Plenty of parking space, a large selection of white goods as well as cameras, tablets, TV, laptops, etc used to be curry's /pc world so you should have a good idea of the range of goods, staff fairly helpful wouldn't say they are all willing to look after the customer and offer best possible service but they do try
I was impressed with the knowledge of the manager of the TV section. Plenty of sets on display to allow me to make my comparisons.
To start with the positive: thank you to the nice member of staff who helped us buy a printer today and gave us our options.
However the rest staff/managers that we could see were arguing and bickering at times and you could tell the staff had had enough and were Very unhelpful.
I saw a manager put a member of staff down in front of customers and the lady ended up crying which I found disgusting as he shouted at her, he also kept wearing his face mask down, charging about scouling. The other manager seemed to be in a huff also.
Customers and staff wearing their face masks round their chins or under their nose which helps no one during a pandemic and no one seemed to care or regulate this.
Really appaled at the entire experience and will be letting head office know.
Very busy but lots of staff around to offer help and assistance
I love the idea of click and collect via your phone. It can take while before you you get your stuff but at least you get your item straight into the boot. Staffs are helpful and friendly
Large currys with everything you would expect from a good electronics store
Frustrating experience!! You will be lucky find a staff member who is generally willing to help. Thank goodness for Argos next door!
Very helpful staff, nice store with clear presentation. Found exactly what I needed, in no time.
Ordered both a tumble dryer and washing machine on line, the guys that delivered the tumble dryer were excellent, pity can't say the same for the ones who delivered the washing machine. We paid for install and take away and they did neither. The take away wasn't on his paperwork, and they wouldn't install the new one as they couldn't find the isolation valve (surely they do this day in, day out) so we ended up getting a plumber to do that (which took him 10 minutes) and ended up paying for the council to take the old machine away. We were told to contact the customer service to get a refund and after doing so were told we would be contacted within 72 hours......a week later still no contact, so we called today. The guy on the phone never even apologised...Sorry Currys, your customer service is woeful....10/10 for the first crew....0/10 for the second and 0/10 for your subsequent customer service.
The know how desk is always busy and understaffed. Use click and collect and they always end up going on the floor and getting the product ive ordered. easier to just go and get what you want and pay at the till.
Maybe it was because of black friday sales but both, the vacuum cleaner I wanted (and the website confirmed was in stock in store) and the Echo Dot, were not in store.
Walked in first thing in the morning needing a laptop, loads of assistants kicking around but no-one seemed to have been trained in customer service and avoided me.....why? Because the computer assistant was late in. Shoddy!
Faultless customer service . Had trouble with a Fitbit but could not find receipt . Manager found it from our address and sorted replacement .
MANY THANKS
Awful place and even more awful customer service. Won't be using them again. A place to avoid.
Salesperson was rude and unhelpful. Only 2 checkouts open so long wait to pay
Hard to get help. Also to understand what they have in stock is impossible
Ordered items click and collect, took 4 visits with nil stock to finally not get and cancel all items. I will only ever buy an item at PCWorld that I can physically touch, as their stock, sales system and web sites are shockingly bad.
Spacious shop with ample parking. However let's itself down by the lack of staff.
Terrible customer service! The staff look like bored zombies with no interest in helping or selling to the customers. I went to buy a laptop and the staff didn't know the password on the display model to allow me to test it. 3 members of staff and none of them knew it. The tech team also couldn't answer a simple question about a chromebook (2 different staff members) and neither seemed interested in looking it up to find out. Never experienced service like it. I'd suggest you go to John Lewis.
One way system, limited number in store, reassuring
Smashed my laptop in transit. Sent away for repair. Returned it after refitting the broken plastic casing. Refused to fit new casing. Looks like I'm going to have to take them to the County Court.
Ordered online then went to the store once they emailed me. Delivered to my car. 10/10 for social distancing
My online order says go in and go to the desk, the desk shouted rudely and said stand over there, the sign in store says wait outside. They have no idea what they are doing. Just making customers angry
Easy to find parking ok staff helpful but the till system can be a tag frustrating
Fantadtic levels of service. Our assistant margarita was very attentive and amazing.
Rude staff that "refuse" to serve customers and poor customer service. Ridiculous..
Staff walking around ignoring customers and managers busy taking cigarette breaks. Staff members standing around in groups laughing /talking and leaning on boxes containing stock in front of customers on the shop floor.
This store is a prime example of mediocre and is obviously run by clueless untrained people.
Good service from helpful staff even going the extra mile to help
Free parking. Good range. Home delivery easy to organise. Offer installation and take old appliance service. Cost of this reasonanle.
I ordered a fridge yesterday and all the members of staff very helpful a have a lot of knowledge about the products that I was interested in
Good prices and selection. Well-trained salespeople. Convenient location.
We went here to get a washing machine STAFF not helpful at all standing around chatting with one another. Finally STAFF member just walked of not his department will send someone over, stood here still no one give this shop a miss there not interested in your custome.
A lot of staff just standing in groups and not helping customers who are clearly overheard somebcustomers complaing for lack of staff effort to sell.
Poorly informed staff went in for a 4k tv staff member saying this one is the latest when i knew it was not then started to try and blind me with science i had already done my homework i knew what i wanted but they were unwilling to drop the price or include extras for tv's that are over a year out of date if you go there please go in prepared
Helpful staff, but queue for tech support can be 40 mins.
Well spaced out shop, with plenty of display items. Staff always helpful.
Nice to see and get hands on with gadgets and tech but the prices leave a lot to be desired.
Very prompt efficient service. I knew what I wanted to buy, so straight in and out - no fuss.
Never buy online from Curry s. They do not have anyone working on customer service and no one to answer their phones
Good selection in store but always try the hard sell on everything :(
As always, very good value and range..
Shame expert staff always so thin on the ground
Lewis helped me get a great deal on an s10, reccomended to all my friends
Had a look around as we need a new tv, then wash machine, shop was busy and no staff approached us for help. We walk away.
Good selection of large appliances, nice to be able to see something rather than just order from pictures online
I got exactly what was reserved for me. Really impressed
Dire why employ people that know nothing about electronic equipment
Feel sorry for the staff, so few of them and so many customers. The whole point of going to the store for me was to listen to a sound bar before buying but as you can't touch anything to interact and listen I just spent a long time waiting. So, rather than but something and risk not being able to return it as I'd have to open it to listen, ended up ordering from Amazon knowing the return process is easy. I did try to support and actual shop. Clean store, very well organised and an excellent variety of things on display to see.
Had to wait for my product when the store was dead quiet. Team members failed to help each other
Went there for a plan account which was approved online and suddenly on the store I didn't was eligible,more expensive from all stores online
Poor customer service. Sales staff have little knowledge. They dont acknowledge you and they are rude when busy.
The service facts I got today at Currys PC it was good well done to the person you save me thanks
Staff no longer have any interest in customers. Its OK to look around and at least you don't get bothered by staff asking if they can help.
Very helpful and friendly staff. Pleasure to visit and buy from here
Good selection of goods helpful staff and always someone who knows the information you need about a product you want to purchase
It was ok. Mixed feelings. I went to get a washing machine and it was delivered the next day...so customer service from that aspect was great. However the person who served us really annoyed me. He argued about the price and where did I see the wm I wanted.
Hopeless. God forbid you order online and actually expect to be able to easily collect. Go the the Bedford store much more helpful.
Both my visits to this store have been failures. First time the item I reserved they had given the last one of to someone else, second time they weren't open although the hours they have provided Google said they were. Not sure I'll give them a third chance.
SHOUT OUT TO RICKY IN THE REPAIR AND SUPPORT DEPARTMENT in store. He did his very best to help me sort out the issue I was having with my VAX who were not really of any help directly. He managed to sort it all out for me with a smile on his face. Great service!
Went there for an exchange and was helped by teamknowhow expert..really professional with his responsibilities and also engaged well with us through out exchange process.
Excellent collection of different things under one roof.
Shop staff are what I would term "busy doing nothing" people, a bit like buses never one when you need one but then 3 turn up at once. Delivery drivers nice and helpful.
Well stoke but struggle to get any help from staff. All seemed to busy to help. Be prepared for a wait.
Never really liked these shops. Bought something in there once, took it to the counter and was charged a different price. Turns out they'd put the wrong stock under the item I wanted. Their excuse was "they look very similar". No, really? Have bought from then online but would only go in there to look at something I may want to buy.
Not one member of staff offered any assistance they were to busy mucking about I'm with each other
I'm very disappointed about the situation staff and manager put me through today.
(Milton Keynes currys). I had my jacket on my arm do to the weathar, manager of the store and his staff followed me around the store just to make sure I dent put anything under my jacket.
I dent know till one of the customer pointed at me.
I was humiliated front of people. For doing nothing!.
I feel really angry this will be the last time I visit currys again...
JUST WANT TO SAY TO GUY FOLLOWED ME AROUND THE STORE I GOT ENOUGH MONEY TO BUY YOU & MOTHER BRITISH PIG..
If it was possible to give zero star I would.
Terrible and slow service at their Team Knowhow service centre.
Long queue which I ve been in for 30 minuets.
Two staff. One who knows something and the other not a clue always interrupting the other
Never, never returning to the store
I don t even want to rate 1 * as I m so annoyed .
I ordered a printer yesterday and it said that I could collect it from Milton Keynes today .
Today I receive an email saying that it will be delayed and one one will call me to discuss my options but they have not .
I spent a hour holding onto a call centre number then the man said they are out of stock . I asked why did the website let me order and say I could collect today . He said he didn t know and would put me through to another department .
I ve held for 35 minutes and have just been cut off !!
I m fuming and I would like my money returned immediately .
I will not shop at Curry s anymore !
Has pretty much anything you need . Apart from customer service from certain members of staff , on one occasion I popped in to get an external hard drive I found one for about 50 quid which was fine the lady helped me and she carried it to the till . I got to the till she never told me the price because I knew it already and agreed the 50 quid one was perfect .... when I got in the car and saw the receipt she picked up a more expensive one !!
Awful customer service, just want your money then don t want to know when you have a problem even if it s within its warranty.... manager wouldn t even bother speaking to us, sent the new girl back and forth embarrassingly over and over again. Having spent several thousands in here over the last few years, I certainly won t be going back!
Reserve 10-15 minutes to chase floor staff. It feels like they are trying to escape you, when you need them. Otherwise, good store.
The service is always appalling when I go there. One visit a member of staff did not know what an Xbox One is. Most visits, i visit weekly, I always have to go and find a member of staff. Staff members see me looking for help but they just stand there ignoring me. Other times they are standing around talking.
I do feel sorry for some staff who seem to be the only ones responsible for a large section.
It may just be that I visit on bad days but this happens far too often.
Ordered online ...went to currys to pick it up...parked up give someone waiting outside the order number and within 5 minutes it was in our boot and we was away ....quick and friendly service ...
currys.co.uk