eDreams Reviews

Attended a recruitment dinner here so I can only speak to the food and service and both were great. The serving staff was very courteous and attentive and our dessert was amazing (see pic)

Clean & generously stocked restrooms - a plus. While there witnessed staff cleaning & polishing - a second plus.

Very friendly staff and conveniently located next to the freeway.

Comfortable beds, good sized rooms. Standard wifi is not particularly fast, and the upgrade to faster access is super expensive. Kind of ironic that the wifi isn't great and also expensive in the middle of silicon valley (hence the 4 stars). The food is generally very good though.

Ocean front Luxurious resort! Very nice staff and service and amazing views.

Stayed 2 nights and had awesome time with family. Felt like I was in Hawaii!

The rooms are on smaller side but clean and well decorated. The beds were too soft and hence uncomfortable for us!

Somehow when we got our car keys back, it was missing our house and other keys! We noticed when we reached back home.

But apart from all these small issues, still a spectacular place to stay.

Visited Quattro. It was ok, two out of four courses were good. Staff friendly, aircon a little cold

Room is very spacious, quiet, and comfortable. Service has been great. Internet is reliable although appears to be capped at 1mbps up/down unless you pay extra.

My granddaughter treats me to this hotel. We stayed here on weekends, and I can say that we had a good time here. I love the breakfast. The fresh bread, vegetable dishes, and juices. Our room is homelike cozy, clean, and very comfortable. I'm giving this hotel a five-star review because they deserve it!

Visited their restaurant Quattro which was excellent. Amazing service and awesome food.

We had brunch recently, it was great. The food & service were excellent. It was as more expensive that I expected, but it's the Four Season at the end of the day.

Pleasant business hotel. Pros: superior service and amenities, excellent beds/bath/quiet, outdoor pool (though on the small side), good bar and restaurant for a hotel, convenient to 101 and Palo Alto.

Cons: can be pricy depending on time of year; view is poor; parking is expensive, longer walk to town than other Palo Alto options; lots of group bookings/busses loading out front/surges at the front desk if you get unlucky.

They had a tomahawk chop of beef that was amazing, it was perhaps the best piece of beef I've had in years.

Top professional staff in every department....front desk, door and, bell staff, banquets etc. Just what you would expect from a upscale property!

Food was great (portions are small), we had a groupon. Ashley our server was great .

The hotel is nowhere 5 star hotel experience and not four seasons level experience. More of "inn" stay for three times the price. Most rooms view on the highway and noisy. Furniture and equipment are super outdated. Gym is small and crowded. Spa services are twice expensive without a reason. Staff unfriendly. When asked to switch room said have no availability and offered to pay additional sum to the price of 450$ for upgrade. Stay away.

The Four Seasons never disappoints. This hotel is beautiful, functional, and in a great location. You are minutes from downtown Palo Alto and also right off of the 101 freeway so it's convenient to travel quickly to Mountain View or Menlo Park and other spots in Silicon Valley. The hotel restaurant is fantastic, and there is a nice pool. Great spot.

very nice obviously. however, not the best Four Seasons I've stayed

Enjoyed my stay here. Good size rooms, top service.. Well connected location

Beautiful lobby but most of the rooms I've seen are overlooking the freeway.

Clean and spacious rooms. Excellent service. New app makes check in a breeze.

Visited to meet with family for breakfast. The food was great, there was no wait, and the staff was friendly. Everything was fairly expensive, but that's to be expected in a Four Seasons.

Beautiful hotel. Service was great and the hotel new and very modern. Room services was great but expensive. Typical Four Seasons experience. Would definitely recommend!

Just off Highway 101, this luxury hotel is 2.3 miles from Stanford University and 2.7 miles from Stanford Shopping Center.

The polished rooms feature floor-to-ceiling windows (some with bay/mountain views), separate work areas, sofas, and marble bathrooms with glass-enclosed showers, soaking tubs and flat-screen TVs. All come with cable TV, Wi-Fi and laptop safes. Suites add separate lounges, dining areas and/or wet bars.

Amenities include a rooftop pool with private cabanas, a 24-hour gym and a spa. There's also a contemporary Italian restaurant with a garden terrace and a water wall, an elegant bar with a fireplace, and a cozy lounge.

Looks and room size are descent but service definitely gives it the 5 stars

Truly a 5 Star Hotel. Nice clean rooms. Great staff. Excellent restaurant.

Great location to meet at their new Escape cafe off the lobby. - modern, trendy look, amazing video installation above the reception desk that had me transfixed as a drank some excellent coffee and ate a very serviceable kouig Amman. Love the decor and the vibe, with more food and drinks offerings I could see the space becoming an "it"place in the area.

I travel a lot and this is by far the best non-resort hotel I have ever stayed in anywhere. And my room, which was a standard $295 room, was the best room I ever stayed in for under $1,500 per night. Finally, the bathtub was the most comfortable and well designed bathtub I have ever used. The staff was super-friendly and knowledgeable and provided efficient service with personal touch. Service and amenities were the best I have ever experienced within the United States and they were on par with the best I experienced: a resort in Cancun. I cannot recommend this hotel more highly. It's a true gem.

this was a great place for a medical meeting! I've never stayed in their rooms but the part I saw was elegant and well laid-out. The food we had during the meeting was very, very good, also.

Overall a good experience. Cuatomer service was good although it could have been better.

The dinner I had was decent. The service was great, but food was a little bit on the salty side.

What a fabulous weekend getaway for my spouse and me. Classy and private.

Quattro at the Four Seasons is a wonderful place to dine in Palo Alto. The food is always sublime and the service is top tier.

I thought no best hotel to stay in the valley. Have stayed about 6 times, will definitely stay more.

Food was great. Service was great. Setting was nice and not too loud/busy. Would eat here again.

Nice enough place. Mediocre beer selection. Cheese plate was good

Pure businessman's hotel. Nicely appointed. Food is okay, not great, and highly priced. Gym is okay but could use a renovation soon, pool area is nice but pool is small and has no lane markers so is not ideal for lap swimming. No balcony and windows don't open which is a pity given the nice weather around here. Staff is nice to the point of being ridiculous, and would probably kiss your backside if you asked them to, haha.

Clean room (work bath, nice view, kind and friendly personnel. Tasty dinner and breakfast, though not complimentary :)

Always a pleasure. Good service and feels super private despite being in the heart of Silicon Valley.

The service was a little slow and there were very few vegetarian options. The food, however, was very tasty.

Dope. TVs in the bathroom made pooping 100x better. They don't care if you lite up right outside either. Deff staying here again

Great hotel close to Stanford. Pricey but high standards.

Newly updated lobby is a great improvement. Rooms are great, as are staff, but this is still one of the oddest Four Seasons on the planet, overlooking 101 and IKEA

Went to the restaurant. Wonderful service. Tea came with a .

Fantastic hotel. The bathrooms are the best part of the hotel room. One of the nicest and best hotels in the Silicon Valley area.

Great hotel - new breakfast area was amazing addition

Excellent customer service by the front desk. Beautiful decor.

Amazing place to stay. Staff is super friendly. Would stay here agsin in a heart beat.

Super attention to details from water to towels to check-in needs. Very friendly and welcoming.

Room, food, and service were fantastic. The hotel bar had some amazing bartenders and staff. Will always stay here when I travel to the area for business.

Beautiful place but overpriced being so close to to East Palo alto

This review is for the Apres winter lounge. I made a reservation for this place at 7:30 four days in advance. I showed up half an hour before my reservation and was told that all the seats were taken for the night because it was "first come first serve". They did not tell me about this policy when I booked. There were other parties that had this same issue. The whole system is flawed and there's really no point in making a reservation if they're not going to honor it. Completely ridiculous, I left work early to go to this and it was pointless. It was a huge waste of my time. I recommend that you do not waste yours.

UPDATE: I spoke to someone from Four Seasons about a month ago. He said that he would email me to invite me back. Never received that email. Therefore, my review remains the same.

always can see the meetings between VCs and start up founders

While this is still an excellent hotel, travelers should note that this is a business hotel, and bot a full fledged Four Seasons.