David

Review of Currys Digital, Milton Keynes

Ordered both a tumble dryer and washing machine on...

Ordered both a tumble dryer and washing machine on line, the guys that delivered the tumble dryer were excellent, pity can't say the same for the ones who delivered the washing machine. We paid for install and take away and they did neither. The take away wasn't on his paperwork, and they wouldn't install the new one as they couldn't find the isolation valve (surely they do this day in, day out) so we ended up getting a plumber to do that (which took him 10 minutes) and ended up paying for the council to take the old machine away. We were told to contact the customer service to get a refund and after doing so were told we would be contacted within 72 hours......a week later still no contact, so we called today. The guy on the phone never even apologised...Sorry Currys, your customer service is woeful....10/10 for the first crew....0/10 for the second and 0/10 for your subsequent customer service.