eDreams Reviews

Small room expensive and facility is small only one restaurant. But location is good and hotel itself is very clean

Had an excellent experience with the hotel's Guest Relations Services. They're really forthcoming and will stop at nothing in order to help their guests get what they need. This is really a top-notch facility that can cater to both personal and business needs

The Spa coordinators at the front desk are professional and most helpful! They do everything they can to make your visit to the spa enjoyable. The spa amenities need some investment from the hotel. Steam room is always closed / undergoing maintenance. Locker area is a tight squeeze where you re bound to be elbow to elbow. Snacks are minimal (almonds) and you re not permitted to order food to the lounge.

The rooms were underwhelming but Quattro is outstanding!

Brunch here is fun. Food is okay to good and not very busy here, so it's enjoyable if you want to have conversations.

Was on a work assignment at their facilities. Their catering staff took my full can of energy drink as well as a fellow coworker's muffin. It was just us in the room; my coworker and I setting up and the catering staff setting up as well. The can was full and the muffin was in a package, so no mistake that it could be trash or who they could belong to.

Not a big deal, especially since it was just an energy drink and a muffin, but I believe in principles. This illustrates the lack of integrity displayed by someone that represents this establishment. Not a good look.

Right off of University Avenue exit. Great service. Excellent rooms. Yummy breakfast and food in general!

One of the best hotels in Silicon Valley. Rooms are spacious, clean and well maintained. Staff is corteuos and helpful. Excellent service. Highly recommended.

Used a Groupon deal for a treatment at the spa, well worth it and you wouldn't even know you are next to the 101! The Spa and pool is great, so relaxing.

This is a favorite hotel of mine. Staff is wonderful, food is great. So relaxing to come during stressful buisness trips. Always love it here!!

Nice hotel both from inside and out. We had a team meeting here at the bar and we enjoyed the service. Plenty of parking on the side. After all this is Four Seasons. I just wish they join a points program some day...

Very comfortable hotel rooms, friendly service and a beautiful rooftop pool.

Take me back! Best showers west of the Mississippi.

We had Groupon vouchers and they were expired. No prob we paid the difference. They treated us Amazingly. We stayed and ordered food and drinks at the pool after a couples massage and champagne. The quality of the products and sense of urgency to take care of us was one of a kind very relaxing.

Service at the bar seating when not seated at the bar is very slow, and sometimeshe neglected. Though once noticed they do take care of you.

Had an amazing day at the spa and in the pool! Great service and perfect bay area staycation location when it is warm.

It's in the heart of Silicon Valley with excellent hotel staff and a great restaurant.

Mediocre. But the bottled beer is $6! So it must be some bottled beer they are serving.

Went to the Quattro for drinks and dinner. Very clean

Stayed here overnight over July 4th weekend. Ate at the Quattro restaurant for both dinner and breakfast, which was delicious! I also had a facial done and spent some time in the steam room. Highly recommend their spa services. Room was a little small, but comfortable.

Many snacks and drinks were available for a work town hall meeting. Staff was very professional at directing me to the ballroom.

Room service and spa are great food at the Quatro was also great

We stayed at Room 136, which was next to the laundry room for the staff. Pretty quiet overall since we only had to share one wall during the night. Bottom line: I would come back and also recommend this hotel for anyone staying at Long Beach! PS, checkout was noon, but we were able to do a late checkout at 1PM.

The bar at Quattro is one of my favorite hangouts. Good drinks, friendly staff, nice environment

Absolutely a great hotel with a great staff, food and meeting space accommodations we're great and attentive. Thank you

Didn't stay the night. Beautiful hotel but the conference room was freezing!

Convenient and very accommodating, the Four Seasons Palo Alto is a fantastic hotel to unwind and relax while traveling to the Valley. The bathroom is superb. Staff are all friendly, and cater to every need. Can't wait to come back.

Nice lobby, chic and dark. loved the art in the room. Nice amenities like show bag and cleaning brushes, coffee maker and fridge/ mini bar. Bath had great, deep tub and stand up shower, 2 sinks robes and nice soaps. 2 writing desks a medium TV and outlets bedside. No street noises heard on freeway side. Soft carpet and drapes make room very dark.

Had a company party at the Four Seasons and it was well serviced.

Hospitable workers. Very helpful and thorough. event was organized and valet was friendly and efficient

Attended a banquet here and the staff was awesome and super helpful. Great place for events!

Spa day. Had the (outdoor) pool to ourselves for a coule hours. Swam some laps. Ordered lunch by the poolside. Had a great massage. Showers and steam room were great. What you would expect at the Four Seasons.

Stayed here regularly over the last 12 years. It's always reliable, and you're guarantee a comfortable room, good food and good-to-exceptional service.

The real difficulty is knowing whether the service is going to be "exceptional", and truly up to Four Seasons standards, or just "good" and leave you feeling let down and overpaying. Over the years I've definitely seen it go through lulls where the service slips to the lower end, and unfortunately they seem to be in one at the moment - my last few visits things have been distinctly below par. Nothing major, just a lot of small things not being done as well as they should, and a lot of the longer-standing members of staff seem to have left recently. Unfortunately at the 5-Star expectations of a Four Seasons hotel these little details tend to become very obvious.

It won't put me off staying when I need to and the price is right, but the difference between today and 12 years ago is that there are now many more similar-calibre hotels in the mid-peninsula, so Four Seasons really needs to work hard to regain the consistency.

The restaurant's atmosphere and food was top notch.

this review is for the Apres Ski pop up - so fun and charming with phenomenal service. Very instagrammable!!

Went there for a dinner. Delivers in line with what you would expect from a four seasons. Would suggest that the prefix menu indicate what items are vegetarian and which ones are not. I'm probably in the minority but the dessert portions could have been bigger :)

Other things to note: Hotel Current offers shuttle services for drop off/pick up within 5 mile radius (this wasn't advertised - I overheard someone calling to the front desk asking to be put on the list) Space is limited/first come first serve. This really helped since we were planning to take a cab. More positives - The bed was very luxurious and comfy, free parking AND Wi-Fi!

I would definitely come back and recommend anyone coming to the Long Beach area.

Staff is excellent. The spa at the four seasons is nice. There is a steam room, an outdoor pool and hot tub. The rooms are spacious and the bedding is great

Great rooms, nice pool and wellness, good service and food.

Very much a business traveler oriented hotel. Rooms are well appointed, although a little small and most look out into the highway. Quality of room service for was disappointing. Great bartender in the hotel bar, though.

Great service as is to be expected. Valet as well as regular self service parking available. Quattro has a nice ambience while not to expensive.

Good place for drinks, breakfast, brunch, dinner. Spa nice as well.

Extremely High End and nice beautiful hotel. Amazing hospitality.

Its a very nice Hotel that looks good from the inside and out, we have had great service and a great room

Wonderful place to stay! Great staff, nice restaurants. 5 min drive to downtown Palo Alto.

I used the spa and I can't recommend it enough. This is the second time I've been and is not the last. Steam room, rain showers, comfy robes and towels - the best

Attentive staff, good selection of drinks, reasonably comfortable space.

The location isn't all that great, however everything else about this hotel is spot on. The staff are experienced and amazing, while each room has a perfect environment. The location is an issue because you can't get anywhere like downtown or Stanford without driving a car. A better placed hotel like The Westin would work much better, even if their environment isn't as good.

I came here for a bridal suite in preparation for a wedding. The staff is very welcoming and professional, and the restaurant's food is very good. There is also a nice spa on site, I got a very relaxing massage. Overall, it's a very nice hotel though of course pricy, given that it's a Four Seasons.

$15... for water.... $9 for a coke...
Lunch was "eh" and the bill for 3 people was $170....

Nice coffee bar in the lobby. Very convenient for meetings.

Good hotel with relatively standard facilities, significantly overpriced though probably because of its location

Awesome property. The pool upstairs is a great escape the lounge downstairs they've just redone with overpriced but yummy grab-and-go an ice coffee bar and an evening cocktail bar if you just looking for a place to order a nice cup of coffee and get some work done you can sit in the lobby on the rooms if they're in your budget are very nice.

Best hotel in silicon valley... Hands down. I don't think I can go back to my motels after this.

My favorite hotel in Downtown Los Angeles. What's stand about the Four Seasons Hotel Silicon Valley at East Palo Alto over other hotels. Is several factors. One the prime location of all shops and re. Aldo being able to walk to the Staples Center. As we all know traffic is a nightmare in Los Angeles.

Thanksgiving Dinner for my vegetarian husband and non-vegetarian me was very nice. Huge wine selection. Huge dessert bar with dozens of options. Overpriced, so I won't be going back often, but was a very nice treat.

Great service and usual readiness to help. The location and the building is not Four Seasons...