Ditzo Review

Good information and good price for my health insurance

Ridiculous! All communication with this company is via Facebook. No guarantee of privacy possible with this company. The concept of 'trust relationship' is not found at Ditzo. Next year to another insurer. One that is nice and old-fashioned and I can trust.

Avoid this insurer! Up to three times incorrectly provided information immediately damages me financially and in terms of health as a customer. Factually incorrect information raises unnecessary thresholds for treatment and drives the customer unnecessary costs. Also lies about other companies that do not care contract would reimburse hospitals in the border region. I called three random insurers and all three! reimburse take care unlike Ditzo. Free choice ends at the border ... Continue impossible demands are made on bids in advance. In three years I, stupid of me! never declared anything. Now I need them and walk against inaccurate information and unnecessary delay of further treatment.

Received an invoice of 680 euros, for an intake interview of 50 minutes !! I have indicated that I want to stop during the intake interview, in the first 10 minutes !! Even before the intake had started !! The time was reserved for the intake of 50 minutes, says Richelle Waanders, so I stayed until the end of the intake interview and indicated again that I will stop !!

Questionnaire has not been completed and the intake interview would consist of 2 interviews. After the 2nd consultation the treatment would start, but the 2nd consultation never took place !!

Zorgloket answers me with, the claim is not incorrect. While I get a bill for a whole process !!! Are you wearing nothing at all, they don't even help you !!

Soon I will get another car. I will then - unfortunately for you - definitely work with another insurer, because although the monthly costs of the Ditzo insurance are certainly lower than with most other insurers, I find it highly unfortunate that I cannot just email or - better yet - you can have normal telephone contact with you. I have nothing at all with Facebook, Twitter, Apps or other inconvenience. Or am I old-fashioned?

Zeer slechte ervaring!
Ik raad het niet aan! onprofessioneel! Als je twee auto's bij het hebt verzekerd, erken ik je jaren zonder een ongeval op beide auto's niet !!! Hoe is dit mogelijk?! De verzekering wordt afgesloten op de eigenaar en NIET op de auto !!! Ik heb de andere verzekeringsmaatschappijen gebeld en het maakt niet uit hoeveel auto's je hebt !!! In plaats van gelukkig te zijn, hebben we 2 auto's voor u verzekerd !!! Ik verhoog mijn verzekering met 50% !!! Omdat dat is wat Ditzo wilt !!! Ik wil de wet waarin je zoiets schrijft! Raar bedrijf!!

Ik heb mijn eerste auto verkocht. Ik heb de autoverzekering afgesloten. Nadat ik had gevraagd om de herberekening van de autoverzekering omdat je me vertelde dat het 25 euro per maand moest zijn, realiseerde ik me dat het niet kan omdat het 25 euro was omdat ik 10% korting had voor de tweede auto. Je hebt me opnieuw berekend op 35 euro per maand !!!! Waarom? het moest 29 euro per maand zijn zonder 10% korting. Op je website kost het 29 euro maar je deed het voor 35 euro !!!! Ik heb je gebeld nadat ik met 3 mensen had gesproken en ik heb meer dan een uur gewacht op je antwoord: sorry maar we kunnen niets doen. . Hoe kan je dat niet ?? Je wilt niet !!! Ik wilde mijn autoverzekering opzeggen, je wilt hem niet voor mij afsluiten !!! Waarom? want het contract is voor een jaar, correct maar voor het bedrag van 25 euro, niet voor 35 euro, dus je hebt misbruik gemaakt !!! U zei me deze verzekering af te sluiten en een nieuwe te openen voor 29 euro, waarom moet ik deze afsluiten? zodat ik mijn verzekering met jullie nog 2 maanden kan verlengen !!! U bent een bedrijf dat misbruik maakt in plaats van misbruik !!! Hij neemt contact op met een advocaat. Ik zal alle gesprekken met jullie openbaar maken, plus het bewijs dat ik heb !!! Ik heb meer dan 2 uur per dag met WhatsApp met je gepraat !!! om niets op te lossen. Als u een contract aangaat met een bedrijf voor bepaalde diensten tegen een prijs, KUNT U NIET WIJZIGEN HOE U DE OVEREENKOMST WILT !! Ik raad het niet aan !! Laat je niet misleiden door DITZO !!!

If everything goes well, there is of course nothing to worry about. The question is always what happens if you need service, you get very sick or your car breaks down. Well, not very much. Business can hardly be reached through a normal adult manner (any medium with more than 500 characters per message is avoided) and nothing is responded to. Deeply sad that these google reviews take the effort to respond to everything. But yes, this can read all the world ....

I would say, especially do not respond to this review, but today will handle an extra complaint properly.

It all seems smooth and accessible, but they outsource the damage handling to an external company. And that company is of course only there to reject claims or to talk down. So as long as you pay a premium, Ditzo is your best friend, but if you try to get compensation for damage, you are suddenly no longer a Ditzo customer but left to the sharks. Totally pointless to take out travel insurance with Ditzo.

Do not respond to messages while you have a question about switching. Because they do not respond, I now also abandon it. How will it go once you have closed something with them. If they don't respond already.

I have 3 different insurance policies with Ditzo and have indicated several times that I cannot log in to the Mijnditzo environment. After more than 7 months this has still not been resolved.

With a very crooked back .. the only treatment that would help is an MSK treatment (code 24611). Go to the specialist and get the first bill of 100 with instructions to send it to my insurer, Ditzo .. it is reimbursed under basic insurance.
BUT I get a reply from DITZO .. nice NOT with us.

I went to look on the internet to see how that worked out ... and yes, EVERYONE compensated for that, EXCEPT THIS.

Thanks Ditzo .. now definitely time to choose another insurer next year.

Years of satisfaction with it. As long as you have no damage, nothing is wrong. As soon as you report damage caused by the counterparty, they first help you, they say that the data shows that the damage can be recovered from the counterparty. I quote from the letter: the report shows that the damage is stories. After some time, the amount without the excess transferred to the repairer. If I then ask why the deductible has not been paid, I receive a response: we will not recover the damage from the counterparty. I ask why, in a letter first state so, they say that this is a general letter. Then they have to adjust their letters. In short, do not take out insurance here. And then I had in my head to insure the car of my girlfriend and my company car here.

Very poor insurer, trying to settle as quickly as possible. Do not join in the sea.

Travel insurance for over a year and very satisfied. Can easily change coverage and answer questions quickly.

Fast and professional service.
Everything is completed within 3 days.
Top service

Every time I send an app it takes more than 4 to 5 hours before I have an answer, and now I was told that it was very busy today, but there is no difference in waiting time for an answer and because a weak excuse to come up with is rude to a customer

Totally unreasonable and trying to get out of the claim in all ways
also arrogant and an empathic capacity that is far below standard.
Everything well and nice until there is damage.
So don't ....

Ditzo was recommended to me by a well-known comparison site. Price technically they would be good. If, on the other hand, you need something from Ditzo, you will soon find out that the service is very bad.

I have been working for 3 years to arrange a few things for a third person. Through the various contact channels you are constantly told that they are either "not familiar with the claim" or that it is being processed. Several people take up the case, which then leads nowhere.

They also have departments that do not communicate back. For example, one department wanted declared declarations to be scanned "again" because they were supposedly illegible. However, no one bothered to communicate this and so the matter was put to rest for several months. I have now been waiting 4 months for a case that would be "pending".

Both mail and digital letters and expense claims disappear to the point that I no longer dare to send original documents to Ditzo for fear that they "disappear".

Positive experiences for the time being, taking out insurance was easy, site and app were easy to navigate, no complaints after 6 days ;-).

Very happy to be switched to asr, customer-friendly interfaces and service, nice coverage. Only relatively many internet problems and technical failures, but I assume this is temporary.

I am surprised by some very bad reviews, my experiences with Ditzo are always very positive. I never actually have to call them because everything is always going very smoothly. And when I do need them, I always get the right information. Again I am very satisfied. Ditzo keep it up !!

Customer unfriendly and unaware of what is on their website

The insurance is already bad with the second explanation of their very bad
The questions on the net does not work
If you have a login code in an unstable manner, it will be lost
If you have damage yourself, you must be behind their rag
Do you have a light or heavy driving
Always call the police if you don't and you get nothing
This insurance works together with badger
These companies are very badly regulated and only want your money
The app is also a big deal
These people on the app do not understand anything
Do not understand and do not solve anything
The company is discriminating foreign
And has a bad attitude

I have my travel insurance and my health insurance with Ditzo. If you are handy with the computer, everything can be arranged within a few minutes, ideal! If I can't get it out, I send an app or ask if they want to call me back, that's always neat. Very satisfied so far!