Currys Digital, Milton Keynes Review

Son just bought a lovely phone with the carphone warehouse great service

Visited on Saturday, Day after black Friday. Still sale was on and store was full of customers. Everyone was grabbing something. It took us 20 min from entrance to parking. Luckily found a parking space in a corner. Although ir was very busy but staff was so cooperative that he managed to get our product from stock as display rack was empty.

Most unhelpful store I have ever had the mispleasure to visit. Goods overly misspriced, staff lacked knowledge of goods, and gave the impression that they couldn't care less if you purchased goods or not

one of the staff was perfect that serve me when i return the TV for exchange it was not the right one the other super visor was rood it was the manager that saute my problem out

Safe shopping experience, helpful staff and got the product I was after

Customer service not Great, couldn't find an item that we asked for in the back, but when ordered online to the store (we didn't leave the store) they were able to bring it too us straight away...

Great people. And the young man Tariq helped me out alot. Top lad

Very well organised one way system, queuing outside before entering, very impressed

Went into the store to look at laptops and received no help at all - there were members of staff everywhere in the computing section but they were all just staring at their phones.

Interestingly, I bought the same laptop online and the website didn t try to sell me this add-on (I didn t even see any mention of it), so it seems like this was yet another dodgy sales tactic used in Currys stores, which they ve been pulled up on before by Which?.
The prices are good, so if you re going to buy something from Currys I suggest that you buy it from the website.

The gentleman we dealt with was very knowledgeable and helpful

Absolutely disgusting repair centre. I've sent my laptop to replace the body. The system has been working fine however, ever since I received my laptop, the sound starts off working but then stops. Curry's and their team say they take no More

Usually well stocked, easy checkouts and helpful staff. Only issue is the lack of stack. If you're going in and require some assistance, you'll probably be waiting a while unless you get lucky.

A warehouse/ superstore where you purchase computers and computing equipment it also has a car phone warehouse inside and as it is part of the currys group it also has washing machines tv etc.
Store staff are friendly but can be a long wait for help at busy periods it also ideal if you go online first to find what kind of item you want to buy as this some items may not be in all stores usually have cheaper own brand or over priced item.

A useful evil.

As long as you don't expect any level of specialist knowledge or service for the expensive prices (some exceptions) - its a useful place on that rare occasion they have in stock an item you urgently need.

That said Amazon same day is almost certainly going to stop that.

Poor service they couldn't work out their own barcodes. Then expect you to pay for their inability.

Low on stocks. Low on knowledge sales staff. Useless offers on spotify where you need to raise tickets to know you are not eligible. Better dont fool people with such offers. Not recommended.

Spent between 30-40 minutes waiting in a queue of 3 people so that I could return an item. Staff seem disinterested and although there was a huge hold up, there were plenty of staff standing around in an otherwise empty store.

Bought quite a few things from this store, don't always have the stock in for what you want but staff are super friendly and helpful

Visited today (23rd Aug) greeted at the door by a lady with out face protection reason she's asthmatic so why no face shield? I was told by her I had to wear face covering and follow the arrows as indicated. Once in the store I could see several sales assistants with their face coverings round there necks! So much for keeping staff and customers as safe as possible, so I walked back out without viewing will go else where.

Educated people and they will always help you specially tariq khan.

Great customer service anytime, lots of offers most of the time and wide selection of products to suit each budget

Great place to look for PC parts to never find any and the staff needing to have a conference about if they sell motherboards or not. 10/10

Ignored for 25 minutes. Possibly better than being asked every 2 seconds if I need any help :)

Poor customer service and attitude between staff to staff or management to staff is bad.

Need to improve a lot.

Need to staff on customer service desk

Staff need to know what deals or benefits there is.

Went to buy keyboards and mice. Not a lot of choice and a very restricted set of manufacturers. Left empty handed

Corporate retailing at its worst. Chaotic management, uninformed staff and the constant upselling of poor value warranty extensions and other things you don't need. Product pricing is OK and almost competitive with major online retailers which is why this isn't a 1 star rating. Also click and collect seems to work, but everything else about the service at this store sucks.

WOW! How slow are the staff here.

Came in to buy a laptop. 10 mins to choose the model - 35 mins to find a staff member to help. 20 mins for them to find a box...there wasn t one. Another 20 to find a manager. 25 to search again and then offer the display at discount.

1:45 mins so far and still not finished!

Good products but gave 2 stars for customer service as the last few times iv been in Curry's PC world it's been a nightmare just trying to get someone to talk to about purchasing products!! Very frustrating almost just walked out

This retailer has everything you need for your home eg: kettles/toasters, coffee machines, freezers, fridge freezers, TV's and pc/laptops

Staff ok, but customer service and complaints are a joke. Think twice people, I would seriously think about the likes of john Lewis etc because when you have a problem these are a joke. When you email a complaint its 5- 6 working days for someone to respond, then when you reply you then get the same automated response and wait a further 5 to 6 days. I had a call from customer service who told me they will get back to me in the week, I'm still waiting 4 weeks later.

Poor service and rude "managers"

After ordering an item, was told it would be ready for collection in two days, guaranteed or else we were going elsewhere as it was for a present hence the timeframe.

After 3 days we went in-store to enquire, was told by the rudest, most uninterested scruffy looking manager that even though the staff guaranteed two days it would be 10 working days, from that day. The 3rd day, not the original day of ordering.

Then him not seeing that even though says that two days is not possible, his staff should not guarantee it if it's it deliverable.
He refused to apologise and would not offer any goodwill gestures.

Refunded and bought elsewhere after a disappointed family member.

This is on too of many cases which the knowhow team who know nothing, send it off to repair quoting 2 weeks, then months later it returns.

Hundreds of staff milling around but they still manage to deliver mediocre and indifferent service

Seem good, unable to help us get the deal we wanted, not really a bad thing just can't give five star

Just bought my TV here all of my electronic goods are from Currys.

Plenty of free parking and huge choice of electrical products at very competitive prices - better than Amazon, AOL etc.

Friendly helpful staff,excellent shame there wasn't more of them on the floor

For the second time this month, I have purchased two items from Curry s in M K Eldergate.
I have to say, not only was the price and quality of the items purchased very competitive, but the staff were very helpful in choosing the right product, especially Margarita, who was very informative and pleasant.
I would hope she gets credit for my experience. I would give her 10/10. Thank you.

I don't have nut h interaction with the staff so can't really mention about that. How ever they do have a really large range and good stock levels. I knew what I wanted and just went in and got it
In and out in 5 min

Customer service is aweful. When I finally asked someone for help where there was no boxed item on the shelf available for me to take, he didn't check the stock level but simply said "if there isn't one on the shelf, there isn't any stock." As I was still in the shop, I checked the stock levels online and found there was stock. So I pressed click and collect to get my item in the same shop. Won't be shopping at Curry's again.

One way system in place which I was pleased about. Plenty of staff about asking if you need help

Was looking for a laptop and have limited technical understanding and the chap there gave me what seemed to be honest advice (he could have tried to sell me something much more expensive but hetookvthevtime to listen to what I needed the laptop to do). Shame they didn't have exactly what I was looking for but will definitely go back if I need their help.

Went to this Curry's because they had a particular microwave in stock. We'd chosen this particular model because it's one of the smallest available on the UK market and we want it to fit in our campervan. We asked if we could take the one on show out to our van to actually check that it would fit. The member of staff checked with the manager and who got a young chap to carry it out to the van for us. It fitted perfectly and we went ahead and purchased one. The three people who helped us couldn't have been more helpful, polite and friendly. They were also knowledgeable about the product and advised us about ensuring the product was adequately ventilated when in use. An excellent shopping experience.

Fantastic service. Very helpful and full of acknowledge. Only problem was the long wait which i dong mind considering time of year it is.

Great choices.
Its a shame the staff just wanted to chat to each other & not help.
Walked out.

Good place to buy a new percolater. Communication breaks down after assistant goes off to warehouse to collect your product.

Good shop, wide choices and a nice price range. Parking available

Staff are absolutely useless, do they even know what technology is? Went in to pick up an item purchased online but staff in store didn't have a clue what the item was and eventually left with a different product off the shelf.

We went into Currys MK to buy a laptop. Store is well organised and there are a lot of assistants ready to help. We were assisted by Margareta, a delightful young lady from Greece originally. Wonderful sense of humour and very helpful.

Customer service desk was great, especially Kirsty who took charge and ownership of all agents! Well done!

Currys have really embraced social distancing to the point that the MK store is devoid of any meaningful human interaction. There is no eye contact, friendliness or warmth from the staff here. Don't the staff appreciate that the customers are what keep the provision of jobs going? The management team obviously need to engage more with the team. Two stars as they had the product I wanted, despite click and collect suggesting I couldn't get it until 3 days time!

Went in to by a tv. The 3 I picked they didn't have in stock!!!!. Went to John Lewis instead, no problems what so ever. Know where I will be shopping in future.

If you want to go to a shop with money in your pocket to buy things but to be ignored by half a dozen staff members, go to Currys Milton Keynes.

I used to work there many years ago and we would never leave a customer without knowing why they were there.



Going to Argos. Bye.

We found what we was looking and manager was very helpful. Definitely we will come back to buy if we need something else.

Massive store. Has everything you could want. Service is a little slow though.

Managed to get what we wanted in the end...some really pushy staff in there trying to make commission from you wernt really happy with that.

I was served not so long ago by Hassan and he was able to answer all of my questions while ensuring that I could get the best possible product for my liking. I had had others who have served me in the past and have been poor but Hassan was brilliant. 5 star!

Excellent customer service with click and collect. We came in, waited in a car for like 3 maybe 4 minutes and our shopping was in the car trunk.
Good job

Always long queues for customer service. Every time it takes at least 45min

Worst customer service I have ever seen and it seems like it's only on this specific store as I have been in other Currys stores and never had problems.

I wanted to buy a keyboard for smart tv and all I asked for was to test it on one of their TV's (similar model to mine), but had given excuses like "the TV is on a demo mode". Really? You are trying to sell a product and this is how you do it?

I did not ask them to take a brand new keyboard out of a box and test it on a brand new TV - I asked to test their display units...

I do not recommend this place to anyone who is looking for decent customer service. This place is a NO GO!

Slowly dropping hardware in store was shocked no network cards on sale apparently stopped selling them.

Confused staff. Hopeless especially given there are so many of them. I can't imagine a shop this size will stay open for much longer in this state.

looking for specific item and staff not overly knowledgeable. Said they didn't do but turned out they had several in stock

Helpful staff. Limited stock choice, lacking im black tumble dryers!

Unbelievably bad. Ordered on line to collect in store. E mail cheerily stated that my order would be available for pick up after an hour. Arrived over an hour later to be told the order had not been picked as they were busy. A very uncooperative sales assistant then disappeared to pick the order (4 items) and when she did not return after a while another member of staff went off to pick the order. She returned before the first person who then returned clearly put out that her colleague had manged to do the job properly.First person then took payment and forgot to remove the security tags. Then she remembered but the alarm was still set off on leaving so had to go back and get that sorted. No apology offered throughout the experience. Got home to find one item ordered in black was in fact grey . To be honest I will stick with the wrong colour rather than having to go back to the store.Throughout the (extended)stay my wife who has a walking stick was not offered a seat. I had to go and get one myself.
A complete shambles from start to finish.

Terrible, rude, ignorant customer service act like they are willing to help but really can't be bothered. Don't bother asking the gang of TV assistants for help they treat you like a kid off the block asking to join their gang and fob you off. Hire better staff. Just go to John Lewis for your tv and price match.

The staff are always knowledgeable and ready to help and advise.

Very quiet with not many staff about. One or two were a bit reluctant to help but the assistant we eventually found was very knowledgeable.

Can be a frustrating experience. Trying to get help can be difficult as one person don't work in one area of the shop. You can run round like a headless chicken trying to get advice. Once you manage to get help you will usually be satisfied by the time you leave. Good range of products.

Rude man at pick up wasnt wearing a mask, when i said you have to wear a mask he said no as he was outside he the FLouNCED off. RUDE

Friendly staff. Easy to find products and products are good.

Good covid procedures
Friendly staff

Helpful staff, stock was scarce on the shelves though.

Popular, excellent variety of products and excellent service from the door to the till.