or got an electrolux fridge. it came home and it did not work. after three days the assistance if you take them away with a replacement. after 10 days they tell me that the fridge must be replaced but it takes 15 days. the fridge I paid for it immediately. And shameful I will never take electrolux again !!!
Electrolux dryer excellent until it has not worked anymore, in assistance for almost a month. Bad service. No more Electrolux
The service offered by this company is very bad, I strongly advise against it. One month from the purchase of a "zero thoughts" assistance package the service was not provided and to my request for accreditation still no movement was ordered on my card. Company rating: 0
I purchased an Electrolux product only attracted by the promotion (set of induction cookware as a gift): if it had not been for this offer, I would have taken a different brand for the same price.
Well, after sending the registered letter as requested and then spending more money, the practice was refused because the shop where I purchased the product does not adhere to the initiative.
Please note that the flyer inside the purchased product reads "FROM MARCH 1 TO DECEMBER 31, 2018 BUY AN ELECTROLUX INDUCTION HOB, AS A GIFT THE EXCLUSIVE SET OF POTS FOR INDUCTION COOKING".
Do you notice asterisks, footnotes, or hidden writings that refer to the regulation viewable on the web?
Not me, ergo this is a misleading advertising, otherwise I repeat I would have bought something else.
With this my Electrolux experience ends here, also hoping that the purchased plan breaks down as much as possible in these 24 months to make you do all the possible technical assistance outputs.
I have spent my money, but I am more relieved if a user, even one, decides not to buy your product after reading this text.
For sure, from me and my family you won't have a single euro from here on out.
Greetings.
Break at the warehouse 12 and 15 min. Until 13.00 break from the exit gate until 13.30. Long wait, small parking where loading.
purchased dryer 11/2016: product with many malfunctions. impossible direct contact with the company by mail (PEC). superficial assistance. bad overall impression.
Good morning,
On 30-07 I purchased the hob from your website in which the availability was clear, clearly before proceeding with the purchase I also checked by telephone that the goods were available.
The next day I call for information on shipping and mj customer service ensures that I would receive the product within 5 days.
Another two days pass and I do not receive any notification and / or notice that updates me on the shipment but in this case I do not receive any response. I contact customer service by phone on 04-08 and they assure me that there is no problem with shipping the product.
Unfortunately, on 06/08, I receive an email stating that the product is not available and will be for next week.
Given that I paid and I was guaranteed the shipment of the product within 5 days, the problem is also the superficiality with which I was informed: an unclear e-mail that does not even report a new shipping date.
I also add that I have been trying to figure out when I will receive the hob since yesterday and still no one is giving me any information.
I also asked to get in touch with the Logistics and Quality manager to raise this issue.
I kindly await a reply.
Emanuele Frisullo
Excellent quality price
Competent and courteous .... professionalism at the top of the range.
4h unloading at the warehouse acema hairs leave when they want others stand best before 7 then there is a chance for faster unloading. Ricambi is better and calmer in the warehouse. In general, the whole falls poorly
they do not respond to e-mails and do not respect the time
Loading took 2 hours. There is parking for large ones.
In the concierge works incompetent and arrogant people !!!
when purchased medium-high range washing machine from the shop, it arrives packed and with the delivery on the ground floor, the buzz and in 2 we bring it up at home, making the stairs known something that dangles, a big pipe, I call the assistance explaining that there is the dumped pipe and I feel to answer if I arrive to assemble it x that are full of work, under threat they tell me we arrive tomorrow. the fairytale of the fairy tale water drain pipe basket screw clamp tightly screwed.if the raised house flooded, my mother has a those from 250 euros from battle 3 years that goes ............... electrolux never again.
entrance through the Electrolux nord concierge gate, from Via parcheggio b Electrolux, on the same street there is a parking lot for large, and the concierge has a toilet and shower. There are also warehouses for Ricambi, Acema and Rosa service at Electrolux.
Apart from the fact that I am using one of their products which I would now call "antique" and which still works perfectly (an AEG washing machine from 30 years ago if not more), I was impressed when, at my telephone request, they sent me a copy of the operating manual. of the aforementioned washing machine that I had lost in a move. I did not expect it and I congratulate a company that has taken care to give me assistance on such an old product, complete with a cover letter on headed paper, and of which obviously it keeps a copy. Thank you!
Hello, please, I would like to buy a stove with a width of 55 cm. I had a ZC 572 TS model, I was very satisfied with it, I built the kitchen furniture on these dimensions, and now I can't find a stove with a width of 55 cm to change the old one. Can you help me with the information where I can buy a stove produced by you with a width of 55 cm? Thank you very much
Friendly service will even translate to Google how there is a language problem, unloading fast
Very interesting company evolved in technology, very attentive to the environment, as well as building beautiful and reliable electronics.
For a download I stayed 4 hours .... A very weak company
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