Doubletree Hotel Portland Downtown and Doubletree Hotel Portland Lloyd Center

Doubletree Hotel Portland Downtown and Doubletree Hotel Portland Lloyd Center Review

Reviews 2054
4.2
Contact us
Reviews 2054 Page 20 of 21
Filters:
Rating
Language
Sort:
Most recent
M
4 years ago

I would give this hotel 5 stars, BUT, the cleaning...

I would give this hotel 5 stars, BUT, the cleaning staff is SO LOUD - good luck ever sleeping late, or taking a nap. It's like they have a contest with each other to slam doors as loudly as possible - and then they are screaming/yelling down the hall to each other. Really obnoxious!

j
4 years ago

Was here on April 23rd for my husband's company's ...

Was here on April 23rd for my husband's company's shareholder meeting, drove from La Grande for the one day event. Was told our lunch was being prepared by a 5 star Chef, my husband had chosen the Steak and I had the Salmon, what showed up on my husbands plate was not a steak, but pieces of beef, bite sized and very very bland in flavor, and one of the desserts was a red velvet cake. It must of been sliced and plated hours before our luncheon, it was so very dry and crumbly! Then 2 days later I returned back for a 4 day, 3 night conference, we had 200+ people for our conference and was charged $22 per person for our lunch. It was a croissant sandwich with a side red potato salad, which the chunks of onions were bigger than the diced potatoes and 1 fresh strawberry that the butts were not cut off, mine was green. And then for our first dinner on Friday night was a stuffed chicken breast, it was so dry and crumbled when cutting. And then our toilet was first running and not filling after flushing, called and they sent the engineers up, 2 of them to be exact, they said they fixed it. Then the toilet would not flush at all, once again we called, the same to men came up, said it was fixed. Then the toilet would not quit running again, every 40 seconds or so it would spray water, so now it is 10:30 at night so once again we call, now a different man comes up, was in and out in less than a minute. Now it is getting worse, you can hear the water spraying twice a minute, so at 11:00 pm we call for a 4th time, it takes 2 more calls and a half an hour later and a security man came up and said the plastic tube needed to go inside some other tube and not outside of it, finally at 11:30 at night the toilet is fixed. Still have 2 more nights and 4 more meals here! :(

E
4 years ago

The front desk comped our parking and gave us free...

The front desk comped our parking and gave us free breakfast just because! The room is huge and they accommodated us by bringing up a crib before we got into the room and bringing a rollaway later when requested. We will stay here again.

R
4 years ago

They make there rooms seem so updated and big but ...

They make there rooms seem so updated and big but that is false my friends. I have had nothing but good experiences with the double tree but unfortunately this time was different. Our room hadn t even been vacuumed or swept when we got there. It was 27$ to just park in the parking structure next to it. The elevator in the parking garage literally smells like pee and the staff are slow and unhelpful. Very disappointed.

K
4 years ago

It was hard to find the conference room at first, ...

It was hard to find the conference room at first, and was hard to concentrate on the presenter because the room was cold. Also, there was a daycare right next door with crying and screaming kids who also made it difficult to listen to the speaker.

A
4 years ago

Not bad. The lobby and restaurant is nice, room se...

Not bad. The lobby and restaurant is nice, room service food was good. But for some reason they have about a 1.5" gap under the entry door of the rooms, so any hallway noise comes right into your room. I put a towel in the gap to keep the room quiet at night.

S
4 years ago

Always a fan on brand standards.

Always a fan on brand standards.
Located downtown next to the Lloyd Center. Plenty to do in the area.
Room was clean and lots of space. Balcony overlooking nothing exciting.
Parking garage was fine.

A
4 years ago

Decent sized room on the 3rd floor over looking a ...

Decent sized room on the 3rd floor over looking a park was nice. Bed was really comfortable, however, the room could definitely be cleaner. Carpet in areas looked like it hasn't been touched in a while. The water in the shower was too miserly which made you stay under longer - defeating the purpose.

C
4 years ago

Plates were all dirty, food was slightly cold, and...

Plates were all dirty, food was slightly cold, and service staff wasn't friendly.

I have been there since and had a good experience. It is completely dependent on the staff working at the time. I have changed this from 2 to 3 stars since it's better but not consistent.

J
4 years ago

I think they are nice. My only complaint is that I...

I think they are nice. My only complaint is that I reserved a room and they "oversold" you have a limited amount of rooms how do you oversell? So they sent me down the street to another hotel. Granted the reason I picked the hotel was because it was across the street from the facility I was visiting. Was pretty tired and this was frustrating. But they did pay for the hotel room which was nicer than the one I got at doubletree and doubletree did make amends by paying for breakfast and providing a fruit basket. I think the rooms are nice and facilities are nice. Their resturaunt downstairs is pretty good and fitness room is adequate. Overall pleasant experience would book again. Also, they gave me a cookie at checking that was hot and sweet. Walnut chocolate chip =)

B
4 years ago

It is the by far the worst hotel I have ever had. ...

It is the by far the worst hotel I have ever had. I had to change my room because the first room smelled so bad. The toilet was not clean!!!!!!!!!! and the sink was clogged. The second room was as bad as the first one. I found some clothes and socks. Barely a half star hotel!

N
4 years ago

Accommodations were nice and the staff I interacte...

Accommodations were nice and the staff I interacted with we're friendly and helpful. Location was excellent with a park on one side and the mall on the other. Lots of public transit options with in a short distance and a good size parking structure.

J
4 years ago

This is for Gather, the lobby bar/restaurant speci...

This is for Gather, the lobby bar/restaurant specifically. Convenient location obviously, and plenty of space for large groups. Good service, and solid beer selection. However the food is underwhelming, especially for the price.

M
4 years ago

Across from a park and MAX light rail stop, this L...

Across from a park and MAX light rail stop, this Lloyd District hotel is a 2-minute drive from Interstate 84 and 4 blocks from Oregon Convention Center.

Flat-screen TVs and free WiFi are offered in each room, which also feature custom-designed beds. Some rooms have balconies and downtown or mountain views. Suites have living areas, wet bars and patios or balconies, plus some have whirlpool tubs.

There are 2 on-site restaurants. There's also an outdoor pool and a fitness center. Other amenities include 45,000 sq ft of meeting/event space and a business center.

M
4 years ago

Clean room with plenty of space, but a few concern...

Clean room with plenty of space, but a few concerns: 1. Not enough elevators 2. Not clear if stairs are to be used, or just for emergencies 3. No fridge or microwave in the room? Really? 4. Fan in bathroom doesn't work. Towel rack is IN the shower. Overall it's an ok hotel, but it's nothing great.

J
4 years ago

This was an older hotel with some upgrades. We had...

This was an older hotel with some upgrades. We had great check-in service (with a free upgrade) and a llvely balcony room with a view. The restaurant downstairs had the perfect food for a late dinner (delish Cesar salad, a flatbread and a seasonal bowl of grains and veggies with perfectly pan seared salmon). These beds were by far the softest in all of the Hilton chains that we have experienced, to our delight. Paired with killer chocolate chip cookies, we had a great comfort experience. If you are not familiar with driving in PDX, be very mindful of driving on the light rail lane, because it is not only dangerous, but it will get you a radar camera ticket when you leave the hotel to find I-5.

S
4 years ago

The parking structure was clean. The hotel was ver...

The parking structure was clean. The hotel was very nicely appointed. The staff, multicultural/multi-racial, was friendly and courteous and unerringly helpful. Also the food was delicious. I would recommend this hotel to anyone visiting this area.

Doubletree Hotel Portland Downtown and Doubletree Hotel Portland Lloyd Center

Doubletree Hotel Portland Downtown and Doubletree Hotel Portland Lloyd Center

4.2