my current pain situation. She was able to release tension from my pectoral area and back areas, where much of my physical therapy work is focused. There was an unbelievable about of muscle tension in those areas that I did not realize was causing a problem. Immediately the next day, I felt a huge stress relief, my digestion was better, and my normal pain levels were much lower. What a great way to start the week!

Jackie

Great place to get a massage. 9/10 If I pick a random therapist they meet expectations. A bit pricey and they pressure you to get a membership in order to get a reasonable price on a massage. Overall good corporate franchise massage. Much better than massage envy.

Wonderful customer service and one of the best massages I ve ever had!

Ease of scheduling, variety of masseuses, atmosphere is relaxing

If I could give ZERO Stars I would. I started a membership with Elements when I was living in the area. I had 5 massages stacked up in my account and knew I wouldn't be able to use them any time soon so I called this location to cancel my membership. I was told I would need to come in in person. I went to a location that was close to where I currently live and asked to cancel my membership. The woman told me it would be no problem, pulled out the paperwork, and then said, "Oh you didn't open your membership in this location. I can't let you cancel your membership here," and pulled back the cancellation paperwork! She then smiled and informed me I was still free to use my massages in that location Soooo it's not like it's a matter of being a different franchise. I called the Littleton location again and was informed I would still need to come in person to cancel. I DON'T LIVE THERE ANYMORE!!! At this point after receiving two more UNAUTHORIZED $99 charges to my debit card, I took matters to my bank. I had to dispute a $99 charge FOUR different times over the last six months with my bank. Even though my bank put entire BLOCK on Elements Massage, they keep charging my account using a different 'Merchant code' which is super sneaky and fraudulent! My bank actually had to send me a new debit card to try to remedy this situation. To keep charging me for a membership even though I have no contract, have repeatedly called to cancel, and visited my local location in person....are you kidding me!? How desperate are you for business to operate in such an unethical manner!
So today, after receiving yet another automated text message to come in and use my massages, I responded stating I wanted them to stop charging my account for a membership I have repeatedly tried to cancel. Today I received a call from the most incredibly rude "manager" whose tone could only be described as snobbish, arrogant and annoyed. This woman repeatedly spoke over me. She stated that my membership could be terminated that she would EMAIL me paperwork and that they didn't need my business.
I would never recommend this company for their complete lack of professionalism. If these are the kind of people who they have running their locations I feel sorry for the massage therapists who are trying to book and keep clientele. I do still visit this area from time to time but you bet I'll be using my leftover massages elsewhere! Thanks Karen

They will refuse to provide you the services you paid for, if you don't maintain your membership. I had the membership for 3 months and paid about $120 a month, I cancelled before my 4th month due to being unable to afford the luxury. I had only received my massage for month 1 and 2. Since I cancelled my membership they refused services on the 3rd month that I paid for since my membership was not going to be active for month 4.

Very professional! Always make you feel relaxed and comfortable :) Tessa gives an amazing massage every single time, and she makes sure she does her best job and adapts to your specific needs. I have been seeing tessa every single month for over 3 years, and I plan on continuing to be her client for as long as I can. 10/10 would recommend!

Elements is an efficient, productive company that always meets my needs. Their therapists are kind and helpful. I look forward to my appointment every month

Scheduled a massage in the evening and called back TWENTY minutes later, apologized profusely that I had to cancel due to a schedule hiccup I had not foreseen. They said they had to charge me $35 because they couldn t fill the slot. The slot had not been requested since my first phone call so they had not missed out on a client. Ridiculously inflexible and unhelpful. I had been to the spa previously and had not been back since because of petty things like this. I was willingly to give them another try today, but NEVER again.

I was able to get in same day and the staff were very kind. I also liked the atmosphere of the clinic. I saw Anya who was super sweet and gave me a few tips on things I could do at home. I signed up for a membership and plan to go monthly to help with the pain I m having. They are very clear about the policies of their memberships when you sign up and they gave me a copy of the agreement so I was able to take it home and read it fully. I look forward to my next appointment!

Loved the entire experience. Everyone was so welcoming and friendly. I've never thought about purchasing a membership before but I love the option of allowing my daughter use my membership as well.

Jeff is amazing! He provided not only therapeutic but also other types of massages to really meet with I needed. He goes out of his way to ensure that your experience is focused on you and your well being. Great job and great time relaxing.

These folks are great! Stuart was amazing, and Yvonne (??) at the front desk was so kind and helpful. They are really taking safety measures seriously, which I appreciate. I have been avoiding getting a massage for that reason, but had to come in on a semi-mergent need to alleviate chronic migraine, and was soooooo happy with the level of care they are taking. THANK YOU! I'm coming back soon ;)

They were very friendly and professional. They adhere to COVID 19 protection. Very relaxing environment.

Welcoming, personable and attentive staff. The massage was perfect!

Went in for a message yesterday and continually told the therapist to lighten his pressure cause it was causing pain both in my back and shoulders. I mentioned that it was making my fingers tingle and to lighten his pressure more. He would acknowledge but would continue with hardening his pressure. This morning I am not able to move well at all. My shoulders are bruised and swollen. The swollen part fits into the palm of my hand(like baseball size). I have had many massages and never have they caused more pain after the session than before it. I also have never been bruised from a massage. I will NEVER be going back!

Charlene was very attentive and professional she gave me an excellent deep tissue massage. 5 stars for her but Iam giving them a 4 star because the lady at the checkout desk really pushed the monthly package.

Tyler is absolutely amazing! He is so kind, caring and professional and always listens to exactly what I need. I have seen multiple therapist s at Element s and all are great, but his schedule works the best with mine and I m so happy to be a client of his!

Amanda has been my therapist for 6 months now. She is the best of the best of the best! I've been improving and healing under her skilled and caring touch. I recommend her highly for her therapeutic expertise plus she is a compassionate caring laid back pleasure to be around sweet heart.

I love this place. Inger is amazing! Never had a bad experiance here. My old masseuse left but still have an amazing staff! Inger has helped my body in so many ways.

I have had a wellness membership at Elements for several years. After having many surgeries, I discovered that regular massage helps me function like a much younger and healthier person. I like having the ability to schedule a time that fits my schedule with a therapist who knows where my trouble spots are, and how to work out the tough knots without causing pain. I highly recommend Elements Massage for its high level of professionalism, and can't imagine going anywhere else.

They are very inconsiderate and unreliable. They randomly reschedule members and give appointments made months in advance to other people without calling or telling us. We drove all the way down there only to find out we were no longer scheduled, they did not care that we made they appointment first, they just sent us packing. This is one of the most unprofessional businesses we've ever experienced. They don't care about their customers or members.

I highly recommend Elements Massage of Littleton, I had the most amazing 90 minute massage with their Elite masseuse Justin. Justin is very well versed in all aspects of the body and when he found out I suffer from scoliosis and osteoporosis he knew exactly how to treat me. I also really loved the way the front staff greeted me and made me feel soo welcome and relaxed! Excited to continue getting healthy with Elements Massage!

Quiet, relaxing, and clean environment. Quick and friendly service

Elements Massage is open 7 days a week which is a huge advantage! The facility is clean with a calming environment with a friendly/professional front desk team. I like the system they use enabling appointment reminders and confirmations via text.

I recently had a massage with Stewart. He asked the perfect amount of detailed questions to give me exactly what I needed - a hybrid of a sports and swedish massage. Relaxing but got into the knots and even recommended stretches and post massage work to keep me loosened up. Highly highly recommend Stewart, he is great at reading what the body needs and excellent at communicating.

Two months in a row I have experienced the best massage I have ever had with Abby. The prices with the wellness deal really help make this affordable and they also help make this a regular thing for me. If I did not sign up for this monthly program, my body would not be as well taken care of, and I greatly appreciate that Elements Massage Littleton takes care of me of me in that way to improve my health and overall life quality.

I just had the most relaxing massage with Anya, and I highly recommend her!!! She was so kind, and willing to answer any questions I had. She is amazing at what she does!! She really took her time to work on my problem areas! Thank you Anya for making my visit so welcoming! I will be back!

I love Elements Littleton! The massages are on-target, just the right pressure, and thorough. I've had massages by several therapists and have always been happy.

Fabulous as usual. I always enjoy going there because the massage therapist always knows what needs to be done to me and I appreciate that. Tessa is one of the best massage therapist there! So, if your looking to just take a day and relax, come here and let them do the work for you

Great experience here! They make you feel warm and welcome from the second you walk in the door. The warm towels and awesome infused water are a nice touch. The masseuse was really great. Talked me through everything, made me feel comfortable and adjusted his technique if I ever felt uncomfortable; which I didn't.

Sidney is the best massage therapist I've ever had.

Their front desk is still a problem. I understand and respect they declined to work on me due to a recent fall, but why is there a person sitting behind the desk who doesn t work there? Commenting on my situation? She is the overly chatty person who disturbed my waiting room experience the last time I was there. I won t be going back.

I have been going to Elements Massage for about 6-8 months. The first time match-up was very good. When I called for my first appointment, I was asked what my needs are. They listened to me carefully and set my appointment. The appointment was terrific! The massage was exactly what I needed. All of my "hot spots" were worked and even though I was sore (the good kind of sore) for about 24 hours, my body was in much better shape. I now have a new person working on me and it is just as it good! Thank you so much Janelle and I hope you love your new home. Abby, you are great--please don't move. PS, I love the chocolate and water.

Never been to this location but I will be back. I was put off at first because the masseuse kept talking to me and I like pretty quiet massages. But she told me she was only talking because she was working on some pretty tough spots and she was distracting me. It definitely worked! The rest of the massage was quiet and she put me to sleep! It was AMAZING!

I got a great massage and will be coming back for a 90 minute every month. This place know how to make the stress, ache and pains go away!

My wife and I have both received excellent care at Elements in Littleton. The knowledge of staff and gentle yet firm approach to massage has helped each of us with joint and back pain. Not to mention we never want to leave! Thanks Stewart and Amanda.

Phenomenal experience every time I come in! They treat you like royalty. If you are on the fence, just call and schedule a massage right now! You won't regret it!!!

Racquel is great! She provides unique massage, depending on your needs.

Madi gave me the best massage of my LIFE. I would recommend this place to anyone!

Great massage went for 90 mins and they were able to squeeze me in same day!

This is definately one of the best massages I have had! Christine is the therapist and she is just awesome. The only reason that I am giving it 4 stars and not 5 is that the price was very high for 90 minutes. It was $120.00. The price would be more like 89.00 if you join their wellness program which I did not want to commit to each month. I would just like to get a great massage when I want one and not just each month. The price will keep me from coming back.

I've had bad experiences in the past with massage therapists, until I tried elements. Whitney, was the most caring and talented therapist. She listened to what I needed and made the whole experience relaxing. She makes you feel at home and really wants to help you with whatever problems you may have. Will definitely be a regular client of hers!!!

Front desk staff is thorough and very hospitable. Susan gave all my trouble spots great attention, perfect pressure. I will DEFINITELY be coming back for future massages.

Everyone at Elements Littleton is very friendly and polite. My therapist is always prompt for my appointed time and does an amazing job on my massage. The wellness program has become a definite part of my health and wellness program. THANKS!!

The therapists, staff, and management are very skilled, polite, and accommodating. I would've continued my membership here but was unable to afford the increase in price.

I've been an independent massage therapist for 20 years and was reluctant to go to a chain for massage. To my surprise the therapists seem to enjoy working at Elements. A majority of the therapists I have seen have been very good or excellent. The atmosphere is friendly, relaxing and peaceful. The hours are convenient, and with the wellness plan the
are prices are reasonable. Anthony was able to help me with a low back issue that had not improved with other massages.

Waaaaay overpriced for the quality of the massage and I didn't get my full time. My back actually was in more pain than before I went in there. Go to an ethnic massage place that isn't corporate or chain and you will get a waaaaaay better price for a higher quality service.

AH-mazing. Have to say ~ I was a bit of a skeptic going in. Am a serious massage addict and have pretty high standards after working with so many different spas and massage therapists, but honestly Caitlin was one of the best I've ever had the pleasure of working with. The atmosphere was great and it feels like they go the extra mile to make you feel like more than a customer. Couldn't have been happier ~ would recommend to all :)

Really attentive and nice massage. Felt way better afterwards

Everyone I encountered at Elements Massage was super friendly. I was greeted when I walked in, received prompt service, and was taken back for my massage as soon as I was finished with my paperwork. I appreciated the consult before my massage started (I asked for a focus on my upper back) and I got just what I asked for, and more! The price was fair and the massage was fantastic! I'll definitely be back.

I was given a different therapist than i requested, and it was a therapist who used a style of massage completely opposite what i was looking for. I wasnt sure if this was some kind of passive aggression but this made me cancel my membership and stop getting massages altogether. Ive been nothing but polite to all the staff so I was confused. Seems like maybe some staff drama behind the scenes followed me here.

I love coming to Elements for my massage. Whitney is awesome. There is never a problem scheduling a time that works for me.

Love this place friendly staff and the best massages. If you want to get relaxed this is the place.

Always professional, wonderful environment, clean, relaxing and fantastic massages every time.

I felt as though Aaron had a good grasp of my problem areas and was able to address them. His experience and I believe intuition allowed him to find areas I didn't realize were sore.

STEER CLEAR OF THIS PLACE. THESE GUYS WILL NOT BOOK AN APPOINTMENT UNLESS YOU GIVE THEM YOUR CREDIT CARD OVER THE PHONE. KNOW WHY? SO THEY CAN CHARGE YOU IN CASE YOU SHOW UP LATE OR MISS YOUR APPOINTMENT. NOT EVEN MY DOCTOR WILL ASK FOR MY CREDIT CARD INFO OVER THE TELEPHONE. THERE ARE OTHER WELL KNOWN MASSAGE THERAPY COMPANIES IN DENVER. TAKE YOUR BUSINESS ELSEWHERE.

The massage therapist I see is Jennifer. If anyone is looking in to joining or just in need of a massage, she is FABULOUS! I have been getting massages from Jennifer for a little over a year, ranging from every 4-6 weeks. There is nothing else I can say except that she is wonderful, caring, and GREAT at what she does. Everyone should have the experience I have every time I get a massage.
Thank you JEN!

Jessica

Elements Littleton is great each therapist listens to your needs and addresses those needs in a way that help your overall wellbeing and health. Melissa was fantastic while she was there; Tessa has been great as well. I got a monthly membership with my wife who saw Michelle on her first visit my wife now refuses to go see anyone else as Michelle is able to work the specific pain points that trouble her from her job as a nurse. Highly recommended!

Super chill and relaxed. Didn't feel uncomfortable at all. Treated very well. 100% will be back!

Ease of scheduling, reminders, etc. are great. Facility is welcoming and clean. People at the front desk are always pleasant and helpful. But my massage therapist, Aaron, is who truly makes it worth my driving over 30 miles for a massage. He s the best.