Double Tree Sonoma County Review

I attended a party there this past Saturday. We had a good time. The facility was beautiful, but the food and wait staff we lacking. I had to serve myself water.

Very nice hotel, clean and wonderful customer service

Prompt service, good food, great house keeping and good rooms!!

Was completely disappointed in this hotel when we walked into a room it smelled like cigarettes there was cigarette Ash out on the balcony when we were checking in they said that was complimentary Wi-Fi but once you read the fine print you have to be a member to get free Wi-Fi otherwise it's $5 a day they do not offer a free continental breakfast you have to pay for it it was okay but I would rather go somewhere else for food I would not stay here again

DoubleTree hosted our Christmas party and it was an awesome time. The staff was great and the amenities were amazing!

The exterior, lobby, and restaurant make you think you are in a high end hotel. You get to your room only to find out the mountain view is blocked by a massive air conditioning unit and a high wall built for water run off. The space between your balcony and the wall is dead weeds and bird caucuses.
Add on to this, there is no room safes. So every time you want your kindle, iPad, cameras you would have to run down to the front desk and have them to retrieve them from their safe. So they have access to everything you want private. Which means they basically know all your med prescriptions. Also the room we were stuck with had 3-4 rooms sharing the same balcony. I do not feel my personal belongings are safe at this establishment. I highly doubt I will ever use this chain again. Stay well clear of room 291!

This place was great. I got placed here by the Red Cross and was amazed. Great room, vary spacious, pool and large TV.

Friendly staff, nice location, great rooms - and plus the cookie when checking in! Definitely enjoyed our stay.

Very nice hotel with friendly service. The room was clean, although not large. The pool area was tidy and quiet. The bed was comfortable and had plenty of pillows of different firmness. We did not eat at the hotel, but there is a restaurant inside. Breakfast is not included in the room price.

The air conditioner didn't work well in my room. Other than that, it was a nice stay.

Hotel and staff are nice. Rooms could use an update, though. Good experience otherwise

No restaurant even though the website says they serve breakfast and dinner. They now charge $15/day for parking when the lot is empty....facilities need some updating....expected more for the price I paid.

Issues with water; but was fixed promptly. Communication issue; but issues were resolved.
Confusion at checkin

Exceptional. We have stayed in every hotel in santa rosa. This is by far the best! The fireplace inside, fire pits outside, excellent service. Loved our room and patio. Usually plugs for charger are hard to find, but here they were plenty, loved having a fridge in the room. Lots of events going on but inside our room was silent. Had a great dinner, and late nite drink in the bar. Breakfast was reasonably priced, our waitor was great. A great getaway.

Our room is the smallest of all of our wedding party. Otherwise staff was nice and place was clean

Friendly staff, clean rooms, close to restaurants, minutes to the casino and there is a golf course next door.

Went for a conference. Facilities were clean and the food was good.

Was not convenient to choices for restaurants and bars. Long corridors made going in and out annoying. They were very stingy with late check out.

First time there. It was nice, Double Tree is usually nice. Very spacious lobby

Solid business hotel, good location in the heart of Sonoma wine country.

Very nice hotel with friendly staff and clean spacious rooms.

One of the best hotels in the area. The golf course view is simply the best. I look forward to returning.

Nice hotel with very comfortanle rooms. Beautiful lsite on a golf course makes it very quiet. Beware that some rooms are a far walk from the lobby.

Is it true DOUBLE TREE did you quote a room price of $250.00 per night to a out of state fire fighter? If so shame on you!

The only problem is they even charge you for a small coffee $3.00, that's crazy in my opinion

1. Good access (3 minutes from highway 101)
2. Excellent surroundings (surrounds the hotel with golf courses and parks, landscaped with lots of roses)
3. Friendly staff (mostly sweet and friendly)
4. Old facilities have disadvantages (like room renovations sooner or later).
5. The structure of the elevator is inconvenient (there are a lot of rooms, but there are two elevators and it is only a few minutes to go to the elevator if you are not lucky)

The catering team is fantastic! The food was wonderful and would definitely recommend for parties

Beautiful hotel, couldn't find the golf carts though.

A very decent hotel in the middle of nowhere with friendly staff.

My wife and I stayed here for or wedding anniversary. From check in on, the staff has gone above and beyond providing service and making this on of the best stays we have ever had.

Lobby Bar listed on the in-room information binder closes at 11pm instead of midnight. At least according the only employee in the front after 11 at all, who knew enough English to say he didn't know and sorry a whole lot.

Came for a conference and found the staff welcoming, the rooms quiet and the scenery awesome. Availability of vineyards to visit great if you have a car.

Not much room to navigate through the parking lot so that kinda sucked

The lobby is immaculate, gigantic, beautiful, and just has that warm cozy feeling. It looks like something out of a movie. It's away from the highway so no noise pollution, the rooms are beautiful and spacious. I was just there delivering a lost luggage bag but even at 2 a.m. the staff was friendly and helpful. I would definitely stay here.

Clean room but bed was uncomfortably hard and towels were old/rough.

Needs updating badly. But great customer service and location. Always love the warm cookies upon arrival.

Probably the second best hotel after the graton casino hotel that will be open in the next few months. Great pool, nice rooms, and ok restaurant with easy access to the freeway and the gold course.

Attended a conference there. Conference area works well. The non-group rate for room was a bit high though.($144 more!)

Room is clean. Hotel is clean. Front desk was so friendly. Amazing staff.

Nice rooms right off freeway... wouldn't let me use my Honor's card because I booked through a 3rd party on internet.... WHY????

Very schwanky! I liked the little vineyard garden feature out front.

Overall I had a great experience at this hotel and would probably stay there again. I was staying in the presidential suite for two nights. The suite was lovely, very clean and well taken care of. It's advertised as a pool view but the bushes around the sliding doors are so high that you can't see it at all and you get no day light. Also the room doesn't have a microwave which I found odd. I also would have thought with a presidential suite booking and being a top Hilton Honors member I would have got a welcome gift or wine or something but didn't get anything. The pool area and hot tub were wonderful, very clean and nice in the center of the hotel. The location of the hotel was also great. The other problem I had was that this hotel charges for parking. It is basically a hotel on the side of the highway with a huge parking lot. There is no reason they should charge. The parking lot was not new or nice, it was old and there were plenty of open spaces. They shouldn't charge at a place like this. When I called and asked about it I was told the management made the rule. I feel like whoever owns this should stop penny pinching on guest who already pay a decent amount for the rooms and make the parking free. There's no way more than 10% of the people that stay there don't bring a car because its not in a downtown central area. The staff was very nice at the hotel.

Beautiful common areas and nice rooms. Good location. $8 overnight parking fee but otherwise no add ons

Nice rooms but too expensive . No free breakfast. I did not like the coffee.. it was coffee with tea which was weird. Staff are friendly and the hotel is well maintained.

Great place with a very good breakfast and lots of local color. Very wonderful staff.

Comfort was perfect, but a view on the pool is not a room with a "view" for me ..

Was at Doubletree just for airport pickup, but staff were friendly and helpful.

It's an overall nice hotel in a beautiful area right on a golf course.

Big hotel, big rooms, decent swimming pool, no sauna. A bit too big for my taste, but an adequate choice for a professional gathering.

A very well setup DoubleTree. Great location, welcoming lobby, and clean rooms.

Clean hotel, quality, spacious room. I was surprised how big our room was and we had a shared balcony which was nice to be able to walk out on. The bathroom was also big. Overall it's exactly what I expect from DoubleTree and it's my favorite hotel chain to stay at.

Dated and overpriced. For $50 less, I can stay at the nearby Hampton Inn and get breakfast included rather than having to pay $15+ for breakfast. If the rooms were something special I probably would feel different. Hopefully, the picture I took of the room will be attached and make my point.

I commend any hotel for using energy saving led lights but using cold colored lighting makes the room unwelcoming. When I return to the area in two weeks I'll be staying at the Hampton Inn.

A lovely experience! We visited wine country to attend a wedding, but this Doubletree was marvelous find. A short drive to Armstrong Redwoods and other desirable sites to see.
Visiting in May, the hotel was surrounded by lush bushes of red roses. Service was outstanding and the hotel was inviting and so comfortable. Would certaining reserve a room here again. Highly recommend.

Decided to pay more so I could get that comfy bed along with a good night of sleep. Not happy with the Elephant in the room above me. Will never stay here again. Kids running in the lobby up and down the halls. I paid for this, can t wait to be back at home, next time I ll stay at motel 6. The beds are almost as comfy most important it s quiet oh and they don t change you to park your car $8.00 a night,, seriously WAJ

Restaurant has very limited lunch menu and not very good service. Had to keep getting up to find someone to refill my drink, at least 3 times. But it is expensive.

Very nice place. Accommodating staff, great location. Very peaceful atmosphere.

Very nice looking hotel and meeting room spaces. I was here for a work event and appreciated the coffee being available most of the time. No cookies at a Double Tree though, what the heck? Meal served during the meeting was above average. Very nice interior to the hotel and I like the design with wood beams and rock surfaces. Definitely recommended. It's off the highway a few blocks without much signage.

Diamond members don't expect much. No upgrade unless you request it and by the time you get here its whatever they've got. I'm not even on the Honors floor. Cobweb in room but other than that not too bad. Carpets are old but clean. So far I'm not impressed.

Stayed one night here. Location is nice but room is a little outdated.

I stepped on a screw by the entry way (below the light switch). We had a toddler and a baby staying with us so immediately we searched about the room and found two more screws on the floor. Luckily our kids didn t get hurt. Told the front desk lady about it and gave her the three screws. She offered us cookies.....

The toilet need some repairs as you can consistently heard sounds of water/plumping. We closed the door when we sleep so it didn t bother much.

Nice hotel. Interior architecture reminds me of an Escher drawing. Very cool. Friendly staff. Very clean.

It's hard to enjoy staying here when the staff is not helpful. There were needles on the ground in the parking lot.

Very nice hotel, with on site coffee bar and restaurant.

Great location in central Sonoma County. Close proximity to beautiful Healdsberg and Santa Rosa. Close breweries and pubs.

An excellent place to stay, and the staff here are fantastic, there's a nice pool, and the guy in the lobby gave me a free water

Off street, parking is easy, facing a golf course. Friendly people, easy access to airport express. And central location to the Sonoma county wine country.

I attended a reception. Everything was done really well.

Large rooms with typical American style. Good detail is the second sink in the room. But is a little further out.

Went there for a seminar, it was nice and the staff was great. I will definitely be staying at the hotel next time I'm in town!

Excellent service, nice and clean rooms. The staff is polite and ready to help. The hotel itself is a little away from the roads and still near restaurants and a brewery. The resturant inside the hotel is decent, but a bit pricey. I recommend the Club Sandwich as it's generous and comes with fries.
Don't forget to try the local apple juice!

We were attending a work conference at the DoubleTree. The facility was beautiful. The food was great.

Nice Hotel in located in a great location on Fountaingrove. Santa Rosa, CA