Eau Palm Beach Resort & Spa Review

Attended an event recently and was impressed from beginning to end with the staff, food, wine and attention to detail in every inch of the resort.

Wonderfull location overlooking the beach. Would recommend to my mother!

After visiting the spa for the day and having a great experience with every treatment I received my day ended with a manicure and pedi. While the technician was friendly the manicure was disappointing. The polish was not on the full nail (I pointed out more then once), there are bubbles under the polish and after one day of wear they are already pealing. I did receive a 10% discount on the treatment at checkout but not pleased when I paid extra for a polish that was to last longer.

My company had their office party in the courtyard. I found the service staff to be courteous and helpful. Beautiful setting.

The pork chop was exceptional, juicy and tons of flavor. The scallops were cooked to perfection.

Too formal a place. It is relatively expensive to receive.
The room cleaning policy is until 17:00 (!) And the pool does not always have a seating area.
Valet parking is available only at valet, although there is a parking lot in front of the hotel.
The gym is very nice, and the food at Orange Restaurant is delicious and varied (but again, relatively expensive).
The beach adjacent to the hotel is relatively narrow and full of algae (which creates an unpleasant smell in the vicinity of the beach and pool).
In conclusion, we expected much more and were not impressed by the hotel and even shortened our stay at the hotel.

Wonderful location and great overall service. Good choice of food at restaurant and innovative cocktails in a relaxed atmosphere

Best hotel in Florida! Perfect decor, perfect service, perfect food, perfect everything. If I could, I'd give it 6 stars!

Very nice. My family and i enjoyed it very much. The staff members were kind and hospitable.

Both beautiful and relaxing, My only complaint is that it had to end.

I loved this place. I had the snapper and it was delish! The view was wonderful as well.

Very nice, great service, fabulous location...great family or couples spot

Great atmosphere and view of the Atlantic Ocean. Very friendly staff.

Such a beautiful spot, no beach to speak of but don't let that stop you. The terrace, deck and bar are fabulous. Spend the entire day ocean front. Great service, noise level /kid level could be toned down a bit but it was a holiday weekend.

The best spa experience! Staff are extremely nice and helpful. Facilities immaculate. We will be back!

I went here for the champagne brunch. Endless champagne for $20 on Sundays. Delicious and very good price! Food and location were perfect too. Amazing views of the water and service was great.

Aesthetically beautiful, with amazing views of the beach! Staff is unbelievably courteous. Among the best I have ever encountered

Highly recommend.

Beautiful rooms, location, etc. Fantastic drinks and restaurant.

My older sister had her wedding at the Ritz Palm Beach 3 years ago
I went back with hopes to have my wedding reception there as well.
What an unprofessional team, they were snobby and un appreciative, no wonder they lost the Ritz name!!!!!!!!!
Stay away, Four Seasons appreciated our business and this is where we wound up!
Should have been renamed the "Ewwwww"

Make sure you know about their racial profiling before you stay. I'd never stay there again.

Great place to stay. Very clean and organized. Front desk was extremely helpful and knowledgeable and eager to assist with anything they could!!

Used to be really nice but has gone down hill. No where near 5 star hotel. Service is horrendous. We were placed next to room blasting music and front desk could not be bothered to return call to room.

Nice resort with kitschy decor. Excellent service and location.

I was there for a conference and I encountered numerous issues. I had to be moved to a different room due to a leaking A/C that soaked the carpet. When the manager came in to put a towel on the carpet, the towel turned black because the carpet was so dirty. When we moved to another room, the A/C nor the iron worked properly. I was given a $200 credit towards another two-night stay. I returned with my family and still had issues. When I requested a beach bag from the cleaning lady, she gave me an old one that smelled like urine. The attendant by the beach ran my daughters down as they were walking back to the room and accused me of not paying, but I was at the bar paying for the meal. I was asked in a suspicious manner by the host if I was staying at the resort, but he did not ask the other guests that question. I hope my annual conference is not held at this resort next summer.

This is a beautiful hotel with several nice pools, great meeting areas for conference, decent restaurants and an amazing view of the ocean.

One of the most Beautiful hotels in West Palm Beach

I loved. The rooms are beautiful and comfortable. The service is excellent. The only thing that can be better is the beach.

Great room. Friendly service. Convenient shopping center with a grocery store across the street.

Such a wonderful place to spend the day or weekend.

This place is amazing! I attended a yoga social and it was a very good experience. The teacher was excellent and my party had an awesome time. The hotel gorgeous, palm beach style . The staff is exceptional!

Eau Palm Beach was a very nice hotel. Great ambiance and food. We were greeted by name and offered champagne. We stayed on the first floor and loved the walk out patio. Kids loved the hanging clam chair. We ate dinner and breakfast at Temple Orange. The service for dinner was spectacular...at breakfast it was just ok. Unfortunately we had cold showers in the morning but it seemed that wasn't normal....hence why I gave 4 stars. Loved the beach bag in our room. The fitness room looked amazing with so many things to use but didn't have time to enjoy. The property was beautiful and staff very friendly. Would definitely recommend a stay here. When we left there was an event arriving so plan ahead as traffic to get our car was about 20 minutes.

Words can not describe the beautiful views on the beach. Staff is very attentive to your every need. Great hotel, and I highly recommend staying here.

It is a very luxurious hotel very nice 5 stars super friendly staff has 3 restaurant etc. But the food is expensive But you can go out to eat and get more discount

Great resort. Good staff and service. Great atmosphere. Very expensive. Parking prices outrageous

Last week I celebrated my 40 Th birthday at this wonderful and amazing place!! One of My favorite 5 stars hotels in America!! The service is excellent, expect only the best!! We are definitely coming back, for more fun time!!

Fast friendly service, excellent food, big portions

Nice employees, location is amazing, BUT, it needs a face lift!

This beautiful and inviting establishment provides every amenity you could imagine from multiple pools to a yoga studio to inviting spa treatments. The staff is especially helpful, the rooms charming, well appointed and quiet. I had a less expensive single with a "city view". The only "city" I saw consisted of the upper floors of a few nearby buildings seen thru the tops of the palm trees. And from my balcony, which was the perfect place to enjoy morning coffee, I had a lovely view of the ocean.

We arrived VERY late at night (actually very early in the morning) and I dreaded what we would find in the way of service but we were greeted, the desk was fully staffed and we were given exactly the rooms we had requested. The very efficient and solicitous young woman at the desk offered all three in our party a glass of champagne and bell service if needed. Once in my room I was very pleased to find that a reasonably comprehensive late night menu was available from in room service. This was the first of three in room dining experiences and all were perfect from delivery to consumption!

The only negative comment I might make would be regarding the two restaurants (out of the three on property) at which we dined. At Temple Orange the service was sub par and the chair I was sitting in collapsed mid meal (no, I'm not heavy at all). At Breeze the food was a disappointment. We did not dine at Angel but wish I had, the menu looked delish!

Given the opportunity I would go back for more of this delightful property. I highly recommend!!

Excellent hotel, great pool and hottub, nice rooms, ellegant lobby, tasty food at the restaurant, an absolutely amazing spa, and overall very helpful nice staff. It's also really close to a lot of great restaurants. The only downside is that the beach is on the skinnier side and there is noticable trash on it.