Disney's Pop Century Resort Review

I took my family to Pop Century two years in a row to enjoy a nice 7 day vacation. I was planning on making Pop Century a family trip every year but after our recent trip, I can t see us ever going back! To begin with, staff is so miserable, we got treated like the only thing that mattered was the money in my pocket, I know that s what it comes down to but shouldn t you be treated nicely while spending your money? It was obvious that Management do not care about you having a nice stay as when we complained, they couldn t care a less! We experienced the rudest Disney bus driver, wow! How this guy had a job I ll never know!, ripped off for snack credits, an overall terrible experience at Pop Century Resort. We went to Universal Studios one day and that was the best we were treated during our whole vacation, I guess I will be looking into staying there next time.
So much for a Magical time! Avoid this place!

It's a Disney value resort, you get what you pay for. The food court pizza isn't that good, but everything else I've experienced there is fine. Very clean.

Rooms are no where near worth what you pay for. Like legit this is not worth what I paid. Rooms don t even have carpets, only thing that is really good is the bathroom. Other than that the too might as well be a motel 6. Also the bar Petals is not open during the day so not day drinking. What a bunch of regards

Great place. Value resort. Walls can seem a little thin. Other than that it was great!

The hotel is nice, the rooms are clean and the buses take you right to the Disney parks. The food at the cafeteria is great!

Best quick service restaurant of value resorts. Loads of fun pool activities, and great rooms and service. Always love our stay.

Pop Century is a very budget friendly hotel where you get all of the Disney amenities at a much lower price than some of the other Disney properties. But you do get what you pay for... The first con is transportation. There is absolutely nothing wrong with the busses, but it is about a 15 minute bus ride to the Magic Kingdom... And that's assuming you can get onto the bus right away. The rooms are TINY. I had to constantly remind myself that the goal is to spend as little time in the room as possible. But with two adults, two kids, and an infant, it was very difficult to function. The saving grace was that the beds are fairly high off of the ground, so we could put our suitcases underneath them to save space. Overall, I would not mind staying at this location again. But if I had the choice (and the money) I would stay at a closer resort...

Have stayed here multiple times without issue. Wouldn't hesitate to stay here again. Rooms are well priced and are up to Disney standards. Always a great time at Disney.

I was on the fence about staying on the premises but I am glad we did. It is very convenient to get around. The room is nice enough. There is no coffee maker and the mini fridge does not have a freezer section. Also, the comforters are very thin so I cant sleep in a cold room as Im accustomed to.

Clean, new and efficient way for three adults to stay for $158/night.

Very comfortable for a small family or group of friends. Always a good movie to watch on tv and a nice pool and food to go along with it. Food and gifts in the sizable gift shop aren't cheap, but it's Disney after all! Affordable with great service. I will be coming back here next time.

Parking was a little far. Food was expensive and not great. Service is slow. By the time we got the food and waited in line to pay and got to our seats the food was cold. Too expensive to eat cold food.

The room was small, there was no microwave, and the television had the worst channels. The beds were uncomfortable and after a long day of walking and waiting at the parks, it was not an ideal place of which to come back. It was very outdated and didn't really feel like I was at Disneyworld. The was literally only one Disney decoration in the room. If I ever return, I will not be staying at this resort. I kind of feel jipped out of the full Disney experience, everything else was wonderful. The cafeteria was terrible. I stayed in the 50s section and I feel like more could have been done with the aesthetic. If you do book pop century, make sure you get a renovated room and be very specific about for what you ask.

Laid back atmosphere. Comfortable beds. Not 5 star but clean. Friendly staff. Two swimming pools with lifeguard. Not very good food (tried scrambled eggs, watery sausage, mediocre homefries with unnecessary cheese). Would go again but not eat there!

Would have gave it a 4 but there are NO hot tubs by the pools. Disappointing for parents needing relief especially because beds are NOT comfortable. Clean & cute rooms otherwise.

Great option during uncertain times. Clean, friendly service and good location near the Skyliner to Hollywood Studios, and gateway to EPCOT

Smartly laid out room with Murphy bed for 2nd bed in room. Super clean with lots of storage. Friendly staff. Good dining choices & yummy desserts

I've stayed in all the All-Star resorts, Pop Century is much nicer than those. This is a spot for kids, if you don't have kids or don't like them then this isn't a spot for you. If you have kids, they'll love it! Nice restaurant with a variety of food to choose from. 3 pools. Free WiFi.

Fun place to stay. Room was very clean and the bathroom/shower was excellent. The pool areas were always tidy during the 5 days we were there. Oh and the food quality is quite good considering the tons of food they must go through. We had the dining plan so all meals at the resort is considered counter service (it s not served to you at your table).

I was there visiting a friend from out of town. The rooms are beautiful, the facilities are amazing and the staff fantastic.

The hotel is nice and clean. The bus transportation is the problem. Few and far between from all locations.

I love staying at Pop Century! To me, it has the perfect balance of amenities and savings. When we go to Disney, we use the resort for sleeping and relaxing. Between the three pools, the outdoor bar, and the atmosphere, this place is perfect for us!

This is our second visit to Pop Century. We were assigned one of the refurbished rooms and we are very happy with it. While the room itself hasn't changed size wise, the layout is much improved with plenty of storage for all of our stuff. The bed is very comfortable and there are plenty of soft pillows available. Our only complaint with this visit was with check in. We tried the early check-in online but it was not available when we arrived, which was 30 minutes after the regular check-in time. After we got our room, we had to hunt down our grocery order, which was waiting for us in a different room. Of course, Disney did a nice job straightening everything out, but after a long flight, waiting for our room and searching for our groceries was the last thing we wanted to do. It's a small thing and we are very happy with the new room. It's the best of the value resorts and I easily recommended it.

One of the best resorts on property. Keeps me coming back every year with friendly cast members, and an overall family environment.

If anyone is trying to find bargain deals for hotel rooms go to . made a reservation for a hotel room on there and these guys had the lowest rates any where!

What a wonderful place to stay! Everyone is so nice and friendly and even with this whole Covid 19 mess it was still a magical experience. Clean rooms, good food and great staff. Will definitely be back again!

Great! The room is nice and the resort is themed well.

Renovated rooms were very nice! Great layout and the food was actually very good.

Housekeeping was awful. Never replaced the coffee or shampoo. You can only call a central call center not the hotel itself. Hotel staff didn t seem to care at all about the continuous issues.

Value resort. All amenities are at the main building. Would prefer drink refills closer to rooms

Really cool resort, lots of interesting things to look at in the lobby and outside. Good service, and the buses to the parks are super convenient. The hotel rooms themselves are pretty plain, but it's what you expect from a lower end hotel in Disney.

Nice rooms, cool atmosphere, got a great deal (for a Disney World resort, anyway).

We've been to Pop Century twice, and have been happy with resort both times. While a "value" resort, it's still Disney prices but you're getting everything you need. Shuttles are regular (although stops at the park tend to be the last ones), the rooms are nice (we had a Murphy bed set up in ours), and service is very good. The food court - while busy much of the morning and evening - offers a decent selection, but if you're not happy you can cross over a bridge and use the Art of Animation food court. The pools are all decent sized, with the 80s/90s one being a little quieter. There's no fitness center here but there is a nice running trail that goes around the "lake" separating Pop Century and Art of Animation.

Overall if you're looking for the Disney Resort experience but don't want to completely kill your budget, Pop Century serves as a great base camp.

Adequate of you just need to sleep in between park visits. Housekeeping and service leaves much to be desired and is completely contrary to my expectations of Disney.

Great place to stay not too pricey very clean but usually pretty busy

We've been to Pop multiple times. Always a good experience. Service, pools, amenities are great, considering this is a value resort.

Room renovations were very nice, two queen beds instead of full beds is a big improvement. We were on the first floor and didn't hear our upstairs neighbors at all, which was a concern with the change to hard flooring. Bus lines were quite long in the mornings, though they were usually sending tons of busses. They did charge me for parking even though I didn't have a car, which I had to go to the front desk and contact billing to get removed from my bill.

My family stayed here for a week in December and we loved our stay. In fact, we were so happy that we already booked our rooms again for next December!
The rooms are on the smaller side and look very dated, but honestly we were only in the room to sleep and that's it. Why stay at a more expensive resort when you are spending the whole day at the parks?
The food was decent but nothing to write home about but we did buy the meal plan which was a life saver.
The staff were all amazing and made us feel special which is not usual for a hotel.
Overall, we enjoyed our stay and will be staying again soon.

Loved everything about it. Able to check in around noon, clean and updated rooms, great pool, fun activities, etc...

It was alright the pools and conssetions were cool but the room was bad

Maid service on cleaning your room is terrible. No clean sheets or new towels put out. Had to call for towels every night. Garbage not emptied.

Nice resort with a cool theme. We stayed in a newly renovated room. It was clean with nice features. The kids loved it.

Super clean, great service. Murphy bed very easy to open & close. Small room, only ok for 4 people. This is classic Disney experience with the theme a bit dated.

My family of 4 stayed at Disney's Pop Century Resort on August 7th to the 10th. Our check in process was very easy. I used the online check in ahead of time and my room was ready about 30 minutes before I got there. I went straight to my room and everything was clean and sanitized. My family and I had a park reservation for each day we were there. We went to the Everything Pop Shopping Store and my fiance wanted to purchase a loungefly back pack for me from behind the counter. The cast member that was behind that counter out right refused to sell him the bag and then proceeded to ignore him. The new house keeping services are not up to disney standards and I have seen better in low budget motels. They do not change your bedding at all during your stay and they didn't check to see if we needed more soap in our bathroom. They didn't give any towels and I had to call for them twice. I would expect that after being in theme parks for days on end that they would change the bedding so your not sleeping in the germs you bring in from the park. On check out day I went to the front desk with my 2 complaints and the cast member was disinterested and wrote me off with her body language. I love staying at Disney and I love pop century but the new procedures are a bit much and they need to rethink them.

We loved our stay here! Would definitely recommend this resort and we cannot wait to come back. Skyliner access is a huge perk.

It's a nice place. Good service, good food, nice place.

Every part of Disney is magical including Pop Century! The staff/cast members are great & do everything to make your stay as carefree as possible so that you can truly enjoy all there is to offer!

Rooms are small and food on grounds is sub par. But staff is great and there is tons for kids to do and easy Park access

Property is immaculate! They have rigorous Covid cleaning protocol and standards. The rooms are modern...but relatively small as US hotel rooms go for the price per night. A queen bed and a Murphy bed pull down. Overall, with location and close proximity to Disney Springs and WDW...it was reasonable because the complimentary shuttle helps to offset the cost of a rental car and daily resort parking. Good hotel for families.

Staff was super friendly. Our room was very nice and spacious. Tons of parking. And I believe they have at least two pools, Restaurants gift shop, game room. they also have buses that will take you back and forth to the parks and they run about every 20 minutes.

Good hotel with decent amenities. Probably going to be spending most of your time at the parks anyway so don't need to break the bank at the high end hotels. The food court is great, but can be busy at peak times. The grounds are kept up to Disney standards with three quality pools. The rooms are in the process of being renovated and the new rooms are very nice with queen size beds. This is a great place to stay on your Disney vacation.

A fun place to stay. I enjoyed the food and the pools. All the staff was friendly and helpful. My room was clean.

Fun family disney hotel. This hotel is a "value disney resort" and is connected to the skyliner, which is great.

Freshly renovated rooms!! Wood floors, queen beds, amazing shower. Very comfortable beds and pillows. Great tiles and paint. Huge TV on the wall. Amazing service as only Disney can provide. Gladly stay here again.

We have had a wonderful trip, everyone was very helpful making sure our first trip was the best ever.

It was alright. The walkways could be cleaner, but the rooms are clean and the staff are nice! Our front desk person was wonderful.

The online menu is a lie. You get no variety of any kind in the food court and are better off hitting a drive thru. Every night we had walk across to Art of Animation just to get something edible, because the food at pop is just reheated garbage. The bathrooms don't have tub just a shower. I'm so disappointed with this resort that I joined The Disney Vacation Club just so I never have to stay at this horrible resort again.

Employees are extremely accommodating. Looks like they are renovating many of the rooms. Keep up the great work Disney!

Nice rooms at a reasonable rate with all the disney thrills thrown in. The walls of the room are a bit thin, you can hear a lot from the other rooms. However, after a day at the park, you are tired enough to sleep well in the comfy bed!

We stayed in a recently renovated building and the room was nice (although we had to wait almost 2 hours after checking in to go to our room because they were still cleaning that area). I was excited to stay at a Disney property because of the ease getting to and from the parks. But since the hotel property is very large, we had to wait for the bus and weren't always able to get on the first one that came by (bus was the only way to get to the parks - no monorail from this location).

Everything was conveniently located. Checkout was easy. Room service was good. The rooms were nice and clean. Get a discount if you opt out of daily room service

We came to visit Disney World and we are staying at Pop Century. So far, we are having a marvelous time and a very confort room. We have a nice bed and a bath tub. Further more, the hotel is so beautiful and we have free bus every 20 minutes to go anywhere in disney.

Same as all of Disney's resorts, very clean with great service.

From the check in staff, the dining hall staff, gift shop staff and everyone else... it was exemplary customer service! We were in the 80s decade building and it was perfect in every way! We'll definitely be back!!!!

We were on a budget and needed a place to stay while at Disney. This place is the bottom of the barrel for Disney and is a total dive. RESORT should be removed from the title. Its a hotel with a pool. THATS IT! If you can afford to, either upgrade or stay off Disney Property.

Amazing! Fun icons great renovated rooms and yummy food :)

The hotel could use more signs, it was hard to find breakfast and the pools. a lot of walking. rooms were a little small but doable for 3 adults and 2 kids.

Nice resort. Good theming! You actually feel like you are staying at a Disney resort. Restaurant in property is good too!

When we arrived my husband and I were assigned to a room with two double beds. The cast members were friendly and helpful. They were able to move us into a king room no problem.

The rooms were relatively clean. My wife found a bag of moldy cucumbers in the fridge, but that was the only issue. Bed is comfortable, but the pillows are a little flat. Overall a good experience, a great way to stay at Disney on a budget.

This is definitely not a 3 star hotel at least in the experience or service you get.
Perhaps if you find a very very cheap deal and you don t have kids then maybe, but if you have children then stay out of this hotel.
I have been to a lot of Disney hotels and have never written a bad review on Disney before, but felt that this could help other people from booking without reading all reviews.
I am shocked now to see all this good reviews, but when I read the negative ones, I feel that they are very right. Here is a list of issues we had

- very very noisy, woke my kids up several times from partying, and twice by the maid service knocking on our door by mistake (unknown reason), and the sound of mowing grass (when you have an infant you wil want to sleep past 8 am), the walls are thin and you can hear anything going on around you

- the hotel is it suitable for families with an infant.
The door to the bathroom does not lock from
The outside and we spent all our time trying to have our wandering 1 year old away from the bathroom
In such a small room it is very difficult

- front desk was rude. I have asked for a birthday celebration package that never arrived
They instead came and knocked heavily on our door to give us a small card

- pools were cold - we were told they are are heated and I don t think they were

All in all - save your money and book somewhere else.

The 80s room we had was renovated and very nice. There was a little construction because of the new skylines but that didn't really take anything away from the resort.

It's a great value resort that has a moderate resort feeling with all the newly renovated rooms. Its a great resort for everyone, there are plenty of paths to walk, close to Art of Animation, and a short distance to some of the Disney Parks! They now serve DOLE Whip!!

We haven't spent much time in our room this week. It's a good place to sleep and shower, comfortable beds. The gasket on the refrigerator was broken, but we didn't bother to ask the front desk for a new one. Overall good experience, I would stay there again.

The staff have been wonderful and so helpful every day of our stay.

First time staying at this resort, and we were really pleased with it. Room was a bit smaller than we're used to, but it was managable with only 3 people. Would definitely stay here again.

Rooms were suitable for stay. Food inside the hotel have decent options to choose from. Service overall is great.

Overall this is not a Hilton quality which we are use too when we travel. Main bed was comfortable but room was rushed to be clean but the staff worked extra hard to make available a room since we arrived from a super early morning flight. Attention to detail is lacking as our room when we arrived the floors were not mopped. Bed was clean but the pull down bed was completely uncomfortable. TV was new and spacious and bathroom although tight had nice fixtures. Guest services failed to respond on several occasions to our requests.

This is one of the more affordable resorts at Disney (if you don't consider camping an option!) and it isn't jam-packed with amenities, but for the price I didn't care. The rooms were somewhat unspectacular, but with park hours having us leave at 7 am to get in line to open the park, and coming home between 11pm and 1am just to do it all again the next day, I would have felt silly paying out my ears for a premium resort. We were even able to opt out of mousekeeping and they gave us a Disney gift card in exchange. There was a little snafu with a package I had delivered from Amazon while we were there. I went to the front desk and they were unable to find it. The guy went overboard to try to find it, including checking the ENTIRE mailroom for it, and then launched an investigation into all of the runners and their carts to see if they could find it. They didn't, but he credited me the value of the package and a little extra to my room account, which I thought was fantastic customer service. Then, they found the package. The pools are great, the everything store has a lot of useful stuff and merchandise, the food court has lots of tasty options. I would definitely recommend this place to anyone wanting a Disney stay on property but is on a budget.

Nice place. Would have been 5 stars. However, they screwed up with our bags. We dropped off at 10AM to be delivered to room. Upon 9pm return they were not in room. Then after calling it took a good 30 minutes for them to arrive.
Disappointed in that. I expected more from Disney.

We were in building 7. The renovated rooms were excellent and modern look. I felt like I got a lot of value for the money. The complementary shuttle was available to provide travel to the parks. They were on time and frequent.

Great service, good quick food and amazing customer support!

The renovations they had 2 years ago enside the rooms are gorgeous. Comparing with a Disney movies romm the Pop is better. And the staffs are always amazing

Nina at Concierge Services was absolutely AWESOME and SO HELPFUL with every question we had!!! She was a joy to speak with and so easy to talk to! Thank you Nina for an AMAZING and easy experience while we stayed at Pop Century! You are the true definition of EXCELLENT CUSTOMER SERVICE!!!

Similar to the All Star Resorts this is a good value hotel. Great for kids as there is lots to see. There is a pool close by as well as a small play area. Like other Disney hotels there are scheduled activities for kids on different days and times. Must like kids to stay here! And large groups of people!

It's spread out, but not too much and it does not have to share a bus stop with any of the other resorts. 3 pools and not to crazy. It really does feel like home.

Renovated rooms were very nice! Great layout and the food was actually very good.

Clean and great decor, lots of storage but 4 stars because it is a small room. The murphy bed is so easy to put up and down. Hotel is very active. Would stay here again!

First stay at Pop Century after two previous stays at sister resort Art of Animation. Love them both equally. Plenty of things to explore and sights to see on the resort grounds. Lots of pools and amenities, especially for the kids. The food here is just as good as most other quick service options. We stayed in the seventies fairly close to the main building. Rooms were clean, well maintained each day, and service was always friendly and helpful. The noise levels were a little high but nothing unexpected and it didn't bother us at all. It is Disney and everyone is here to enjoy themselves! We would definitely stay again.

Good place to stay on property if you are on a budget. Theming is fun, but this is definitely somewhere to stay if you're the type who wants to spend every minute in the parks rather than at the pool.

Not a big fan of this end of the resort. We were there with family that didn't want to spend a lot on the hotel accommodations, so we settled on the bargain hotel...big mistake.

Not only did the porter's lose baggage, but one of the rooms was occupied by a guest that just decided to not leave Disney. So, there was a mixup and they didn't get a room until about 8:00 at night. We had gotten there around 2.

The debacle continued as we put our 2 year old down to bed and were in the ajoining room when a porter entered the room our daughter was sleeping in (we had a "do not disturb" sign on the door), dropped the luggage, turned on the lights, and started leaving.

I had seen the start of this on the baby monitor and was heading towards the room via the hallway when I intercepted the porter in the hall coming out of the room.

How would you feel if a complete stranger entered a room your daughter was sleeping in when a "do not disturb" sign was on the door? I wasn't totally sure who this guy was and grabbed him up asking who he was and what business he had in my room. We sorted it out and it turns out he put the luggage in the wrong room all together...wrong floor even. The main concern was this was after our family members with the wrong assigned room had entered that room where the couple decided to stay at Disney.

The hotel tried to be accommodating but didn't really do anything other than send our daughter a stuffed Moana doll as a sorry for the issue.

I guess that it all comes back to when I was 10, my family stayed at the Grand Floridian and it was nothing short of amazing. Comparing the two hotels is pretty rough because there really isn't a comparison.

When our daughter is a bit older we will probably be coming back to Disney...just not this resort.