This review is for the Apres winter lounge. I made...

This review is for the Apres winter lounge. I made a reservation for this place at 7:30 four days in advance. I showed up half an hour before my reservation and was told that all the seats were taken for the night because it was "first come first serve". They did not tell me about this policy when I booked. There were other parties that had this same issue. The whole system is flawed and there's really no point in making a reservation if they're not going to honor it. Completely ridiculous, I left work early to go to this and it was pointless. It was a huge waste of my time. I recommend that you do not waste yours.

UPDATE: I spoke to someone from Four Seasons about a month ago. He said that he would email me to invite me back. Never received that email. Therefore, my review remains the same.