Alan D. Knight

Review of Double Tree Sonoma County

Overall I had a great experience at this hotel and...

Overall I had a great experience at this hotel and would probably stay there again. I was staying in the presidential suite for two nights. The suite was lovely, very clean and well taken care of. It's advertised as a pool view but the bushes around the sliding doors are so high that you can't see it at all and you get no day light. Also the room doesn't have a microwave which I found odd. I also would have thought with a presidential suite booking and being a top Hilton Honors member I would have got a welcome gift or wine or something but didn't get anything. The pool area and hot tub were wonderful, very clean and nice in the center of the hotel. The location of the hotel was also great. The other problem I had was that this hotel charges for parking. It is basically a hotel on the side of the highway with a huge parking lot. There is no reason they should charge. The parking lot was not new or nice, it was old and there were plenty of open spaces. They shouldn't charge at a place like this. When I called and asked about it I was told the management made the rule. I feel like whoever owns this should stop penny pinching on guest who already pay a decent amount for the rooms and make the parking free. There's no way more than 10% of the people that stay there don't bring a car because its not in a downtown central area. The staff was very nice at the hotel.