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F
3 years ago

Amazing Store, amazing service!

Amazing Store, amazing service!
Came in knowing what I wanted and the gentleman in there just showed me some more options! Came out with something new to smoke and enjoyed it very much! Highly Recommend to anyone who loves Cigar or even just to get a great experience

a
3 years ago

What a fantastic shop ( not actually visited yet) ...

What a fantastic shop ( not actually visited yet) but ordering offline it just so easy and so quick when they deliver good prices for brilliant cigars taste so good and smoke so well. The only place I will now buy my cigars from and I do plan to actually come down and see the shop at some point

R
3 years ago

A shop selling almost everything a (gentle)man lik...

A shop selling almost everything a (gentle)man likes.
Very friendly full service staff in this very distinguished shop.
Best thing during my visit is the free Cohiba Robusto tubo I received from Edward. Just because they didn't have a single cigar case to my liking he went into the humidor and handed me the Cohiba Robusto tubo. Still a bit shocked that the tubo came with the cigar still inside.
Dear Edward, I'd like to thank you again for your generous gift! When I will smoke the cigar, I'll remember your kindness. And am sure it'll taste as the best cigar ever smoked in my life.

B
3 years ago

Amazing selection of cigars. I gifted a cigar boug...

Amazing selection of cigars. I gifted a cigar bought from here to my boyfriend for the first time & he simply loved it. Pleasant atmosphere instore & friendly customer service. They really understand your reason for interests & recommend the best products!

T
3 years ago

Renowned famous tabacoo establishment, an impressi...

Renowned famous tabacoo establishment, an impressive selection of Cuban cigars in their walk in humidor, price a little higher compared to some other similar establishments in the area but overall excellent collection. Good customer service

M
3 years ago

This was my first time stepping into Davidoff of L...

This was my first time stepping into Davidoff of London, and I must say, I am glad I did so.

The environment was calming and open. The staff were respectful and engaging.

I had the pleasure of having a consultation with Mr. Edward Sahakian himself. His knowledge was expansive and inspiring. The consultation with me was friendly and calm. It was like making conversation with a friend. I felt like the recommendations were finely tailored to my tastes and lifestyle, and I learned a thing or two just standing in their humidor.

This is the highest level of customer service I have ever received, and I would implore anyone wishing to buy a cigar, or learn about cigars to visit this store. 10/10.

5
3 years ago

I have a passion for cigars started by a good frie...

I have a passion for cigars started by a good friend and incredible person; Eddie sahakian. He has kept this shop in excellent condition and it is a true joy to go there.

M
3 years ago

I have visited this shop several times over the ye...

I have visited this shop several times over the years, and it is an experience not to be missed. I was dealt with by Eddie, on one occasion, who is the son of the owner, Mr Sahakian. Eddie's knowledge of cigars was amazing, and I was extremely satisfied with some suggestions that he made for trying some Davidoff cigars. It is worth noting, that although the shop is called 'Davidoff', they do not sell Davidoff products exclusively. They have a wide selection of Havanas that are available as boxes and singles. Apparently they also have a good stock of aged cigars, although these are not on general display. They also stock a high quality selection of pipes and other accessories. Their tobacco range was representative of the UK market, which is sadly becoming more and more sparse.

If you are an experienced smoker, you will be pleased with the quality on offer here. If you are new to smoking, or to cigars in particular, you will definitely benefit from a chat with Eddie, or quite probably any member of staff at the shop.

L
3 years ago

Seem to be taking customers for granted, especiall...

Seem to be taking customers for granted, especially they know that they are the exclusive seller of Davidoff cigarrleos.

Not only lacking consistency in service (some times small plastic bag instead of large one for 15 packs of cigarillos), but also serving luxurious product in a relatively cutting cost fashion.

Regular customer doesn't really mean much there, you go weekly since more than 6 month (25 times in 6 month) to buy each time a 15 pack of cigarrelos and every time looks at you as if it's the first time to enter their shop.

Sometimes they provide complimentary matches, sometimes small lighter....many times just nothing

They know well that you have no other choice, but to buy Davidoff cigarrloes from them.

R
3 years ago

I've been in this shop a couple of times and I alw...

I've been in this shop a couple of times and I always go out with a smile and a lovely cigar in my mouth ! The people and the owner are professional which is fantastic!!! For an exempel Alberto ask him for advice about which cigar suits you, and he will tell you for at least 15 minutes the whole history about the brand and the cigar!!!
The best cigar store by far!!!!

A
3 years ago

Fantastic place. Great service; very friendly and ...

Fantastic place. Great service; very friendly and helpful; not pushy or intimidating. Extensive selection of great Cuban cigars; classics, vintages and regional exclusives. Must visit for every cigar lover. They also carry a decent selection of single malts and other spirits.

J
3 years ago

A place that completely exudes quality and exclusi...

A place that completely exudes quality and exclusivity. It is just nice to browse through and cigars wise they will probably have anything you want. It is a throughly exciting and fun shopping experience. very nice. the geneva one is better though

J
3 years ago

Davidoff of London

Davidoff of London
35 St. James's Street
London SW1A 1HD

I recently purchased at this store 3 packages of Borkum Riff Original pipe tobacco. The lady attendant placed the three packages into 2 grip seal bags, placed them into an elegant carrier bag, I paid and left.
Two weeks later when I went to open one of the packages taking it out of the seal bag, I found that the tobacco pouch, which normally is vacuum packed was open, the vacuum seal broken and the tobacco dry. I was sold a store sampler pouch of tobacco as being a legitimate product.
I will not be taking my custom to this store again but recommend that anyone purchasing here make careful inspection of what is handed to them in the shopping bag is truly what they have paid for.
,

T
3 years ago

More

J
4 years ago

Great experience here. While many places on St Jam...

Great experience here. While many places on St James seem like they cater only for the incredibly rich (and I am sure Davidoff has its fair share of that market) I explained that I was interested in trying some lower end cigars, didn t want More

M
4 years ago

Bought my first pipe here yesterday. No doubting t...

Bought my first pipe here yesterday. No doubting they are a top quality outlet. The guy that only smokes cigars and not pipes would do well to remember not to act like a snooty git. A customer is a customer wether they be a famous movie star, MP, Officer of a local Regiment or me.

P
4 years ago

Davidoff is the perfect place to get your cigars a...

Davidoff is the perfect place to get your cigars and/or pipe tobacco, yes it will be slightly more expensive than shopping online but its the experience of shopping at a prestigious store with staff that are very helpful and knowledgeable that makes it worth it, highly recommend to those visiting London

A
4 years ago

So far, I have been to this shop twice on the reco...

So far, I have been to this shop twice on the recommendation of a good friend and I have yet to be truly disappointed. The staff have an excellent knowledge of cigars and are incredibly helpful and the range of cigars, pipes sand pipe tobacco means that anyone can find a favourite.
On my most recent visit, I met Martin and Alberto, having already met Eddy on my first visit. They were incredibly helpful, especially in accommodating my wheelchair. I was able to access the walk in humidor and see the range that they stock. I was also informed that due to an exemption, I would be able to sample one of my cigars there so that is what I did. The cigar was truly excellent, having been picked by an employee to ensure that it would have a good draw.
After smoking for a little while, a female employee whose name I don't know came to me to tell me that I shouldn't be staying there for that long. She said that in future I should go elsewhere to a cigar lounge at the Bulgari Hotel. Being hurried along is fine when there is a good reason for it, but as far as I could tell, there was no one else wanting to sit in the chair that I was taking up and I couldn't exactly leave the place while still smoking the cigar since my wheelchair relies on my hands being free. Also, it was raining quite heavily at this point.
I left the rest of my cigar, said my goodbyes and left. I'm sure that this won't put me off visiting again, as I am searching for the perfect pipe tobacco to suit me, but I might be a little uncomfortable with sampling cigars there in future.
Otherwise, I was very happy. The staff, especially Alberto, Leo, and Martin, were all very helpful.

D
4 years ago

My fiancee and I had a fantastic experience here. ...

My fiancee and I had a fantastic experience here. We came down from Edinburgh and I was so excited to go to Davidoff and buy some cigars as well as look at all the store has to offer. We were greeted as we walked in and had a quick browse More

m
4 years ago

I ve visited the place for Cigars and the humidifi...

I ve visited the place for Cigars and the humidifier room was spot on as it s well maintained. The staff where so friendly and hosted me with greetings and their recommendations on the limited edition cigars where spot on. Came for Davidoff Yamasa but I ended up buying more kinds of cigars with no regret. Highly recommended for Cigars lovers.

S
4 years ago

If you're into traditional tobacco pipes, this is ...

If you're into traditional tobacco pipes, this is the place to go. They're one of the (very) few places in London that have pipe tobacco; and what a selection. They offer a vast menu and the cans are usually fresh as well. Staff is courteous, you'll never be rushed and no question or query is too exhaustive. They've also carry a large selection of accessories from traditional tampers to more functional ones; and lighters... oh the lighters. If you're near, definitely give this place a try for all your cigar, pipe and tobacco needs. Will definitely visit again.

J
4 years ago

Entering Davidoff is like walking back to a time w...

Entering Davidoff is like walking back to a time when gentleman actually existed and smoking was considered stylish as well as a pleasure. Service is always a priority from the staff here and every consideration is given to each customer as if they were the companies most important customer.

r
4 years ago

N.1

L
4 years ago

This place is a real treat for a keen cigar smoker...

This place is a real treat for a keen cigar smoker. The finest connoisseurs are there on hand to give their advice on what they know best. These guys know what they're talking about and the thing is they enjoy talking about cigars.

There are also two coffee shops around the corner from this shop which you can enjoy your cigar over a coffee perhaps.

I love this place.

L
4 years ago

Davidoff is the friendliest of places in London. F...

Davidoff is the friendliest of places in London. For experienced cigar smokers they won't patronize you, but attempt to gauge your palette and help you chose a cigar that suits you. For those less experienced it is a chance to learn and get a feel for cigars, while standing in their walk in humidor and appreciating the incredible range of cigars that exist and are to be enjoyed. Anyone considering getting into cigars or anyone from a strong cigar background should visit Davidoff as soon as possible.

M
4 years ago

it was amazing experience, the place so cozy and s...

it was amazing experience, the place so cozy and stylish. the stuff are helpful with there customer service.....a big thanks to MAX for his hospitality and some good information about cigars and humidor (thank you max). I strongly recommend

F
4 years ago

I was here this afternoon & bought my first cigar ...

I was here this afternoon & bought my first cigar and was helped by Eddie. As a novice into the Cigar world, he explained to me with such patience about the different types of cigars & strengths.

Amazing customer service

S
4 years ago

Davidoff of London is a cigar shop of pure class a...

Davidoff of London is a cigar shop of pure class and elegance. Great range of Davidoff cigars, and also some choice brands. Fantastic selection of pipes both exquisite and affordable, along with a good mix of tobaccos. The owner, Edward, is a lovely gentleman and is always so polite and welcoming. I love this shop.

R
4 years ago

The staff are really attentive, exceptional knowle...

The staff are really attentive, exceptional knowledge and great chat. One even told me their story of their Camino de Santiago... I will be coming here to purchase smoking paraphernalia and booze.

N
4 years ago

Really impressive shop. I went to get a pipe for m...

Really impressive shop. I went to get a pipe for my housemate, corn cob. I entered a very busy shop. I couldn't see any cheap pipes and so I waited for a short while until I could talk to someone. The lady who served me was exceedingly helpful, showing me exactly where their corn cob and clay pipes were. Once I had picked one out we had a short conversation about my housemate and she offered suggestions for several pipe tobaccos.

Davidoff of london.

Davidoff of london.

4.7