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S
4 years ago

Recently purchased a Toyota Corolla at Don Valley ...

Recently purchased a Toyota Corolla at Don Valley North Toyota. I am extremely satisfied with the service of the product advisor Mr Shan Manojkumar. Thanks for the honest and helpful service. Will definitely return again!

L
4 years ago

I had a great experience with Arman Mazaheri-Tehra...

I had a great experience with Arman Mazaheri-Tehrani to select a new Toyota Corolla LE 2019. He showed to me an Incredible experience technical and outstanding customer service. He walk through every detail to the new features in this new model. He's knowledge was the major component to make my decision on my new Toyota Corolla LE 2019.
Arman you represent the Toyota Organization with a high profile and dedication as a Sales Team Member. Congratulations !!!

x
4 years ago

I 'm happy to get this new 2018 Sienna. I have a ...

I 'm happy to get this new 2018 Sienna. I have a good purchase experience with Arman. He is not only a good sales for dealer, but also providing a good service for customer. highly recommended

e
4 years ago

I had a wonderful purchasing experience at Don Val...

I had a wonderful purchasing experience at Don Valley North Toyota with Shuja Rizvi. He patiently helped me choose the right car, answered all my questions and did an excellent job in closing the deal.

Everything was done in just a timely and professional manner I would have to say I would definitely comeback to do business with Him when it comes to car number two.

I would highly recommend Don Valley North Toyota and Shuja to anyone looking for a car.

R
4 years ago

Thanks you to Danny.

Thanks you to Danny.

It was smooth no stress in the purchase with Danny.

Enjoyig the RAV4 Hybrid LTD.

Protocol with Covaid19 procedure was very good .
There was no pressure in the purchase.

Thanks

T
4 years ago

After being told of how DVN is the biggest and bes...

After being told of how DVN is the biggest and best by their sales associate, our experience after a preowned vehicle purchase was the complete opposite Unprofessional sales tactics bordering on dishonesty, not advising that the vehicle only came with one key FOB until after the sale and delivery took place. A replacement FOB will cost over $350 which was an unexpected additional cost. Poor customer service, been waiting over 3 weeks for a call back regarding this. Buyer beware, DVN is not what it claims to be, they will say anything for a sale and ignore you once the sale is final.

M
4 years ago

Update: I bought rust proof life time warranty, wh...

Update: I bought rust proof life time warranty, when I took my car for touch up they charged $40 not free or include. Very disappointed. They lie and not honest.
I tried to make an appointment 3 times with finance manager and I could not . Last time they told me go to used car! And when I got to used car desk and told them the story they treat me like I'm stupid... please find another place to buy a car ... these people they don't need business.... leave them alone. I got much better service in Richmond hill

P
4 years ago

Recently leased a truck from DVNT and so far happy...

Recently leased a truck from DVNT and so far happy with the vehicle and the experience. Mohamad El-Asmar was the consummate professional who genuinely cared about the customer and their needs. He made sure we got a deal that we were happy with, explained all the numbers and fineprints and most importantly, he made sure we left the dealership with a smile.
Great job Mohamad!

H
4 years ago

Today had my Corolla checked and Service adviser N...

Today had my Corolla checked and Service adviser Neil was very help full and explained in detail.
Thank you for excellent service , customer service and Cafeteria Chicken Burger,fresh and delicious.
Harinder

P
4 years ago

First time customer and leased a car here few week...

First time customer and leased a car here few weeks ago. Highly recommend William Liu who was very patient and straightforward. He made the whole purchasing process easy for us. I rate him 100/100.

K
4 years ago

I came in with my old car to trade in and behzad g...

I came in with my old car to trade in and behzad gave me a great deal with a new 2019. Very helpful and very professional. He did everything I asked and more. Couldn't ask for a better salesman!

D
4 years ago

My wife and I recently bought a used vehicle from ...

My wife and I recently bought a used vehicle from Don Valley North Toyota. The whole experience was pleasurable.

Our salesperson, Ellie Endo, was friendly, helpful and never pushy. She listened to our concerns and answered our questions carefully and honestly. She is a genuinely nice young lady.

We were also very appreciative of the financial service manager, Kenny Wang, who was also friendly and professional.

I have absolutely no hesitation in recommending the team at Don Valley North Toyota to anyone who is in the market for a car.

U
4 years ago

Great place to work at! Everyone is very friendly ...

Great place to work at! Everyone is very friendly and welcoming. They have excellent customer service and I get mentored daily to work hard and help others the best I can.

Stop by if you re around and say hi :)

f
4 years ago

I went to Don Valley North Toyota , tried to find ...

I went to Don Valley North Toyota , tried to find a used car after my car accident with a limited budget.
I met a very knowledgeable and patient sales person Mr. Su there who
understood my situation and was willing to spend time with me to look
for a used car.
With the help of the Financial Manager Miss Lee, I could pick up my
new used car the morning after.

B
4 years ago

Great Service

Great Service

I wanted to trade in my Tayota truck and buy a mid size car. I was introduced to Jasbir and i detailed my requirements. He patiently listed to all my requirements and suggested some options. He told me the pros and cons with each selection. He was never pushy or irritated with my constant questions about this and that for the various options. He found a excellent Camry for me which was a recent trade in. This perfectly fit my requirements. Jasbir was very knowledgeable curteous and always looking out for my interests and demands. He has a deep knowledge about the Tayota cars their condition and its long term reliability and how to take care of the car.

I would any day recommend Jasbir to be consulted when buying a used car from Don Valley Toyota. His understanding of the Toyota car and its machinery is fantastic.

Thanks Jasbir for great service.

Bala

C
4 years ago

Our sales representative Fiona Leung was quick to ...

Our sales representative Fiona Leung was quick to give us an appointment and was patient in helping us try out different models and getting a good deal. The whole process is smooth and thoroughly explained. We are happy with her service.

o
4 years ago

Sam Francella was our sales adviser, quite a down ...

Sam Francella was our sales adviser, quite a down to earth gentleman. I will recommend him to any one who is interested in buying a Toyota (brand new or used). He enjoys what he does and will be very sincere with you. He gave us so much attention while we decided on what to purchase for my wife. Now he is a friend of mine and I will be letting everyone looking into a Toyota vehicle, to go to N Don Valley North Toyota. You can never be wrong with Sam. I don't really care about giving reviews but I needed to make an exception this time around just because of the way he treated us. A trial will convince you, if you venture into the dealership even just to browse on what deals they have to offer. I bet you will drive a vehicle out of there eventually. Thanks to SAM FRANCELLA...HE SURE IS GOOD! Vicci (financial officer) tied the whole deal up all together...good job.....THANKS!

R
4 years ago

I have recently purchased a car from Don Valley To...

I have recently purchased a car from Don Valley Toyota, it was a very good and great experience. Tony C one of the Rep was very cooperative knowledgeable, honest and trustworthy. He walked us through until the whole deal was done. He also explained us about their products and services. The other staff members were very cooperative as well !!!!! I m very happy with their service.

a
4 years ago

Recently purchased a Pre-Owned vehicle from this d...

Recently purchased a Pre-Owned vehicle from this dealer and Overall experience was awesome. I consider myself to be fortunate as I met Sam Francella. He was so friendly, professional and helpful in everything starting from Test Drive till finalizing the Deal. Even after Vehicle Delivery, he called me next day and made sure everything is fine with Vehicle. Thanks a lot Sam!! I strongly recommend Sam if you are gonna buy PreOwned vehicle from DVN Toyota.
I would also like to thank Vicci Lee on explaining the Additional Warranty coverage details and getting me the right coverage.
Last but not least, I extend my thanks to Anthony Silvia for helping me out on Paperworks.

S
4 years ago

From the first time we met Tony Yang to the day we...

From the first time we met Tony Yang to the day we picked up our new vehicle, the service that Tony provided was excellent and very professional. Tony went above and beyond explaining and demonstrating all the features of the vehicle and the different services they offer. Tony promptly responded to all texts, emails and phone calls within the same day. It was a great pleasure to deal with Tony as he made the car buying experience simple and stress free. We would highly recommend Tony to all our friends and family. We love our car and made the best decision.

B
4 years ago

very professional attitude towards customers. It w...

very professional attitude towards customers. It was my first experience at North Valley Toyota and I was really Impressed by the services offered by the sales person Mr. Shuja. I visited Don Valley after visiting couple of other toyota dealers and can clearly compare the quality of services Don Valley offered over others. Highly recommend them.

A
4 years ago

Had a very pleasant experience here buying a used ...

Had a very pleasant experience here buying a used vehicle. The agent was named Jalal and he was very professional, helpful, and honest. Neither he nor the finance department pushed us to buy extra stuff or charge ridiculous items like window etching.
They did their job well, professionally and gave us the car for good price with a full tank of fuel

d
4 years ago

Bought a used Nissan Rogue from Don Valley North T...

Bought a used Nissan Rogue from Don Valley North Toyota. From first discussion over phone to test drive till sales, **Shuza Hassan Rizvi** assisted in excellent manner. He provided all the details and helped in understanding the concepts of this vehicle. All paperwork was smooth and quick. Appreciate the supportive staff and their attitude.

T
4 years ago

Great experience with Don Valley North Toyota. Ent...

Great experience with Don Valley North Toyota. Entire experience was smooth and transparent, can't say enough about Sales representative Anand, he was awesome as was the supporting team! Would recommend to friends and family.

S
4 years ago

Their service is great. Also, there was a problem ...

Their service is great. Also, there was a problem with the engine which costed me 70$. The asistant manager explained to me very well and answered my questions. As I came here 1st time and was struggling with money. So, they empathized with me and charged me nothing. Thank you Mr. Jackie Ng for this gesture.

E
4 years ago

Arman is a great guy, his commitment and work ethi...

Arman is a great guy, his commitment and work ethic amazed me
As a customer I really liked the informative approach . He was able to reconsider our agreement to make me more happier and getting it close to what I was looking for. If you looking for a professional on Toyota cars ask for Arman .

W
4 years ago

Mohamad El-Asmar

Mohamad El-Asmar
thanks again for making our car buying experience such a good one.
We really appreciate the effort you put into getting us the 2018 Prius (AND our preferred colour) and extending the lease end deadline to match the availability of the new car.

b
4 years ago

Want to send out a big thank you to Amir and David...

Want to send out a big thank you to Amir and David for being the best experience I had in buying my car. Amir thanks for a wonderful customer service and going above what you have to do. Thanks David for informing me everything I need to under about financing a vehicle. GRATE JOB GUYS

O
4 years ago

Absolutely horrible. Scheduled service appointment...

Absolutely horrible. Scheduled service appointment which I had to wait for 3 weeks, recieved a call few hours before an appointment telling me that appointment needs to be rescheduled, next one was available only in 3 weeks.
So they would give your time to someone else and make you wait?
Going to Toyota dealership who are $60 cheaper for the same service and can get my car into the shop in 2 days.

L
4 years ago

Just got my RAV 4 today. STEVE COOK set me up with...

Just got my RAV 4 today. STEVE COOK set me up with the best deal, price and buy experience that I was very satisfied. I would definitely recommend Don Valley Toyota and STEVE to anyone.
Many thanks.

Regards,
Ruiwei Liu

E
4 years ago

Excellent experience with my recent purchase at DV...

Excellent experience with my recent purchase at DVNT. Peter W. kept us well informed for the status of the vehicle. He was very organized and knowledgeable which made the purchasing process a breeze and this is critical during this unprecedent time. Support from Sales Manager Moses C. was also exceptional. Keep up with your splendid customer services!

G
4 years ago

You MUST buy a car with the help of Sales Represen...

You MUST buy a car with the help of Sales Representative, Vijay (used car sales) at Don Valley North Toyota! His energy, honesty, compassion, wisdom, integrity and ability to accommodate the smallest requests was refreshing and appreciated. Contrary to most pushy and aggressive car sales reps elsewhere, Vijay is easy to work with and he fully supports the freedom of customers to "look around" before they make a huge purchase. Thanks, Vijay, for your customer service excellence. I LOVE MY TOYOTA!!

E
4 years ago

I had been buying/serving my two Toyotas for more ...

I had been buying/serving my two Toyotas for more then nine years at this dealership... About two years ago the service started going down - longer hours and bigger bills... Eventually I started suspecting that they were overcharging me by replacing parts that did not needed to be replaced and adding more work hours, but my faith in them as professionals was strong and I kept coming... Today, just accidentally, I figured out that they charge 20% more for parts and almost 60% more for their labour as compare to other Toyota dealerships - because of "high operational costs" - so if you want to pay your dealership the plastic surgeon rates - that is your dealship.... Moreover, if you have issues with tires or batteries you bought from them - they dont want to work with you to minimize replacement costs... So, its sad that after years of commitment and thousand dollars spent at this dealership I have to walk away with a hard heart..... Defenitely not A TOYOTA EXPERIENCE..... STAY AWAY from this place...

T
4 years ago

Excellent service and support from all areas. Pers...

Excellent service and support from all areas. Personable, courteous, no stress atmosphere. Superb selection on vehicles for all price ranges and budgets. Highly recommend looking for your next car or truck at DVP Toyota ask for Steven Turong he'll take good care of you.

C
4 years ago

Worst experience with Toyota dealership ever! This...

Worst experience with Toyota dealership ever! This dealership tried to rip me off.

I had an appointment on Nov 19 to do two things: (1) Replace a Brake Dust Shield - rear left (which came off due to rust), (2) Replace the thin, flexible, square metal shield under the trunk - undercarriage (also came off due to rust).

At the service desk, while confirming my requests, the man there told me that they "usually" charge $140 for an initial inspection. Right away I said no because I knew what was wrong and what needed to be replaced - no inspection needed.

After a while, he came back with quotes for the two services:

1. Replace the (one) Brake Dust Shield: $721 + tax: He told me that to replace the Dust Shield, the WHEEL BEARING MUST ALSO BE REPLACED. From my memory for the conversation, he said it would require 2 (or 3) hours of labor, $55+ for the Dust Shield, AND (OMG) $400+ (or $500+) for the Wheel Bearing.

Oh my goodness! To replace the Dust Wheel, the Wheel Bearing must also be replaced? Were you serious Don Valley North Toyota? It is true that the Wheel Bearing must be removed to properly install the Dust Shield, but saying it must also be replaced was ripping off. And not sure where how all of these together would end up at $721 though!

I was expecting to be charged for labor (1 hour max!) plus $40+ for the Dust Shield (this OEM part was sold online from another dealership for $40).

2. Replace the thin, flexible, square metal shield under the trunk - undercarriage: $334 + tax: He said this would need 1.5 hours of labor plus $190+ for the part.

Again, were you serious? To install this shield, just screw it in with 4 bolts. Nothing has to be removed or reinstalled. 1.5 hours labor, really? Also, I didn't know what that metal shield is called, but it was very thin, looked really cheap. No way it would cost $190+. Even if it was a heat shield, it would range from $78 to $144 max.

Final words for Don Valley North Toyota: If you are reading this and plan to paste the same answer you have given to negative reviews ("Please contact us at... so we can ensure a quick resolution"), please don't do so. If you really care about your customer and had no intention to rip us off, call us, and don't ask us to call you. We'd rather go to another local car shop to get it done than having to contact you and wait for your response!

Z
4 years ago

I just bought my 2019 Corolla from Don Valle North...

I just bought my 2019 Corolla from Don Valle North Toyota, which is my third car with Don Valley North Lexus/Toyota. Mason Nazari was very helpful showing me different options and was very patient answering all my questions. He coordinated efficiently, my optional upgrades are done properly. I am very satisfied with his professional service and recommend him as "THE GO-TO PERSON" at Don Valley North Toyota. Thanks Mason Nazari.

q
4 years ago

Terrible. Couldn't even give me my appointment whe...

Terrible. Couldn't even give me my appointment when I made it. Had confirmation and all... I had to re-book my appointment for a different day... Receptionist with an attitude. I honestly only went with Don Valley because of my parents knowing someone there. Toyota is an affordable car choice but the dealership has some serious customer service issues. I strongly strongly encourage and recommend people to try other dealers before using Don valley. I drove all the way down from Stouffville for my appointment... In my leased car. Like are they going to cover my mileage I used for both trips now...? My gas? Lol. So ridiculous. Like if you didn't put my appointment into the system... Don't send a confirmation email telling me it's been booked. *I have an email for proof of such.* Lol. Reception flips through some papers..."Nope, it's not here." Like, is that my problem? Friggin put me in somewhere. I don't care. I did my part of booking and being there on time... Lol. Once my lease is up. No matter what, I will go to a different dealer.

A
4 years ago

Purchasing a car can sometimes be overwhelming; ho...

Purchasing a car can sometimes be overwhelming; however Sam Francella made the process seamless. I was recently in a car accident and had no choice to look for another car. Sam was friendly, informative and was willing to go the extra mile to see to it I was happy. When I first arrived at the dealership I was assigned to a different sales person who to be perfectly frank wasn't a great fit. I met Sam as I was about to leave the dealership and I was very grateful. Thanks for making a negative experience into an exceptional one :) Thank you for all your hard work!

A
4 years ago

the service is okey, just have your own opinion on...

the service is okey, just have your own opinion on what you want. I went there with idea of getting a financing on used Sienna and was talked into getting new lease. I have regretted that change of mind i did under a bit over persistent sales pitch. She was was more interested in what she wanted to sell you not what you really wanted.

Updated Sept 24, 2020:
Took financing on second car. This time experience was great. Dealership met my expectation as well as took care of some free maintenance as my second purchase was a used car. Huge kudos to service dept.

H
4 years ago

I was sent a letter from Toyota Canada to perform ...

I was sent a letter from Toyota Canada to perform a recall on my vehicle. I was hesitant on getting my recall done on the car since there were known issues after the repair was done. I was told to take it to DVNT since they had a great reputation. I dealt with Amin who was the nicest and most sincere person I've ever dealt with. He made the whole process super easy and I didn't have to worry about a thing. 10/10 would recommend if you were going to go to service your car there to go straight to Amin. I promise that he won't scam you!

Y
4 years ago

We just bought our second car from Don Valley Nort...

We just bought our second car from Don Valley North Toyota in 3 years. We bought our first Toyota (we used to drive European cars only - VW, BMW) in 2017, Logan Yuan at Don Valley North provided great service back then. Now we live at the far west of GTA, but we know business is always about people to people and people always go back to the people they trust. After knowing we are no longer live nearby, Logan tried his best again this time to get all activities arranged in the same time - from test drive to paper works. Logan is as professional as before and even more knowledgable and efficient, and tried his best to create a win-win situation.

L
4 years ago

10+

10+
The purchase was smooth and easy. Working with Shirley helped me to understand the car and what it can do. Every day I drive it, I love it. I'm so glad I found Don Valley North Toyota and especially, Shirley!!

R
4 years ago

Pejman was great in addressing our needs at Toyota...

Pejman was great in addressing our needs at Toyota Don valley. He is very friendly and caring. He explained our options very well and helped us to pick the right car. I would definitely recommend him. He made our experience memorable.

A
4 years ago

As always a great experience! My wife and I have ...

As always a great experience! My wife and I have leased our vehicles from Don Valley North Toyota for years and keep coming back! Thanks to George, Sam, Peter and all the great service we have received...there is NO better place!

r
4 years ago

Many thanks to Hameed Chennan for outstanding serv...

Many thanks to Hameed Chennan for outstanding service he provided us on the busiest day of the year. Despite the fact that he was very busy, he gave us ample time to answer all our questions. He got all the paper work and the vehicle ready on the day of delivery. My wife and I are very pleased that our family friend recommended Hameed to us. We highly recommend Hameed to everyone. We found Hameed to be very courteous, humble, professional, knowledgeable of products and processes. Rajan and Ruth

A
4 years ago

I just purchased my first car at Don Valley North ...

I just purchased my first car at Don Valley North Toyota and I can honestly say I had a great experience with my sales consultant, Peter Wan. This was my family's 4th purchase at Don Valley and Peter was our consultant all 4 times. He is professional, fair, knowledgable and that is why we continue to keep going back to him. I would recommend him to anyone buying a Toyota vehicle.

T
4 years ago

Appreciate the help of Jeffrey Pingol for the purc...

Appreciate the help of Jeffrey Pingol for the purchase of my second car...just straight honesty concise and open..everything runs smooth...i bet i never failed to choose you.. one hour and a half for the transaction is not bad.

H
4 years ago

Just picked up my truck today.delivered on time,Sp...

Just picked up my truck today.delivered on time,Special thanks to Kian,professional and awesome customer service.100% satisfied with their service . highly recommend this man and Don Valley to get your Toyota.

M
4 years ago

We had an amazing experience ! We walked in to thi...

We had an amazing experience ! We walked in to this showroom and thanks to May Wang we ended up closing the deal for toyota RAV4 XLE same day. May is very knowledgeable and professional sales rep. She answered all our concerns and gave us the price very close to our exceptions. Unlike other dealerships there was no pressure by May for the prices being valid only for one day ( this is all sales gimmick we experienced at 2-3 dealership). We were looking for black RAV4 which was unavailable then, but May kept her word and arranged the car in 2 days to give us the delivery.
I would definitely recommend May and Don Valley North. Truly satisfied with the overall experience.

S
4 years ago

This was the second time I dealt with Arman, the s...

This was the second time I dealt with Arman, the sales representative. He was receptive, patient, and always tried his best to close the deals. I would not hesitate to buy from him again if I am in the market for another Toyota. I recommended him to my friend, and they were so impressed by him that they bought a car from him right on their first meeting.
The shop is professional and spacious. However, there is no complimentary coffee, and the service fee is quite hefty, $140/hr.

S
4 years ago

Spent 2 hours here and was happy to finally come d...

Spent 2 hours here and was happy to finally come down to an amazing deal for the car I was looking for. Thanks to the sales consultant, Alvin Shi, gave us honest and great advice/recommendations, and also ran back and forth for us multiple times to negotiate. Highly recommend his service!

R
4 years ago

Took my Lexus for an emissions test - service was ...

Took my Lexus for an emissions test - service was slow compared to Lexus. Asked for the car to be vacuumed ($20), but the guy that does vacuuming wasn't there and they have a different price for Lexus vehicles.

V
4 years ago

We just bought our RAV4. Thanks Don Valley North T...

We just bought our RAV4. Thanks Don Valley North Toyota for making our experience so seamless and enjoyable. Our personal thanks to Alex Furman, Lu Tian and Logan Yuan for providing us with outstanding service and professional guidance. We absolutely recommend Don Valley North Toyota to everyone.

K
4 years ago

I ve been with Don Valley North Toyota for 10 year...

I ve been with Don Valley North Toyota for 10 years now . I ve always had the best experience dealing with every department . Steve and Arman go above and beyond to make their customers happy!! I will always recommend this dealership .

s
4 years ago

Amazing experience. I have never seen any dealers...

Amazing experience. I have never seen any dealership with such an amazing and understand, where they keep themselves in our situation and guide us the best way possible. I would like to thanks Anand Vyas for such a great experience. Amazing this changed my view about the dealership.

K
4 years ago

I had a great experience working with Justin at Do...

I had a great experience working with Justin at Don Valley Toyota. He was very helpful from the day I started looking for my vehicle to the day I picked up the car. He listened attentively in what I was looking for and gave me professional advice and suggestions that suited my budget and needs. During the time I was waiting for my car to arrive, he updated me every day. On the day I picked up the car, he was very detailed in going through the paper works. He showed me the car and thoroughly went through each functions. Afterwards, he even made sure I got home safe and was satisfied with the car, which I absolutely am!! I would highly recommend Justin at Don Valley Toyota to anyone who is looking to buy or lease their next Toyota vehicle!!

O
4 years ago

TOTALLY DISAPPOINTED WITH TOYOTA !!!

TOTALLY DISAPPOINTED WITH TOYOTA !!!
Our Experience with this Dealership, and Toyota Canada, that we're not happy about... My Fiance bought a 2016 Camry (new), and couple months ago it was totaled and a write off by the insurance. Emma had bought an Ext. warranty (and it's suppose to be refundable), when car gets totaled.. Well, she only had 40K kms on it (still in the factory warranty part !!), and Toyota only refunded her approx. 40% of what she paid for it.
OMG !! What a scam !! Except for few free oil change perks that come with the ext. warranty, it's main purpose is to cover repairs after factory warranty has expired !! And you can buy it later before the factory warranty expires, but they always say it's better price to just get it now and roll the costs into the payment, etc.. and it helps you later, etc... Well, it's a SCAM, if they start counting the Extended part, from day one and come up with some really Scam formula of how to pro-rate the warranty used, etc.. and scam you out of your hard earned money for something that really wasn't and shouldn't be in effect yet !!! It's a Toyota Canada thing, but DVN Toyota isn't going to bat for Emma and trying to get her more $$ back. She bought her first car there and then traded it in, lost money on trade and didn't negotiate on her new Camry (cause she didn't know she can negotiate or maybe shy to try, etc.. so they made really good Coin $$ on these transactions from her), and they can't go to bat for her now and try to get her full or 90% refund of warranty that's suppose to be for late, BUT Only bought up front cause salesman says it's beneficial to do now !.. Shouldn't they disclose how it works ?? Who reads all the terms before getting the Ext. warranty ?! Total Scam !! They should refund the entire thing, if not at least 90% min.
They only offered her approx. $1,142 from the $2,489 plus tax she paid for what's suppose to be for after factory warranty.. and then DVN said the balance of that ($1,400), they can, as a good will gesture, put it towards a new car, which is at least something, but forcing her to want to buy another Toyota in order to get her money back, that's rightfully hers anyway... and she loved her Camry, but a new car has to be her decision...
I or Emma will never buy a car again, with ext. warranty, unless the dealership puts in writing that the ext. warranty cost will be refunded in full, in such an event the car is totaled before factory warranty expires !!!
I'm sure many brands deal this (but maybe not), but this is totally a despicable scam system, in our honest opinion !!

S
4 years ago

We just purchased a used 2014 TOYOTA CORROLLA LE m...

We just purchased a used 2014 TOYOTA CORROLLA LE model from this dealership, and the car seems to be in excellent condition. Sales consultant Sam Francella provided very friendly and professional service and we will definitely consider buying another car from this dealership in the future.

R
4 years ago

My dad bought a Rav4 from Hameed Chennan back in J...

My dad bought a Rav4 from Hameed Chennan back in July this year. Hameed was very friendly, listened to us and didn't hover like a typical sales man. If you are in the market for a vehicle and is looking for a Toyota, from this dealership, ask for Hameed.

Z
4 years ago

Very bad service, want to buy out a leasing vehicl...

Very bad service, want to buy out a leasing vehicle, done the safety check some where but they said have to to at their place, the price much higher the other places, never will buy any car from them again.

C
4 years ago

I had a appointment for winter tires on rims.. I a...

I had a appointment for winter tires on rims.. I asked how long on arrival. They said one hour because I had an appointment ..after one hour they called another hour.. ..waited for 2 hours in total.. so mad.. then I missed some calls ...they charged more for the pressure sensor connections.....expensive and long wait .. will not come back again .. I came because of my first corolla with them...

About Don Valley North Toyota Scion

Don Valley North Toyota Scion is a leading Toyota dealership located in Markham, Ontario. The company has been serving the community for many years and has established itself as a trusted name in the automotive industry. With a wide range of new and used Toyota vehicles, Don Valley North Toyota Scion is committed to providing its customers with exceptional service and quality products.

One of the key features that sets Don Valley North Toyota Scion apart from other dealerships is its commitment to customer satisfaction. The company's team of experienced professionals works tirelessly to ensure that every customer receives personalized attention and support throughout their buying journey. Whether you are looking for a new or used vehicle, or need assistance with financing or servicing your car, Don Valley North Toyota Scion has got you covered.

In addition to its extensive inventory of new and used vehicles, Don Valley North Toyota Scion also offers a comprehensive range of services designed to keep your car running smoothly. From routine maintenance like oil changes and tire rotations to more complex repairs like engine overhauls and transmission replacements, the company's skilled technicians have the expertise needed to get your vehicle back on the road quickly.

At Don Valley North Toyota Scion, we understand that buying a car can be an overwhelming experience. That's why we strive to make it as easy as possible for our customers by providing them with all the information they need upfront. Our website features detailed descriptions of each vehicle in our inventory along with photos so you can get an idea of what you're looking at before even stepping foot on our lot.

We also offer online tools like our payment calculator which allows you to estimate your monthly payments based on factors like down payment amount, interest rate, and loan term length. This way you can get an idea of what kind of budget you'll need before even coming into our dealership.

Another feature that sets us apart from other dealerships is our commitment to sustainability. We believe in doing our part for the environment by offering hybrid vehicles like the Prius which use less fuel than traditional gas-powered cars while still delivering excellent performance.

Overall, if you're looking for a reliable dealership that puts customer satisfaction first then look no further than Don Valley North Toyota Scion! With its extensive inventory of new and used vehicles along with top-notch service offerings designed specifically for your needs - there really isn't anything else quite like it out there!

Don Valley North Toyota Scion

Don Valley North Toyota Scion

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