Don Valley North Toyota Scion Review

I would like to say special thanks to Jeanete Maalouf for the great sales service from Don Valley North TOYOTA. From the moment walking through the doors Jeanete was friendly and welcoming. It was a great experience. It was my first car and it makes sense that I was very stressed. Jeanete from the start and all the way through to handing me the keys was stellar in her professionalism and courtesy. She is punctual and straight to the point. Our negotiation took about 4 hours and her patience was really appreciated.
I strongly recommend all my friends to visit this dealership and meet with Jeanete and enjoy their purchase. She is really professional.
It is very important to find a sales representative that helps you through the process and give you peace of mind when times are stressful.
I would also like to say a thank you to your entire staff as well and special thanks again to Jeanete Maalouf.

Masih

Going above and beyond is the service i received from Arman Mazaheri Tehrani when i got my 2019 Toyota Carolla 1 yr ago. He put every effort into making sure i walked away extremely satisfied. Thanks again Arman.
S. Blake

Buying the first vehicle can be a stressful experience! But thanks to Sam Francella and Don Valley North Toyota, it was a quite a pleasurable experience, I must say!
Sam was very friendly and reassuring which helped to keep my stress levels down! I really appreciate his honesty and frank opinions. He knew my needs and addressed it with regular follow up.
It is good begining to a new relationship!
Sam be ready to trade-in my vehicle!

Great dealership!!!! Paul Tetreault provided exceptional customer service. His friendly and knowledgeable approach is always welcome. Nothing is better than feeling like you are #1 and that is exactly what Paul does! Thank you!!!

The dealership as a store is quite amazing. A young gentleman even asked if I needed help as I was walking around even though he wasn't a sales person which was quite nice. However, the impression that I get over the phone with the sales woman wasn't that great if I'm completely honest. I hope that they would spend more time answering my questions instead of just rushing me off the phone not to mention how unfriendly the lady sounded. It's a shame really.

I bought a used certified Toyota Prius V from there, also recommend a friend bought the same type. We both very satisfied with the car, after all, Don Vally North is trustable big dealer. For the service, the sales rep Lina Ai can put herself into customers' shoes, very professional, easy going, and funny :-)

Anand, you are a wonderful and hard working employee and you gave amazing deals on cars brother

My husband and I just bought a 2020 Toyota Camry TRD with Simon! We are very pleased with the efficient and professional service we received that day. Simon made us feel like valued customers and did not hurry us along to make a sale. He was very diligent in going over every detail with us. We appreciate his genuine and light-hearted personality. Shortly after driving the car off the lot, we noticed a slight cosmetic damage on the side of the vehicle. We approached the dealership right away and they were quick and eager to get it fixed immediately--what exceptional customer service!!! Thank you DVN Toyota and keep up the great work.

A grea services has been provided by Behzad Shomalzadeh with knowledgeable and professional skils.

Great customer service. In and out in 5 minutes with the signed paperwork for my brand new all-black 2021 Toyota Corolla.

Do not go here for regular maintenance services. They replaced break fluid on my rav4 with 19,000km mileage and charged $190 extra for total of $455. Toyota guide line requires break fluid replacement every 64,000km.

Christine Lee was absolutely amazing! It was my first time purchasing a car and she couldn't have made the process any more smooth. I was very nervous as I did not know much about buying cars, and on top of that I still needed to buy insurance. Christine went above and beyond; finding me a car in my budget and contacting different insurance companies to find me the one with the best quote last minute. Christine was very easy to get a hold of and communicate with and handled everything professionally especially when I was short on time. She ensured that I was satisfied before leaving the dealership. I would definitely recommend Christine to anyone if they were looking to buy a car as she is one of best representatives at Don Valley North Toyota.

In my
-- first visit/sitting,
-- I was presented deal(one tradeIn, two purchases), which I was not fully satisfied with,
-- in "discussion" ONLY Phase,

I WAS TRAP/CHARGED 500CAD (informing/considering, its just a CC authorize/hold ONLY),

ITS 11TH DAY NOW STILL LINGERING TO GET THE REFUND BACK...

DONOT PRESENT YOUR CC to them untill ALL FINALLY DONE, JUST IMAGINE YOU ARE CHARGED "FOR NOTHING!!!!", AND YOU ARE CALLING/SMS/EMAILING THEM TO GET YOUR AMOUNT BACK...AGAIN...WHICH WAS CHARGED FOR NOTHING!!!

even contacted CC'ed GM/MANAGER, CHARLES-G and Willian-C, with no success yet...

Big professional dealer, friendly stuff and good service.

I have to thank Fiona Leung for her excellent customer service:
"Thanks again for the excellent customer service from start to finish! I really appreciate you and how wonderful you are to work with.
You made my new vehicle leasing process for the new 2019 Prius and lease transfer process (my 2016 Prius) painless and enjoyable! I appreciated your patience and understanding with the transfer process and for accompanying me on the 'test drive' to the lease assignee. Your knowledge of the vehicle and information provided to the transferee was also very helpful.

I hope to work with you again in the future and will recommend you highly to anyone interested in shopping for a Toyota vehicle."

I wish everyone would be so professional, caring and helpful through the sales purchase/leasing/assignment process! Fiona is a good 'listener'! She understands what the needs and concerns are and keeps her focus on her customer. Jason Chen and Fiona are a fantastic team! Friona will succeed at whatever she applies herself to.

I strongly recommend that Toyota have Fiona Leung implement its sale representative training program!!!

Thanks Alvin Shi very much for your help in closing the deal on Corolla hybrid. Appreciate your good service!

I came in with my old car to trade in and behzad gave me a great deal with a new 2019. Very helpful and very professional. He did everything I asked and more. Couldn't ask for a better salesman!

Buyer beware. Sweet talked on the phone and then scammed on the spot.

MARYAM EBRAHIMPANAH ,I want to say thank you for all your support . She was so patient and understanding.
She was very prompt and followed through with everything.At times when I thought I would not find my new car for reasonable price, MARYAM would always say I am going to find your dream CAR and she did! Not only was the experience amazing but I could honestly say I have gained a true friendship.
MARYAM EBRAHIMPANAH, on behalf of myself and my Mom, i want to say THANK YOU for everything you have done for us.
I would recommend MARYAM as your SALES PERSON ON DON VALLY NORTH TOYOTA!

Great place to visit , friendly and deal with them .
Thanks Usman sultoni.

Terrible service, purchased a Camry Hybrid and during the first year the battery died and they refused to replace it. The car was under warranty when this happened.

One of your sales people still calls me and I appreciate if they dont .

##Thumbs-Up##
I just completed my 3rd car purchase with DVNT, they listened and made the process easy, quick and painless. Working with Claudy Woo was an absolute pleasure. She is extremely patient and I never felt pressured to make a decision. Very professional and knowledgeable, she went above and beyond to make everything go smoothly.

Leased a Yaris from this dealership in 2010, bring my car back on March 11, 2014 to renew my lease for a brand new Prius C.
after negotiation we agree on a lease price and the Sales asks me for a deposit, I gave him $500 cash and ask what if my credit application is declined? he said the money will be refund. I then went upstairs to see the financing manager and get paperwork done. about 3-4 days later the Sales called me and tell me the credit application is declined. I said "Alright, then give me my deposit back" He said since I paid in cash, they will need to cut me a cheque and put in mail, he will process the request and I should get a cheque in 2 weeks. No problem. I waited two weeks, nothing in mail.

I called him after 2 weeks told him I have not yet receive any cheque, he said I should wait a bit longer and he will once again talk to the financing manager and request again.

Two weeks after, still nothing, I called again, he told me to call the financing manager directly, So I did, left a voice mail, no reply.
Another week past, I call their reception and their reception said that financing manager is on vacation and won't be back till May 6, so I ask to talk to somebody else during his absence, they transfer me to another financing manager and I explain the situation. He said he will email accounting department to trace the refund cheque. I also called the sales again and left voice mail, No reply ever since.
call back a few days later, no answer. Sent an email to the sales person and financing manager, No reply.

Finally I called and ask to speak with their accounting department, left a message, then someone from accounting dept called back an hour later, apologize to me, people in their dept have been taking vacation, and said will put in a rush cheque request on the same day and will call me as soon as the cheque is signed by their manager (so after 7 weeks of calling and waiting nothing has been done till I call??)

Another week passed, call their accounting department for a follow up and how long does it take for a manager to put a signature on a cheque? talked to their accounting dept, the girl at accounting dept over the phone took my name, phone # and deal and I ask them to call me back, no one calls back.
Today (May 14), I call them again, tell the accounting dept the same story over again, and she said the account payable is having a day off. left my name and phone # again. still no answer and no reply.

Sick and tired of this wait game and same excuse of "vacation and day off" . went online and get a phone # of OMVIC and file a official compliant.

Ironically, this dealership has declined my credit application on March 11, but Toyota financing sent me a Pre-Approved letter on April 25 for a car.

Minute me and my wife stepped in to Don Valley North Toyota showroom we were welcome with utmost professionalism and warmth. We felt that we have come to the right place. We were walked to the car of our choice and explained all the features and benefits of the model of Corolla we were looking for.
Your product advisor demonstrated excellent customer service. She had passion and patience and answered all our questions with her exemplary product knowledge.

Had a great customer experience with Don Valley North Toyota. Ms. Cailin is very helpful, professional and efficient, give us a very good deal and answered all our questions.
we really appreciate the great work that Ms. Cailin, Mr. Ethan Ye and Mr.Jayden Park done for us.
I would definitely recommend talking with Ms. Cailin, Mr. Ye and Mr. Park

This past weekend we went to DVN Toyota to inquire about purchasing our first family car. We were helped by Trisha Lee. She was very knowledgeable when it came to any questions that we had regarding the cars that we had in mind (2017 Rav4 and 2017 Highlander) not only did she makes us comfortable with our transaction, but she took us on a test drive that both my spouse and I were able to partake in, and was able to explain all features and all functionality of the car that we decided to purchase. Overall great experience and lovely staff to deal with! Highly recommend TRISHA LEE for all questions and sales! Thank you Trisha for the amazing experience for first time buyers!!

It was one of my best car buying experience ever, be it researching car online at Don valley north Toyota website to coordinating my appointment at dealership followed by a call and meeting Mr awesome Shuja Rizvi. I don t recall your website sales lead s name but everyone involved through the sales process including Mr Jason were simply amazing, pls extend my thanks to the team.

Actually I just landed to view the car with no intention to finalise same day as I had 6 other down selected options to review through the week however buying experience was so smooth, car was so good, price was so competitive and flexibility was so compelling that I thought I will be wasting my time looking at other options and ended up booking my car same day and getting delivery the very next. Even post sales experience and follow up on your commitment was really a wow. It was a great learning experience for me to see how your team differentiates in delivering the experience to customers - online, viewing, booking, finalizing and then post sales.

Experiencing such an experience is really motivating. Keep up the good work and looking forward to buying more Toyota s in future and recommending the dealership to my friends and family.

Always a Toyota s die hard fan and now a big fan of your dealership too. Here are some pics of my car, I have been on wheels since the day I bought it. Thank you everyone.

I bought it my new car Sienna from Don Valley Toyota 10 days ago.
I am willing to recommend Mr. Alan and the dealership for someone who wants to buy new car.
I was so impressed because Alan is friendly and professional.
Now I realized why Don Valley North Toyota is number one dealership in Canada.
Thank you Alan and Don Valley North Toyota!!

You would be insane to go anywhere else. I walked in and spoke with a gentleman that did not seem like a sales person but rather a friend. Anand Vyas did not push any high pressure tactics, was knowledgeable and respectful. When ever we spoke he knew my children's names right off the bat because he genuinely cared.

As the time came to purchase a car, Sam Francella was more then fair in pricing. He was extremely friendly and genuinely interested in my experience. After dealing with both of these gentleman I was in tears. Tears because things had been rough lately and them making this a friendly and uncomplicated experience meant the world to me.

My amazing experience continued with Anthony Silva who took care of my financials. Again someone who was informed but not pushy and a real heartfelt interaction.

Jason Coghlan, it was a pleasure to met you and thank you for assembling such a great crew.

Amazing customer service, the salesman, Pouria was very respectful and worked in my best interest

They spilled something in my car during service and wouldn't own up to it. This place is a total joke, don't waste your time and go some place else.

I was dealing with Fiona Leung at DVN Toyota and she was absolutely terrific. She took her time to make sure I understood all the information and went through the vehicle with me thoroughly. Especially pointing out the features in the new model that did not exist in my old one.

It was a great experience working with Peter Wan at Don Valley when we purchased our Toyota. He was knowledgeable in the cars and what suited our needs! I would definitely go back and find him again.

Thx Alvin Shi for his help with a new car order. Excellent communications. Friendly and not pushy. The experience is way better than Tesla s. Two thumbs up!

Terrible I recommend that everyone DO NOT GO THERE to get your new car at Don Valley Toyota Today we wanna trade my old Toyota and reget the new car four months before we went there and the one salesperson talked to us to wait until your closed kilometers he told us only need to trade around 2800 dollars to paid off the car. But today the other salesperson talked about that we need to pay 7000 dollars and also talked to us this is the new LUNAR chinese year promotion for the coming back customer the price is higher than if you go outside to choose the car company. But the ridiculous was when they bargained the sales manger for 6000 dollars to trade my old car they said the manager now need to 6600 plus tax to trade it. On that moment are you guys serious about that I remember that sales manager was called Steven and also why you give us 7000 dollars to trade the car you dont need to calculate in your computer it is only calculate that by your mouth Is this your serious attitude for your old customer Again Do Not recommend every new or old customer go back at Don Valley Toyota

Just picked up my 2016 Toyota Yaris and the experience with the dealership was great; especially when compared to Scarborough Toyota for example. I dealt with a gentleman named Shuja who was very patient and helpful. Highly recommended! Also, thank you to Jayden for helping me out with my financing. Unfortunately I forgot the name of the sales manager but shout out to you too! If things continue to go well in the future, I will be sure to make this dealership my first stop when looking for a new vehicle in a few years.

Very dissatisfied with the service here!!! I wish I could give 0 stars!! The Filipino used car sales manager Mark, Matt or whatever his name is can never be reached!! Never picks up/returns calls! Terribly unreliable! Is he trying to avoid customers or what?! I have a complaint so I guess he s trying to avoid me?? He gives this dealership a bad name and a bad taste! Waste of time! Will never do maintenance/repair there! Will avoid this place at all costs!

Brought our car into service here. Done in a timely matter, very professional.

The worst dealer ever, is better than them. Take me to a test drive without plate and any doc! That cause me get 3 tickets and their manager was such a bastered that told me i sould check the plate and docs by myself before the test driving. Even that plice officer told me dont buy any thing from this dealer. I definitly will sue them!

I want to thank DVNT dealership for its amazing customer service. I specially want to thank Mohammad, he advised me very friendly and provide me with all the information which i was looking for.

Our experience purchasing a used vehicle from Don Valley North Toyota (DVNT) was excellent. I worked with Pejman Akbari and Steven Truong through the whole purchase process.

Always take time to check the vehicle you want thoroughly. Pejman is very patient Product Advisor and he went above and beyond to make everything go smoothly. Steven is very knowledgeable Assist. Manager who make sure the vehicle is safe to use and fit for purpose.

Ever since we signed our VPA contract, you have provided excellent customer service with in-depth product knowledge about the vehicle.
We are impressed with your prompt response and are quick to resolve any issues that arise during the pre and post-sales support.

We want you to know how much we appreciate your honesty & integrity. You guys really gave us the experience of having a great deal of buying a great Toyota vehicle at Don Valley North Toyota (DVNT).

We would like to give special mention to Mr. Logan for his technical expertise and a good rapport with customer. Jason C. for your warm accommodation and introducing us to Pejman & Steven.

Highly recommend DVNT for your next vehicle!

Sincerely,

Kirby L.
CustID#258398

If you have a chance to talk to Billy Tse you'll know why I give this dealership 5 stars, great staff and great communication. They will do everything above and beyond to help you

Thanks to Charles, Sam and the whole team for a hassle free, easy and very accomodating experience. Loving my new 4Runner. Great job all will definitely recommend you to friends and family!
Mark Dales

Claudy Woo was very professional and she was patient in dealing with us. I would totally recommend her and Don Valley Toyota.

Great experience as their have so many types of vehicle under on roof. I felt like being in a one stop station for buying a car.

One of the worst car lease experience in my life...
To start with... same day I signed lease agreement I got an email satating
1- first year of paid maintenance !
I clamied it they said this doesnt apply on your Camry, I called the same dealer and talked to another sales person at the same dealer! He said yes it is available for camry! So they are lairs... two sales persons contradicted their words! I went to claim it they denied their ads I attatched my prove for reviewers knowledge.
2- sales manager was always picking up calls and replying to my calls and messages , once deal done they never replied and picked up calls... everytime I want to get in touch with them, I have to call receiption , then she transfers me so they can reply to me.. before the deal done, from first ring they reply!

3- last week I made my first service, all what they did exactly and in only 10 mins service, they filled up wipers fluid and charged me about 69$ . I beleive it is 100% useless service..
4- i poseted this review last week , they told me , email us and we will solve your issues, i showed sincere positive intention, I deleted my review and emailed them again! And as usual never replied my emails, never called me back...

5- i got my new car with only 5 months plate validity, and my friend got same car from mississauge dealer with two years plate validity!

6- one important advise and note for all buyers check different dealers before you buy or lease, get best quote and then match with the best offer.

7- last advise make sure to see pre delivery expenses since they increased alot if you ask for more discount... they give you discount from one side and add it to the pre delivery expenses from other side! Be careful.

Finally make sure to get multi quotes before you buy your car, make sure you have free maintenace since all dealers provide it...

Anand Vyas was thorough and thoughtful in helping me with the purchase of my 'new' used vehicle. He took care of every details and stayed late to ensure the pick up of the care went smoothly for me. I will be returning for my next car here

Overall a very wonderful experience with Don Valley. Kian, Steven and Anwar were extremely helpful, knowledgeable and attentive, hands down one of the best group of people. Their customer service s nothing less than exceptional .

The dealership is indeed one of the biggest in Canada with a massive showroom, however all of this details are minuscule next to sales person "Jalal". I've done deals and been part of business for many years. I've done educational and practical aspect of business and the person which you read about getting deals done, with amazing character, perspective, patience and going the extra mile to ensure its customer not only gets the best product but extraordinary service is Jalal. I would highly recommend visiting this dealership as they have great prices and will ensure that you get a great quality of product and service. Overall, I just want to say thank you to DVNT, Jalal and thank you for working hard to ensure me a low rate and second thank you standing by every word you would say you did and beyond that.

I worked with Maryam and she worked really hard to make me happy. I fully recommend this branch as they try to keep costumer happy.

Went in for servicing due to safety recall on passenger airbag - they were fast, professional and provided for free shuttle from and back to their dealership. They even gave a complimentary carwash. It was great.

I took my Toyota Camry 2007 for diagnostic of an apparent electrcial problem, the problem could not be
traced or identified although the mechanics spent quite some time on the car.
I was charged for the diagnostic exam although no diagosis could be made, I requested for refund but
it was refused, this is unbecoming of a reputed manufacturer and the so called "leading" dealers,
so please be ware of their unscrupulous practices.

Went me and my wife to check a new car, we stayed for nearly 10 minutes and no one acknowledged us. Then I approached a lady and I asked her if she can help us, she said she can t but she will get some one that can so she went and never came back, so we walked around still no one to help us and I saw her at the counter and there is at least 4 employees talking and laughing, as if there is no customers around.
Then we decided to leave.
Very Bad Customer Service!!

We had an excelent experienc with Uzzi. He was really helpful in every aspect. Thank you Uzzi!

Went to do a oil change, and they called you to sell your car
while you are waiting. Unacceptable customer service.

I had a great experience purchasing my vehicle. Phil was the salesman that helped me and I was very appreciative of him being kind, informative, and understanding. Highly recommend Phil for your next purchase!

Excellent customer service! Thank you Fiona Leung and Ching Lai for helping me with my car's service.

Tony Cao provided exceptional service for the purchase of my vehicle.

I just left Don Valley North in my new set of wheels (08 Prius.) I had the pleasure of dealing with Sam Francella and I must say that he made the whole experience easy and pain free. It was my first car and Sam was more than helpful with guiding me through the whole process and making sure everything was taken care of.

I would definitely recommend the dealership and Sam in particular to anyone looking to buy a car.

The customer service was bad. Knowledge of the staff was bad. They didn't know the difference in features between the 2019 and 2020 models (everyone in the dealership might not be the same, but the rep that spoke to me was like that) .I guess they have good business so they don't care about customer service.

the finance team at this branch are ridiculously incompetent.

This place has nice amenities while you wait for the servicing such as comfortable couches and complimentary hot water and coffee. Service is also good.

Service here for 10 years on my Sienna. Price is reasonable and the technicians really know your car well.

I'm changing my review from 1 star to 5 star thanks to STEVEN FARRA the new car sales manager and my sales man LOGEN ARTINDALE.
They took care of my complaint and fixed the issue quickly .
It shows me that even when a mistakes do happened they are giving an answer and support to provide a really good customer service.
So thank you Steven and Logan, you'll definitely get my POSITIVE word of mouth every where I'll go.
Cheers

So I just stepped into the dealership here for about 15 mins I walked around. There quite a few sales rep engaged with each other and they clearly saw me but there was not person who approached me to ask if I was looking for anything or a hello or even smile, yet I could see other walk in being assisted, so I left and won't be returning here.

Amazing experience overall! From the receptionist to the final sale, everything was a great experience. Everyone I met was friendly and I didn't feel the coldness/pressure that I've felt at other dealerships. I was able to establish a deal with Justin Ng and since I guess it was month end, I was actually able to get the car the same day! Unbelievable if you ask me! Totally unexpected. I didn't feel pressured at all when dealing with Justin so that was extremely pleasant. Great guy, great place. I would definitely refer anyone here and to Justin specifically!

I bought aToyota Corolla from Don Valley North Toyota. Arman Mazaheri was an amazing sales consultant. He was very knowledgeable, helpful and polite. He didn't push us in the buying process. It was a great buying experience, much better than any other car dealerships we had been to in Toronto... Thanks to Arman and thanks to Don Valley North Toyota.

My mother has been a long time customer of the company and has bought at least 2 cars in the company. We were very upset by the way we were treated by this certain person named Steven Truong, apparently he is the used car assistant manager. More

The worst customer service I've ever received.
I've been having a trouble connecting with them for last 3 months and nobody followed up on me. They will stop offering services after you signed a lease...

Buying our 2013 RAV 4 from George Zuo was a really pleasant and very positive experience. He is a very talented, perceptual, thoughtful and kind salesman. You should be proud to have him at your Dealership. / Bob G.

Loved our experience, especially working with Lina Ai. She was funny, helpful, and efficient. I would definitely recommend Don Valley North Toyota to my friends and family for future vehicle purchases.

I was at the "know your car night" event. It was very informative and I have learned some new things about my new Corolla. It was a great experience with good food.

HELPFUL & KNOWLEDGEABLE SALESPERSON/ Hameed Chennan
A pleasant experience at Don Valley North Toyota. Excellent customer service. He was knowledgeable, patient, helpful, and sincere in helping to make our car purchase easy and smooth. A fast and easy transaction. We bought Toyota Corolla 2015 and very happy with the deal.

Is the bad place of all Toyota store that I visited

Very friendly and Helpful staff specially Justin and Peter.

I am 100% satisfied the way Tin Tin Zhaou handle the business. That extends to DON VALLEY NORTH TOYOTA. They did extra steps to help their customers. From the price negotiation , signing of the lease agreement, release of the vehicle , up to the explanations needed for the new features of RAV 4 2020 model.

Love Don Valley North Toyota

From the parts department to the service area... everyone is polite and helpful. Especielly TinTin Zhao he is very nice and patient. I tried several cars and he gave me a lot of proffesional suggestions. If you want to buy Toyota car you can contact Tintin Zhao.

Great service! First time buyer, and my sales guy Bowen Tong made everything easy, and above all, made me feel comfortable. This experience exceeded my every expectation.

I have been dealing with sales and service department at DVNT since last 7 years now. I must say I am very satisfied with the quality of service provided by DVNT sales and service personnel. To be honest, I have such as great experience at DVNT, I even don t bother visiting other Toyota dealerships even though those dealerships are closer to my house. This week I had a meeting with one of their sales team members Mona to discuss my next purchase. To be honest, Mona is the best.

It was our first experience with a Toyota dealership and what a positive experience it was. Sam Francella was amazing! He is a great salesman with a lot of knowledge. He is very personable, helpful, patient and kind. He even made our eight year old daughter feel special. Because of Sam's demeanor, our overall experience was over the top. Thanks for everything. This is the beginning of a great relationship.
Terry & Caterina Dowdle

2 other dealerships told me its gonna take 1 hour and 130$+tax to calibrate sensors. 130$+tax!!!!!!!!!!!!!!(those who know a thing or two about cars, knows it takes 20 min). These guys were done in 35 min and I paid only 70$ together with NEW windshield WIPERS!!! Mark is an awesome adviser, thank you again. And thanks a lot guys for being honest.

This review is long over due but definitely needs to be recognized. The service and attention to detail from the people at DVNT is impeccable. We had an issue with our car back in Jan (right before we had to leave for a business trip) and I called up the service Dept at DVNT and Marlon Lopez (guest services manager) did not hesitate to get our car in there asap and fixed the issue the same day! I am beyond pleased with the level of service and the level of commitment to guest satisfaction, I would recommend Don Valley North Toyota to everyone!

2017 Aug, I came here with a friend to look for a SUV, although he did not purchase, the sales rep was polite and professional, gave me a very good impression.
On 10Jan2018, I came and ready-to-buy a Sienna, but the sales rep was awful. Her attitude was bad, not polite at all, did not give any offer, and when we said I will go home and think, she didn't even say bye to us, what a rude service, wasted one hour of my life there. Will never consider Toyota in the future.
Finally, two days later I went to Kia and got a Sedona with excellent service.

Thanks to Mr. Mike Lin who provided the great customer services . We bought a 2021 RAV4 LE AWD and very satisfied with this new car. Mike is very knowledgeable and experienced salesman. I strongly recommend he to everyone who wants to buy the Toyota car.

Friendly staff, and Marcos Haitas was helpful and negotiable, would deal with him again whenever my car kicks the bucket.

Always great customer service. I bought my first car in Canada here and I have so far never had any complaints with them. Great people, great service and customer care. I will definitely recommend going there especially if its your first car purchase or if you are new here.

We have leased 3 cars and purchased 1 Seinna recently. Simon Lam was our salesman for all of them, he is very helpful and knowledgeable about the car. He is the person will take extra effort to save our money and same time makes our life easier. Highly recommend his service!!

It was an Amazing Customer service by Pejman Akbari and sales manager Mr. Greg as well as Finance officer. We just bought a Corrolla from this dealership. I am truly thank full to all these people. I strongly recommend this dealership.

Have been doing business with Don Valley Toyota for many years and have purchased many vehicles from them. it is always a pleasant experience and we are made to feel special. Most recently we had the pleasure of meeting and dealing with Armon Mazaheri-Tehrani, a most pleasant and professional sales associate. He is very knowledgeable, and was able to answer all of our questions. Of course he was interested in making a sale, but most importantly he was interested in selling us a car suited to our needs and making us happy customers.
i would most definitely recommend Don Valley Toyota, and would say that Don Valley should be proud to have Armon as part of their team