Dr. Wettstone's Substance Abuse Treatment Intensive Outpatient Program

Dr. Wettstone's Substance Abuse Treatment Intensive Outpatient Program Reviews

Reviews 12
4.7
Reviews 12
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We were already with you in May 2018 - before the ...

We were already with you in May 2018 - before the actual season. I was able to book a ride with you at short notice. And it was just wonderful.
Very warm and what is particularly important to me: people and animals feel very comfortable here! The next time we are definitely planning 2 nights with you at the ranch!
Thank you Daniela (and Geronimo) for this lovely excursion that completed our trip through the vastness of Canada.

We were charged $10 extra to bring our small dog t...

We were charged $10 extra to bring our small dog to the ranch. Thinking it would be a pet-friendly environment we brought him along.

Upon arrival we were told that our small dog had to be on a leash at all times while their dogs were able to roam around freely. Additionally, we had also mentioned that we would be interested in going on the horse trail rides thinking our dog would be ok to leave in the cabin for 2 hours. Nope. We were advised that he would have to be in a kennel for the duration as they don't allow dogs to be unsupervised. No problem. They said that they were supposed to get back to us that night if the kennel would be available but never did. We waited until the next morning and heard nothing back so we called them to cancel the trail rides for the next day since we needed to plan alternative activities as our dog had to be with us at all times. The person we spoke to when cancelling did not mention any 48hr cancellation policy nor did he state that we would still be charged even though we did not go. We only found out about the extra charge when my wife noticed that the bill was higher than expected. When she asked them about the charges, we then found out that we were still charged for the trail rides regardless of actually going. Not cool. After several minutes of back and forth they finally decided to refund us back only 1 of the trail ride charge that we didn't go on. How do you not get back to your customers and then decide to secretly charge for services that they didn't even take? Had we not asked, they would not have disclosed it.

All in all it was a bad experience because they did not communicate things clearly and did not get back to us in a timely manner. We had no option but to change the plan accordingly. Had we known ahead of time we would not have brought our dog along and paid extra for him. Here are a list of other things to note:

- only had access to firewood from a specific pile (the family had special wood from a different pile that we could not use)
- horse poop was everywhere as they were able to roam around freely (at times they were blocking the gate entrance and we had to deal with it)
- we paid for a kitchen that included a small fridge (with a tiny freezer section), a small range and a sink.
- the cabin only provided dish soap, bath towels, toilet paper and little soap bars (no shampoo)
- water had a smell
- no internet (the family had internet in the main cabin which we could use only if we were close enough, but speed was limited because we were far away from the router)
- poor communication of stringent rules/policies
- we had to dispose of the linen in a separate bag before leaving

We will not come back here again and do not recommend this place to our friends and family. I really hope they will correct their customer service and treat their clients properly in the future.

Great Guest Ranch, great experience!

Great Guest Ranch, great experience!
Stayed here for 3 nights and were received very nicely. Room super clean and a great area, lots of nature and peace.
You can borrow canoes for free and paddle on the lake.
The homemade breakfast was also delicious.
Can only be recommended to anyone who likes nature, peace and animals;)

We spent 3 great days in August at the Wettstone G...

We spent 3 great days in August at the Wettstone Guest Ranch and had a great time here. There were many activities to experience on the ranch: explore the beautiful lake by rowing boat, see lots of animals, of course go for a ride and we even got the opportunity to learn how to handle horses properly (of course, only in the basics )
The hosts, the Wettstein family, are very friendly and courteous, give great tips and prepare us for a wonderful stay that we will remember for a long time.
In the morning there was delicious, even individually prepared breakfast that was freshly prepared with a lot of love. The barbecue evening on Thursday is also highly recommended: Here you can grill and eat around the campfire and then enjoy the atmosphere around the fire.
The location is very nice and offers a great view of the lake. This accommodation and its hosts are worth getting to know.

Very nice place with very nice people. The whole f...

Very nice place with very nice people. The whole family takes part, from the great breakfast to the beautiful excursions with the horses, fishing to the barbecue, everything is done with passion. You are in the middle of the forest, but you still have the advantage of having running water and your own bathroom / toilet. The location right on the small lake is fantastic. We hope the bridge holds again ... :)
The only downer is the sulphurous water, the smell of which you have to get used to while showering.
Thanks again to all Wettstones for the nice days. Dani and Heidy

Best place for people who love nature and animals!...

Best place for people who love nature and animals!
There are naturally trained horses & dogs, an own lake for canoeing and kayaking. Best for people who prefer wonderful nature to luxury and wifi everywhere. Enjoy the animals and friendly hosts (immigrated from Switzerland two years ago).
Tip: ask them about their experiences and adventures in the wild west, their animals, bush fires, their neighbors, grizzly bears, long winters, infrastructure projects, rodeo, deer accidents.

Dr. Wettstone's Substance Abuse Treatment Intensive Outpatient Program

Dr. Wettstone's Substance Abuse Treatment Intensive Outpatient Program

4.7