It all seems smooth and accessible, but they outso...

It all seems smooth and accessible, but they outsource the damage handling to an external company. And that company is of course only there to reject claims or to talk down. So as long as you pay a premium, Ditzo is your best friend, but if you try to get compensation for damage, you are suddenly no longer a Ditzo customer but left to the sharks. Totally pointless to take out travel insurance with Ditzo.