Reviews 77
Filters:
Rating
Language
Sort:
Most recent
A
3 years ago

Extremely serious professional and helpful retaile...

Extremely serious professional and helpful retailer.
Very competitive prices and provided with many brands.
Well-kept shop with excellent listening room.
Always quick to respond to emails and find solutions of all kinds and I must admit that I put a strain on it !!!
After-sales service to say the least excellent (and it is something more unique than rare ...).
Honestly I would recommend 100% and I must say that I finally found a serious dealer of confidence for my next purchases.

M
3 years ago

It is people like senior Augustines who die the pa...

It is people like senior Augustines who die the passion for hi-fi that fill you with smoke in your eyes and make things easy for you! .. after buying a trivial belt for turntables (overpaid! But not this is the point) I ask for price information on the "after market" or non-original ECOMICAL heads !! ... he immediately points out my "after market" expression as if I were speaking Arabic, when he was the first to sign on the door acronym of high fidelity in ENGLISH "hi-fi d'agostino" oh well !! .. start to indicate me heads from 1700 , I keep the game and I say a little cheaper? .. 1300 tells me .. of course I understand the joke, however, comes with an air of sufficence to the 45 for an 'AT ... making me examples on the cars, candles etc .. discharging from my initial question putting me only to uncomfortable, however after having mounted the belt the turntable still nn works to the better, believing it was the slow belt I decide to return and the whole apparatus to try to solve, a boy I believe the son while trying to understand the problem is interrupted by the god who descended to earth who begins to babble about something that only he knows .. at that point the boy intervenes saying "maybe if you explain he also understands what you are talking about ".. in fact .. he starts to hypothesize possible damages, from the pegs to the circuits to the auto-return etc ... by subtracting how difficult it was to disassemble the apparatus .. Until you get to say: with 50 Maybe more "I'll have it repaired" .. I send it to assistance "!!!!! .. But daiii! Send him in assistance ??????? ..pettessa the object in question is a pioneer pl-2 of 1980..commercial value 65 ... you ask me 50 ???? without knowing what the problem really is ????? So you're you who do not want to work !! I was not convinced it home and we work on ... 40 / 50mins to disassemble pennelletto remove the dust with a specific product to splash contacts (5 in hardware) greased the gears and central pivot with silicone oil (6 500ml jar) and the turntable is back to working great .. the auto-return works and also the speed selector ... as for the head you can improve, but at this point I will look for another store .. .. to fill a shop with high quality and efficient products does not make the owner a guru in the sector and not even a professional ... It is ONE!

A
3 years ago

Alessandro is courteous, competent and always avai...

Alessandro is courteous, competent and always available to give advice and information. I recently bought some Elac DFR52 speakers and some excellent CHORD and NADIR cables, I am very satisfied. I highly recommend HI FI D'AGOSTINI.

F
3 years ago

At the moment I can't give more. On August 31st I ...

At the moment I can't give more. On August 31st I bought KEF loudspeakers for the modest sum of 1580 euros, I leave an advance of 380 euros and await the arrival of the material. At the end of September I call for news and the owner tells me that the speakers have just arrived but one of the speakers is missing. We agree that he will urge delivery and would let me know. Today, October 27th, I try to call for news but I discover that the shop is closed and will reopen only on Saturday from 10 to 12. I write an email to ask for explanations but, at the moment, no answer. I am ready to change my opinion when I have a better response. At the moment I assign a star because you can't give less.
P.S. as you can see the review can be changed. I have read some inaccuracies in the answer but I don't want to reply. I await the end of the service to close the review as well. Thank you

v
3 years ago

For my Hi-Fi system I have always chosen this shop...

For my Hi-Fi system I have always chosen this shop for the certainty of buying the right product for my needs and being able to be recommended by expert people. After buying it is also increasingly supported for every impediment solution linked to the launch of the tool availability with kindness and professionalism

F
3 years ago

I went to this store this morning to get a purchas...

I went to this store this morning to get a purchase quote for an audio system for my place, the person I spoke to, a man in his seventies, dismissed me with an inexplicable discourtesy, continuing to play cards on his computer.

f
3 years ago

Lots of passion and it shows! Extremely available,...

Lots of passion and it shows! Extremely available, they advise, they dedicate all the time you need.
competitive prices (which doesn't hurt)
I absolutely recommend to rely on their hands. Only 5 stars

G
3 years ago

I arrived a bit out of breath, with my little dog,...

I arrived a bit out of breath, with my little dog, looking for information on how to operate an old (cheap) crate. They didn't even let me into the shop, they told me what kind of cables I needed (and that they had them in the shop), and then told me: "They also sell them at Tulli on Casilina, go to them". Oh well I was sweaty, oh well I have some tattoos, oh well I had a dog, everything is fine: but if you consider a customer only those who buy one of your very expensive hyper-technological boxes ... We are not really there. Bad experience.

M
3 years ago

Personally I had a great time. I requested listeni...

Personally I had a great time. I requested listening to Kef speakers not available at the time of the request. The owner immediately ordered them. 2 weeks later I went to the shop to listen. I liked them a lot. I proceeded to buy them and in two days he went to my home for the installation. All very professional and with attention to detail and not to ruin my recently renovated apartment. Attention to these details is just what is expected when spending money. I think it will be my point of reference for future purchases.

F
3 years ago

I recently purchased a Cocktail Audio X45 Music St...

I recently purchased a Cocktail Audio X45 Music Streamer-DAC from the online store. I very much appreciated the willingness to provide information, as well as the speed of the shipment. Excellent communication and competitive prices. Absolutely recommended!

e
3 years ago

Yesterday I met Alessandro, a kind and helpful per...

Yesterday I met Alessandro, a kind and helpful person. It explained carefully about the characteristics of two diffori Kef LS 50 I was interested. I have to say to my surprise (now a very rare thing) the time he has spent on the ritual tests. (an hour and more) Surely if I decide for the purchase, I will know where to turn. Thank you

d
3 years ago

I took to repair a Yamaha preamplifier and Onkio c...

I took to repair a Yamaha preamplifier and Onkio cd player and 2 Woofers. The woofers have been rebuilt very well, but both the preamplifier and the cd player told me that it was not possible to repair them and it was necessary to change them, instead from another assistance I managed to repair both of them and also with a low cost. Sin

l
3 years ago

I went to this shop to buy floor-standing speakers...

I went to this shop to buy floor-standing speakers, at my entrance there were three people the owner didn't even ask me and downloaded the sale to the other two who each had to do other things like moving a car etc. leaving me stunned by the scene in the end a piss remained to serve me but he looked pissed and very rude
Besides you have speakers I had to buy several things but after these facts not even a pin
Sconsigiatissimo

S
3 years ago

I recently purchased a CD Cyrus mechanism at a gre...

I recently purchased a CD Cyrus mechanism at a great price, the owner I spoke to on the phone, proved to be professional and helpful, in particular he managed to satisfy my request to send it in no time. Thanks again!

T
4 years ago

Alessandro is a competent person who knows how to ...

Alessandro is a competent person who knows how to do his job well.
The first time I bought from him I had a small problem but that he solved immediately by finding an adequate solution. Those who work know perfectly well that there can be problems. The important thing is how they resolve. Today, physical stores necessarily have to stand out for their service and they do it very well.

P
4 years ago

I purchased a pair of dynaudio speakers online att...

I purchased a pair of dynaudio speakers online attracted by the great availability and kindness shown by telephone. The shopping experience was perfect or quick and quiet thanks to the numerous communications exchanged via email. I can only be satisfied and recommend this shop with my eyes closed. When I come for a tour in Rome I will come to visit you without a shadow of a doubt

O
4 years ago

There are still places of real refuge for us audio...

There are still places of real refuge for us audiophile survivors. It is a pleasure to discover them and frequent them to go back in time when amplifiers, turntables and speakers populated the forbidden dreams of us fans. I thank Hi-Fi D'Agostini and Alessandro for his availability and competence, I was able to buy my first serious turntable at a great price to return to dusting vinyls and since I was there I also decided not to let me miss any flashes of music liquid in HD.
Until now the past was made up of unpleasant experiences with well-known retailers in the capital but now I know I have my new safe haven. Until next time!

S
4 years ago

Friendliness, kindness, competence. I bought a use...

Friendliness, kindness, competence. I bought a used but new turntable, I think I made a good purchase. Among the few hi fi shops left in Rome, there is a rehearsal room for listening inside.

N
4 years ago

Well what can you say guys ..... if you could give...

Well what can you say guys ..... if you could give 10 stars I would have given them very gladly, top shop, exceptional staff, you can find everything and if the product you are looking for is not available, you will find it in a few hours in the shop . I purchased 2 high level appliances from the great Alessandro fantastic and super helpful person !! Thanks also to dad for the sympathy and availability!
I found myself at ease from the start. In the end we all have the same passion ..... that for HI-Fi and they put their heart into it! So when you enter the shop you feel at home!
What else to say ....... The TOP !!!!

P
4 years ago

I have personally known Alessandro D'Agostini for ...

I have personally known Alessandro D'Agostini for several years, I bought several things from him, such as a Sennheiser headphone and a DAC, and I always found myself well. Having never had warranty problems or malfunctions I could not describe his assistance service, but in the "consulting" phase he proved to be very honest and professional. I would recommend it to anyone, from the demanding enthusiast to the novice / inexperienced.

P
4 years ago

To my father (93 years ...), they sold a McIntosh ...

To my father (93 years ...), they sold a McIntosh Mc275 at 7500 euros when other sellers prezzed him around 6000. They sold him 2 Nadir sockets at 450 euros each while StereoMuch showed them for 400 euros. Judge for yourself.

T
4 years ago

I just went to your shop or rather I tried. At 15....

I just went to your shop or rather I tried. At 15.40 you were still closed and I politely asked a person sitting across the street if he could confirm the 3.30pm opening time and I discovered that he was a member of the staff, which I don't know exactly why. resentful of the question coming to say "why are you never late?" ... Having decided to leave I can not say anything about competence but about education (which in my view comes first) I would have put fewer stars if I could. I follow up on your answer ... Unfortunately I confirm the validity of the review ... and also the lack of education of your collaborator. Just apologize, but don't worry, thanks and good luck.

G
4 years ago

Bad experience at the most because none of the cle...

Bad experience at the most because none of the clerks followed me after requesting information about a product I had to wait and ask the end a grizzled curly ladies do not know whether committed or owner stood up annoyed gave me two explanations accompanied by rudeness and rudeness! They DID NOT WANT TO SELL. Not recommended!

M
4 years ago

Super store stocked, only super selected products....

Super store stocked, only super selected products. 50 years of experience, regardless of the cost of the system, bring us passion and above all competence. Years of seriousness and the smell of high fidelity is the air you breathe. ... super competitive prices and spectacular demonstration audio rooms. Recommended! !!!!!!

F
4 years ago

high-level shop, excellent products and UNIQUE exp...

high-level shop, excellent products and UNIQUE expertise on the part of the owner, availability and great technical experience. solutions of any kind are found, especially in the details and nuances most sought after by us audiophiles.
200% RECOMMENDED !!!

G
4 years ago

I brought two cases to repair and the owner did no...

I brought two cases to repair and the owner did not behave in the correct way regarding the payment terms ... and I do not go into detail to not create problems! For sure I will not go back even if the repair seems done well.

M
4 years ago

I came from a bad experience with another seller f...

I came from a bad experience with another seller from the "capital" and Hi - Fi D'Agostini Srl, in just 24 hours, literally
got the chestnuts out of the fire. Excellent company, serious and reliable. Perfect delivery. Fast, precise, impeccable. Highly recommended product!
I will definitely go back to shopping !!

M
4 years ago

I arrived already with clear enough ideas on what ...

I arrived already with clear enough ideas on what to buy and found friendly and helpful staff. Alessandro made me listen to the speakers I was interested in, helping me to remedy the doubts to allow me to choose freely, without being in any way influenced or directed towards other products. Times of rapid command (24h) and, not insignificant, the direct interest of the seller in the aftermarket. Courtesy, availability and professionalism. Highly recommended!

A
4 years ago

Went to the shop on Saturday 25/07/2020 to do a li...

Went to the shop on Saturday 25/07/2020 to do a listening test as said and repeated several times by the owner in various public circumstances, to listen and to evaluate whether or not to buy a Hegel H120 combined with some KEF R3, the owner he told me that the product was available but he did not want me to listen to it telling me that it was packed and he made me listen to a Hegel h190, I was thrilled by all this as to buy a product of about 2700 in addition to 1500 speakers about you can't help but listen, I still did the listening test with the H190 and kef r3, but I'm not satisfied with the listening test. I take the liberty of saying that in order to buy a product of such a price a customer has the sacrosanct right to listen to him as Christ commands. For the rest, the owner was kind and polite in the ways but in substance, some dissatisfaction left me. I will definitely do a next listening test at other stores.

M
4 years ago

I state that I did not buy the product that I list...

I state that I did not buy the product that I listened to but I still want to give a more than positive judgment. Accomodation a free afternoon with my wife we found ourselves in the vicinity of the store and went to ask to listen to the system Kef LS 50 W. First positive, the system was not prepared in the listening room and although we had not fixed an appointment the owner he was so kind to set up the system allowing us to listen in full relax. Second positive aspect, we have been given ample willingness to select at will from Tidal in order to try the system with music / songs known to us. Even better, he left us the tablet available to play with the volume etc. Third positive aspect, the owner described the system by praising the positive qualities and informing us of what might have been those things that we would have lost in relation to the chain that I currently possess (very honest honesty in saying here better, not here .. ..). Fourth and last positive aspect availability and in general. Obviously a store has to sell but this thing has not been transmitted to us giving us that freedom to listen, come back and decide comfortably. In the end to dissuade us from the purchase was something we had not thought about ... to Skye, our cat, like to perch on the current speaker (from the floor) and throw them. These Kef are active speakers that in my case I would have to place on the stands with the certainty that the cat would throw them down without too many remorse .... I still wanted a few days away thank the owner publicly and especially because the passion that binds the buyers of a HI-FI store is the quality of the offer as a whole and not on the price of the object or its amazing talents written in pen ... Will I come back? Yes, absolutely yes, even if I understood that to improve my system I will have to put a different amount on the plate but it is sa ... passions are demanding. A greeting

A
4 years ago

Good evening,

Good evening,
before starting my review I would like to remind everyone that besides fake users there are also people of all kinds and types as well as mentality education intelligence ...

Now I will tell you my more than positive experience, I would like to say that I am writing from Carrara and that I have never seen and known Hifi D'Agostini before finishing my search for bookshelf and CD player speakers. I will not be here to talk about the products (kef and musicafidelity) because I have to review the operator, the shopkeeper, the online seller, the person, there is already all this behind the name.

Alessando, this is the name of those who served me virtually took care of my needs and supported me to the end in advising and listening to me. He has never shown himself disinterested to the customer, on the contrary, he has shown to be happier for me, for helping me to make my purchase, probably losing the profit margin, than interested in anything else.

He supported me together with his webmaster Pierdante well beyond working hours showing a lost professionalism ...

I admit that we are still in contact, it keeps me updated on expeditions, also in this case beyond our duty and schedules, synonymous with a great passion that moves him in what he does and that makes them special.

It was nice to meet them because a good relationship was established immediately ... I immediately felt at ease beyond everything.

I confirm that I will come back to them whenever I need them, from this occasion they will be my point of reference for my passion. There will certainly be plenty of opportunities to see us in the shop as I occasionally drop by in Rome

Alessandro, Pierdante, thank you for being as you are.