Delmar Bootery Reviews

Old fasion cobbler and leather repair services. A quality over quantity type business.

They were wonderful and professional and knowledgeable

I dropped off a pair of fossil sandals size 8, and for two months have been going in to find my beloved sandals and they just have no idea where they are...um, they donated them ? Unbelievably negligent...very upset!!!

I have had nothing but excellent service at this business. The people I have dealt with, combined with the level of service I've received, adds up to the five star rating I have applied to this review. Often my needs are more of an urgent nature as I must wear custom built orthopedic foot wear as a result of a serious motorcycle accident many years ago. More then once, Delmar Bootery has gone out of their way to accommodate me with nearly instant....while I wait service, that has made it possible for me to literally remain on my feet and continue to be able to ambulate on my own. I feel their people and service are top notch. Easy to find and plenty of parking right in front of the store. I highly Recommend this business to anyone who has any leather or footwear needs.

Just dropped off a pair of shoes and a purse for repair, they always do a great job!

Best shoe and leather repair in the capital district. Amazing staff, present company included.

This place is the place to go for leather problems. I have a pair of western stye boots that didn't fit. They stretched them and made them fit. I'm telling you the service was both friendly and great. By the way the boots were purchased at Red Wing which was the worse place ever. The Bootery took great care of me.

When I dropped off my boots and purse I was skeptical that the quarter of an inch they could take off my heel would make any difference but they assured me it would. I am very happy with how both items turned out and the customer service was good to! I will definitely be back!

They always do such a nice job with my shoes. My boots look brand new and they didn't cost me an arm and a leg to repair.

I travel from Saratoga Springs..Always a great experience.
Patricia

Not sure what type or how much polish is used on shoes, but it appears it pretty cheap. Brought two pair of shoes here - one pair wasn't cleaned prior to polishing and the other looked just like they did when I dropped them off. I won't be coming back! The pic below is after I asked for "more polishing".

Very awesome. Shoes and shoe repair you can't go wrong

Wonderful service and a great product. Winning combination

The other reviews, and the confidence with which the staff assured me they could handle my Red Wing resole, convinced me to give them a try instead of going through the factory in Minnesota. Local is better, yes?

No.

I was told one week, given a slip, and sent on my way. I was called a week later, told they were ordering soles(?) and wouldn't get them for another two weeks. Doesn't make sense, but ok, I'll wait. They never called me again.

Three weeks later, no call, so I drop by. Boots are sitting on the table, disassembled, and clearly dusty from having sat there since, likely, the day they realized they didn't have the soles. Still had no soles, I was told they were "still thinking about them". No estimate for completion, no discernible urgency.

Fast forward a month, still no call, dropped by again, and boots were, if anything, dustier. Needless to say, I collected them. Soles gone, one shank intact, cork partially removed, missing insole, leather dry. I'll be fortunate if the factory would even accept the repair job.

I gave them a blank check and two months, and I got half my boots back.

Now I know why this place has been in business so long. The do great work and the services are outstanding.

Brought my favorite boots in for a resole and they did an excellent job!

I brought in a pair of knee high boots that didn't fit me, the calf was way too small on them with no zipper to force them on. Brought them here and they worked their magic! They inserted a gusset that stretches. They fit perfectly now and the gusset was so nicely done it actually looks even better than the original boots did! Highly recommend!

Dropped off my leather jacket for repair 2 weeks ago and picked up today. What a surprise! Delmar Bootery did an awesome job and gave my jacket second life! My wife also had her high heels repaired here a few years ago, she was super happy with the outcome. This place is a rare gem in today's highly industrialized world. Their ultra fine job has given the word "craftsmanship" new definition. I would highgly recommend Delmar Bootery to anyone who want to get their leather goods repaired!