eDreams Reviews

Far better than anywhere else I've stayed around here.

Great service, great people, great atmosphere. Makes you feel like you are king of the world having a party there.

People who work there are extremely nice and the guests are pleasant

Had an event in the ballroom. Service was efficient. Cocktail area was small for event size.

Nice hotel but the elevators are hopeless. Had to walk up and down 10 floors.

Nice and clean room with L'Occitane toiletries. Very pleasant outside swimming pool for sunny days. Staff is a little bit slow for food serving though (at restaurant and at the pool)

Good service and amenities. Comfortable rooms. A cut above all other hotels in the area

Very nice home. Spa and outdoor pool. Restaurant too expensive

Favorite place to stay in Silicon Valley. Professional concierge service, impeccable rooms and delicious food.

Great food, although pricey. Good for a work dinner. I love the original Italian inspired food, and the NorCal decor and firepits.

This review is for the spa only. Staff was courteous and accommodating. Great amenities. Clean facilities.

The hotel was very clean, staff were helpful, and the stay was pleasant.

Very small gym. Room service very slow. Housekeeping very slow.

Completely unreasonably priced cocktails at the bar. Easily twice as much as you would pay at any upscale lounge in downtown Palo Alto. Really, truly not worth it. The food at Quattro is very good, but again I would expect a six course tasting menu at any other equal quality restaurant for what we paid for three courses here. The service saved them from a two star rating. I feel like they are taking advantage of their guests.

Great service, as expected. Went above and beyond to help my family feel comfortable.

Incredible service. From check in to room service go the spa, the attention to detail was incredible. I highly recommend staying here!

I used to be a member of their spa and wanted to renew, but they don't have the hot tub anymore. Such a bummer. The staff goes above and beyond, and they always make me feel like the queen of the world.

An excellent oasis for excellent service and a complete getaway from the hustle. I recommend this place to enjoy peace and quiet while being taken care of in their entire facility.

Breakfast was incredibly good. The hotel staff is nice but we had to wait for service. It's pricey for sure.

very fantastic and lovely place to stay from now to tomorrow

Location is difficult with traffic (due to the 101) but service is nice; had a casual meal

As very expensive full service hotels go, this one is fine. Very convenient to the freeway, but access to downtown Palo Alto is a problem.

Quattro Bar is elegant and a nice spot on Thursday or Friday evenings when you simply need a quick bite to eat and a nice glass of wine. Service is impeccable!!! I highly recommend a glass of the Ridge Zinfandel!!

I went to the Four Season Hotel Silicon Valley at East Palo Alto for a professional event hosted in a large ballroom. The staff was not only very professional and attentive, but the attention to detail not just with the food and staff, but also the facilities were absolutely top notch. I hope future professional meetings will be hosted here!

Spent an absolutely wonderful night in a junior suite with my 15 year old son here I. November 2015. Enjoyed a perfect dinner in the restaurant lounge area and got a great nights rest in the spacious room. My son was very happy about having his own TV in the separated living space. This Four Seasons location is talked about as a "business" hotel often - - I would be keen to check out the pool deck and amazing restaurant before pegging it as a "business only" hotel. Will absolutely stay here again.

Decent hotel but overpriced in my opinion. All about location though

The best attention definitely the best hotel in silicon valley

International-level signboards, good dining atmosphere, and friendly staff.

My room was only one cubic meter! Also horrible food! How do you have 4.5 stars?!

Went here for a magic show. It was great and the hotel looks very nice.

Quattro resturant brunch steak, very tender and juicy and eggs were perfectly poached.

Very nice rooms, good location if you care about freeway access. Less good location if you want to have easy access to PA itself.

The drinks were good but the abience was nothing special. It's a fairly nice spot right off the highway. Not worth $16 for cocktails, though.

Nice restaurant with unique menu options for breakfast. I had the creme brulee french toast which was very good and different than any other french toast I've ever had

We had drinks at the apres ski pop up. The theme was well done, and the drinks were very good! The vibe would have been improved with background music

I visited the Four Seasons with some colleagues for a business dinner. I have to say that I couldn't be more impressed with the quality of food and service. I will look forward to the opportunity to go back and Sample the rest of the menu. Fantastic.

I met up with a bunch of girlfriends for girls night out at Quattro. The food was delicious, and the drinks were amazing. I really loved the passionfruit cocktail that I got. I would totally go back. Definitely expect to pay more though for the ambience.

Beautiful artwork and spaces recently remodeled the lobby Lounge area it looks very nice just minus a star for some bar staff miscues I experienced while there, the music kept turning up full blast for no reason at all and I couldn't hold a conversation it was so loud, other than those things it's excellent in every way.

Lovely four seasons experience in the hotel desert of silicon valley

My wife and I stopped in for a couple drinks at the bar inside if the restaurant they have on site. It was amazing! The drinks were delicious and the bartender was spectacular. We had a nice cozy table next to a fireplace and a romantic setting. I will definitely visit again the next time I'm in the area.

Great hotel have been there 1 time because I live in Fresno California

It's nice although the meeting rooms in the main lobby are a little noisy.

We went to visit the bike demos they had available at four seasons hotel. One quick walk through the lobby of this place... It's so hip. And clean.

Great hotel for an event and centrally located in the valley.

Great service, everyone was polite even though we were just there to pick up a friend. Gorgeous surroundings.

Quattro at the Four Seasons is quite the treat if you have the chance. While the food and drinks are definitely on the higher side ($40-$70 per entree), it's well worth the price. Each dish is extremely well made with quality ingredients and preparation, and comes with some of the best plating for restaurants in the bay. As of writing this review, there's also a Groupon deal which provides an excellent value, and allows you to try multiple items on the menu. It also happens to be for the weekends only which allows you see freedom for dates and events. The food does tend to be a bit rich, so make sure you are prepared (or portion control accordingly). Highly recommended!

My friend was staying overnight. Wow l, what a place. So nice. We were greeted with a glass of champagne. Everyone was so nice

Attended a holiday event to make gingerbread houses and had a fantastic time! Really great customer service.

beautiful hotel, nice room, good service. Restaurant is solid. Its just the surrounding area feels empty. Not much around the hotel. Fortunately an uber is easy.

Stopped in for drinks and the hotel was under renovation. Restaurant was well designed but staff was sparse.

Esc lounge was amazing. Such a quaint little lounge with phenomenal cheese choices. Will definitely come back again and again

Very comfortable, spacious rooms, friendly staff. Easy to get to from airport and a quick ride to downtown Palo Alto. $29 for a veg curry is a bit pricey for room service.

The Four Seasons Hotel Silicon Valley really is such a great place & I am always looking forward to my stays there. What really stands out is the dedication for customer service & providing a delightful experience each and every time.

This is a man-made oasis that feels like a slice of Southern California plopped next yo Silicon Valley's busiest freeway! No wind, bright sunshine, palm trees, fountains, and cheerful/polite/helpful staff.

Great doe happy hours . And evening bonding time with friends. Flat breads . Cheese platter are good. Great service

I have had in the past had really good dinners at this hotel. Im not sure what has happened recently though... I think maybe traffic to the hotel restaurant may be down when and they are trying to save money? i was there and we were the only patrons in the restaurant... we were eating early so that may be why. There were no specials offered that night and i have had *much* better meals there in the past... something has changed either with restaurant or hotel management that has affected food options and overall quality. I hope the can change, i have had one of the best steaks of my life there. Service was excellent.

Fantastic hotel, a short drive to downtown Palo Alto and really well located for work in the Silicone Valley. The rooms are good size, not massive but bigger than your average room. The ones facing out towards the bay, on the higher levels I was on floor 10, have great views. The staff was very friendly and helpful for the entire stay. The gym is above average for a hotel gym. They also have a spare, restaurant, and coffee bar. I didn't use them but some co-workers did and said positive things. Overall, 5/5 would stay there again.

Excellent establishment and Quattro Bar and Lounge very good. Amazing Q Burger. $25 but best burger in town, a must. Fries tasty too. Worth it!