Delta Hotel, Winnipeg Manitoba

Delta Hotel, Winnipeg Manitoba Review

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4.3
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M
3 years ago

I have had several reasonable experiences at the D...

I have had several reasonable experiences at the Delta Winnipeg, however, my bridesmaids booked two adjoining rooms for my bachelorette party in December 2017 and had a very poor experience. The main reason we booked the Delta is because I have a pain condition and we wanted to make use of the whirlpool. When we arrived, it was taped off and closed for repair. When we advised the staff of this being the reason we booked the hotel, we were only compensated by having the room upgrade cost covered (which in the grand scheme of things was just our parking cost covered). The room was next to the pool (so that we could easily access the whirlpool) and instead, we were woken up at 8:00 am with kids screaming in the pool. The parking lot did not have any accessible spots left, and there were barely any in the first place. Two of the guests, including me (the bride) have disabilities and walking is difficult. I think it would be wise to notify guests if a main amenity is under repair, especially guests in poolside rooms! And guests should be compensated fairly if that amenity was the reason they went in the first place. I will hesitate to book in the future.

B
3 years ago

Place was clean, and conveniently located.

Place was clean, and conveniently located.

Check in was excellent, but customer service disappeared after that.

Bartender at the hotel restaurant was excellent; almost old timey in his banter. Did not try the food (the menu didn't impress, or even offer an option that I might try).

P
3 years ago

Had a conference there. Friendly and helpful staff...

Had a conference there. Friendly and helpful staff. Clean professional facility. Presents really well. My only issue was with parking. Pay machine was broken the first day and the following days the door was closed so I had to park at RBC convention center.

A
3 years ago

Pretty pricey but definitely worth it! It was so a...

Pretty pricey but definitely worth it! It was so awesome to be able to go so many places without having to go outside in the cold! We went to Winnipeg for comic con and it was super convenient to just walk across the skywalk to attend. I also love that there's a coffee shop, restaurant AND pub on site. Staff was friendly and helpful, room was immaculately clean, and overall we had an excellent experience!

N
3 years ago

N / A

S
3 years ago

Service was excellent and the rooms were nice (jus...

Service was excellent and the rooms were nice (just what you would expect from a chain as well known as Delta). Also has a nice location, especially because of the skywalk network it is connected to.

P
3 years ago

Stayed in a King suite with my partner. Check in g...

Stayed in a King suite with my partner. Check in girl Kira, was friendly and helpful even suggested places for dinner. Parking was in addition to your nightly rate for $18. Room was clean and adequate, we had the north facing side which I More

T
3 years ago

Parking was advertised as free but you need to pay...

Parking was advertised as free but you need to pay for on sight parking ($18) other than that hotel was great. The outdoor pool was nice. The room was clean. The bed was very comfortable. Staff was friendly and helpful.

B
3 years ago

Second year staying at the Delta for Ai-Kon, alway...

Second year staying at the Delta for Ai-Kon, always happy with the service. Disappointed that the skywalk was closed again this year but the Delta is right beside the convention center anyways so it's not a big deal.

M
3 years ago

This hotel has many of the same amenities as other...

This hotel has many of the same amenities as other hotels. The rooms are of a good size, the bed is relatively comfortable, the balcony with opening windows is nice, but the swimming pool with a floating inner liner is strange. What distinguishes one from another, and why I gave him five stars, is the service and the people who work here. To be honest, the service was awesome. No matter where I saw the employee, they all want to help. They are all very friendly. They did their best for me, and for that I will definitely stay here again. A special hello to the security staff, Harry, who was fantastic.

C
3 years ago

My experience with this place is extremely poor. ...

My experience with this place is extremely poor. I have been on the line waiting to change a reservation for 30 minutes. This is absolutely unacceptable for a person who is a busness traveller and time is important. This hotel needs to improve their customer service.

B
3 years ago

Premium price but rooms not premium.

Premium price but rooms not premium.

Gym has tons of steppers, treadmills, cycles, and a variety of dumb-bells, dedicated machines, universals. Unlike a real gym, there are no free weights (other than dumb-bells) nor duplicates of the universals and dedicated machines so if you hit it at a busy time you will wait. But the universals and dedicated machines are all old. Padding on leg extension machine is so worn out as to make the metal painful. Fly machine has idiotic design where it is more difficult to get into position and exit than to do your reps (only an issue if you push yourself with high weight).

Rooms have modern ipod-docking clock/radios, fancy desk, and some artsy lamps/paintings, but these items look ridiculous in the room that otherwise has worn out furnishings. The glass shower-doors are fine, but rooms with shower curtains cause a flood. Bathrooms terrible compared to the nearby Holiday Inn. Poor air circulation, terrible drainage in tubs and sinks, ok water pressure, towels not fluffy. No fridge or microwave in rooms. Ridiculous that they charge a premium price when they have cut all the corners.

Poor sound insulation. You hear everything going on on your floor, and the clubs and construction going on in the neighborhood.

I had to work some third shifts. When I stayed on a "Club" floor they came around every day to offer me water and a chocolate. They could leave these things in your room when they do house-keeping but they want you to know they are treating you special. I didn't want to use the do-not-disturb sign because I know the room needs to be serviced and would get up for that. I finally told them to stop badgering me. The only difference on zvlub floor is you have to use your key card to exit elevator, they badger you with water and chocolates, and you get glass shower door. Room still worn out and sound installation still sucks.

C
3 years ago

Stayed at the Delta Hotel the other night travelin...

Stayed at the Delta Hotel the other night traveling work. I was very happy that I did because their customer service was top notch. I will definitely stay here every time in in town. Very happy overall and I definitely recommend staying here.

D
3 years ago

Exactly what u would expect from a Delta. Nice loc...

Exactly what u would expect from a Delta. Nice location in the core of the city. Very friendly staff and clean rooms. Personally I loved the shower which was nice and hot. The gift shop was closed when I was looking for snacks and the hotel staff opened it just for me. Outstanding.

T
3 years ago

I just used the parkade and ate at the Elephant an...

I just used the parkade and ate at the Elephant and Castle. It is centrally located. Perfect for concerts and hockey games! Neat and friendly!! Restaurant is delicious!! Bread pudding to die for!!!

R
3 years ago

The location that was picked for the event was ver...

The location that was picked for the event was very small for the amount of people that showed up. Can't blame delta on that one though, more of a fault of the event organizers. That being said though, the staff were organized and professional during my time there.

Delta Hotel, Winnipeg Manitoba

Delta Hotel, Winnipeg Manitoba

4.3