D&B Reviews

Good for kids till 15 years but I would not visit it more than once in 2-3 months as gradually the games get boring

New, beautiful, fun place to chill in Staten Island

Food is blend, not enough games for the under 5 age group.

LONG & TERRIBLE SERVICE. My family went for my neices 4th birthday and asked for a table for 13 people. After waiting a half hour, we were seated at a booth that could barely fit 11 people and when we asked if there could be tables put together or something it took 20 minutes just for them to move us. After 3+ staff were involved and we were moved, we waited another 20 minutes before a waiter even came over. When they finally did and brought out our food, they forgot 2 appetizers and one of the kid s meals. They did not come back to check if we needed anything (which we did: ketchup, utensils, drinks). We had to search for our waiter and then they took a very long time to clean off the table so we could eat cake. The whole time we had antsy children who wanted to play. After asking 3 times to clean the table they still were not cleaning it because they were trying to figure out the bill they messed up because they charged for food we never got. It took about 2 and a half hours before we could go play the games that we came there for. Will eat elsewhere before IF I ever go back.

Service was fast very pleasant employees my family had a good time at Dave & Busters see you again for the coming holidays thanks very much

Great atmosphere good food fun for the whole family

Fun place to go with a group. Played some good games and had some decent food. The wait was kinda long but being a Saturday night I expected it

Love this place, I come here about once a month.

Update - 01/09/2020 - This location has really fallen in quality. The last two times we went the food was subpar and the service was extremely slow. The last time we went, it was a Thursday night and there was no one there.

I mean there was *no one* there. We waited for the hostess for 10 minutes before I went to the bar to get someone to seat us. Getting the bartenders attention was even a challenge despite the few customers.

After being seated by the bartender who gave us menus, we waited 15 minutes before we decided to leave. In that time no one ever even came to take our drink order.

On our way out I saw a worker hanging on the bar in a shirt and tie, I assumed he was the manager. I told him the situation and he apologized. He did not try to make it right. We left and haven't been back since, and don't plan to return to this location.

It was a very fun experience I went there with my cousin to just hang out and we had so much fun with the games it was amazing, one thing I would only say is when we wanted to get our unicorn prize they didn t have any knife or scissors to cut it out but overall great place and looking forward to visit many more times.

A really nice place to go on Staten Island. I just tried the arcade portion of the place and not the food. I can't review that part of the place. Focusing mainly on the arcade, it was really just a fantastic place to go. No complaints from me.

It's really hard not to love this place, between games, meals, specials ... It's just fantastic. Today I had a confusion and the staff great when it comes to helping me fix it. I recommend it very much to go with a group of friends, as a family and even alone, you will not regret it and you will have an excellent time.

Simply a great place to eat and have fun with your family.

Kids love this place. I'm still exploring the menu but so far so good. Food prices are a little higher than I would like but not unreasonable considering the overhead this place must have. Lots of drink specials for happy hour, game days etc. Probably one of the cheapest places to booze it up in the area as long as you take advantage of the specials.
Wait staff have been on point during all of our visits. Half price games on Wednesday is pretty cool.

An amazing place for the whole family. Lot a of games, good food and drinks. Very warm and friendly staff which were very accommodating! I highly recommend going to D&B in system island!

Had a great time here tonight. Came in had some food and drinks. Amber was great, told us all about the combos. 1/2 price games on Wednesday nights...cant beat that!!!

I love Dave n busters. Been to most of them and this is another good one

Beautiful place but service was terrible, I walked out after 10 mins. Sitting at the bar and No one came up to me.

If you the the name. It's a fun place for gaming and a bite to eat , new location at staten island mall is really cool atmosphere, draws a lot of people, check it out

Games are fun. Food is good. A lot of TVs to watch. Just wish the audio was a bit louder/clearer. Can't hear TVs during main events.

Good establishment for kids and adults but can be pricey

Nice place to eat ,play , have fun and close to home

This D&B was very nasty and I didn't have fun here.

I love Dave and Busters.... I can t wait till I come again

Nice place to bring your family and friends, kids friendly as well.

New and clean environment for kids to hang out. Bring your wallets, it's gonna cost you.

Nice, clean, friendly environment. FUN & inviting place

Wow, my 1st time visiting, very nice experience at the SI NYC location.

Huge space with many games for kids and adults. Make sure you check out their Facebook page for a coupon for coins!

Great place for food and games. You can bring your kids there as well.

Great games but staff is less than professional in alot of areas

Fantastic experience. Read alot of negative reviews, but my experience was extremely positive.
We were sat at our booth promptly. Waitress was with us within minutes of sitting down.
Drinks ordered and served quickly.
Food came quickly and was served hot.
Staff was helpful, courteous, and professional.

Staff was very helpful when buying the points through the app. Kids and grown ups e enjoyed themselves....happy it wasn't as crazy busy...didn't have to wait for any games

I like the games just wish there were more games and a little more you could get with only a little bit of coins from winning.

The buffalo burger with the fries was very delicious and the service was very good as well

STATEN ISLAND DAVE AND BUSTERS.
Don t go there to eat. Just play games and bolt. Food is awful quality compounded by the worst service. Understaffed empty bar area. No one to serve drinks. Waiting 20 minutes...no one sees you. They only are busy making drinks to people at tables and everyone else might as well be invisible. Bewildered staff spends 20 minutes at computer to punch in orders. Then they run out of drink ingredients at 8pm on a NFL night with 4 hours to still go. Wow. So bad and sad.

Terrible service from the moment we walked in. 15-20 min to wait for the waitress to even ask if we would like a drink. We ordered water and waited 10-15 for that. Then when we ordered food, it arrived cold and burnt. If that's possible. Then we had the manager correct the problem. We waited for the food to be fixed but then again they sent the food messed up, again. The manager took the food back to correct it again. Finally we were able to eat. The manager comped the food which we appreciated. We asked the waitress if we were able to have a surprise desert to sing happy birthday to my niece. The waitress proceeded to inform us that we had to order a dessert and they'll put a candle in it. We would have liked the service team to sing at least happy birthday. Nothing! Then when it came to paying the bill, the waitress ran the credit card. For some reason the cards were declined. Checked the bank to confirm financial. Plenty of money to pay the bill. Then, when purchasing time to play games, the computers were down. REALLY!!!Management did take control of the matter but the damage was done. Not happy! Will be a very very very long time before I return.

Had a chicken ceasar salad and Asian wonton nachos. The nachos were WAAAAAY too salty. Service at the bar was baaaaaaad. I went on a Saturday night, but that's no excuse to wait 20+ minutes for a beer or your tab while 4 employees chat in the corner. Decent selection of arcade games. Oddly they had gambling games aimed at children.

Had a blast playing games but sitting at the bar definitely was a completely different experience. I ordered 2 drinks, the wait was over two hours. When I finally got the coffee it tasted like the burnt coffee grinds. The manager happily covered the two drinks we couldnt drink. But it cant change the experience!!

Very fun place, I came here with my 2 kids and they both had a great time. The staff was very friendly and informative.

I like this dave and busters location because it's never too crowded. I brought my nephews to play games but not eat because I've been there before and the food is too expensive and not good. I was able to get a discount on game credits by downloading the app. If it's your first time downloading the app your get 30% off Andy credit package. It was a good savings. We had a good time !

My favorite hang out spot on staten island. I can spend hours in this place.

My kids enjoyed this place..only played games, clean and well run. Good customer service!

Great games for the kids and plenty of accommodations for the adults

This place is awesome. Great place for kids from 10 and older. Dont forget that only one parent per four kids and kids are not allowed in alone.

Definitely a good time here. This D&B is fairly new, so it is pretty clean, including the bathrooms and restuarant area. The food was pretty good, what you would expect from a D&B. The only negative thing about this location is I feel like it is just a tiny bit smaller then other D&Bs that I've been to.

Staff is ready and willing to help. Gr8 deals during the week and games are super fun!!

Went on a Wednesday night. Not busy at all. Seated immediately but wait staff was terribly slow taking our order and then bringing our order. Almost an hour for 4 kids meals. Won t return again

The Dave and Busters in the Staten Island mall is probably the worse I've ever been to. For some reason this one attracts the low lives of Staten Island. It is truly not a place to visit with your younger kids. Dont know hos it is on the week day b4 school let's out

The worst service in the world. We were seated and waited over an hour from the time we ordered and still no food and missing drinks. Had to leave the floors were slippery and dirty. Our waitress was lost walking around talking to employees never even checking her tables. Manager doesn't have a clue.

Went to Staten Island with my 3 kids in their early 20's. Great fun, good food & our waitress was great also

I enjoyed my time here. It's less accessible from outside the mall than the one in NJ but just as fun.

Absolutely love coming here. Every time we do its always a blast. Good food, good drinks and a great time. Cant go wrong!!!!

Amazing! The food was great, and so were the games! We had a great waiter named Khy, shoutout to him (sorry if I spelt that wrong) I came in with my grandparents and my aunt and we had lots of fun. I highly recommend the Ultimate Mac and Cheese, along with the Fives All Around appetizer. Game wise I recommend the big bass wheel (my grandma got a jackpot win) and Luigi s mansion, along with ghostbusters, and most of all, the Jurassic world experience was INCREDIBLE! It felt as if you were in a real Jeep, driving through the park! Here s a helpful tip. You can scan the same type of dinosaur twice, but not the same specific dinosaur. Also look up at a specific time for a swarm of teranadons. You can scan each one once to get a nice high score! 10/10

Needs to lower prices man this os too expensive to go for a family meal of 6 .

Was a great experience, got sat down within 10 minutes, and got our food and drinks promptly. The bathrooms are remarkably clean too though I did run out of toilet paper ahaha.

There is no reason why this place shouldn t get 5 stars. The service is phenomenal and I m greeted every time I come in. Food is great and the Games are so much fun especially the Injustice game! If I d could recommend one change tho, it s probably be add more sport game like hockey and soccer! Overall I love coming here! New hotspot on SI

We just got party for today 3-6pm! thanks for the great service for my two little one s birthday. Thanks leanne and the other guy (just forgot his name). Always have smile on their face. And thanks for Peter such a nice guy too. Nice and clean, all kids get toys! We will be back! But just need to improve for the food, chef need to improve , chuck E cheese even tastes more better.

I m very disappointed coming here today to watch the football game. I ordered my beer and waitress came back 10 mins later saying they have no more draft Guinness, then I asked for Stella waited another 10 mins and she goes back we don t have it anymore. Overall bad experience

The food could be better and their cleanliness can be better. The menus are sticky and the games could use a cleaning. Not as bad as others though. The staff is friendly.

Such a great place to watch the game while the kids pay. Football all you can eat wings rules !!