Ditzo was recommended to me by a well-known compar...

Ditzo was recommended to me by a well-known comparison site. Price technically they would be good. If, on the other hand, you need something from Ditzo, you will soon find out that the service is very bad.

I have been working for 3 years to arrange a few things for a third person. Through the various contact channels you are constantly told that they are either "not familiar with the claim" or that it is being processed. Several people take up the case, which then leads nowhere.

They also have departments that do not communicate back. For example, one department wanted declared declarations to be scanned "again" because they were supposedly illegible. However, no one bothered to communicate this and so the matter was put to rest for several months. I have now been waiting 4 months for a case that would be "pending".

Both mail and digital letters and expense claims disappear to the point that I no longer dare to send original documents to Ditzo for fear that they "disappear".