crowne plaza galleria manila Review

Awesome place to stay in the Ortigas area, but not without issues. Some decor in the rooms and public hotel areas such as the elevator vestibules and inside the elevators themselves and hallways need some freshening up. Dark lighting, not the cleanest carpet, and some metal details need to be polished or replaced as they looked worn. Our room had wood panelled sinks (underside) that clearly needed a fresh coat of varnish. The marble surround of the bathtub also looked like it needed a fresh sealing. Little touches like that make a huge difference. Also, there is a distinct odour in the elevators... They may want to use a diffuser scent in there or something.

The best part of the hotel is the access to Galleria mall. Sooooo convenient! I would stay there again if only for the access to the mall!

Service is great. The room is very nicely sized but does need some updates. Convenient location to many of the malls.

Staff was friendly, but the interiors badly needs to be renovated.

An IHG-based hotel located in the suburbs of Manila.
It is adjacent to shopping center and is convenient.
Type: Luxury Hotel
Cleanliness:
Quietness:
Comfort:
Location:
price: $$$
Cost performance:
Dress code: casual
NHK premium.

Spacious hotel. Breakfast was decent. The room was moderate. Location was good as it was located right next to a mall:)

Rooms clean and bigger ..beddings are so comfy too.Great breakfast and fast check in and check-out.Been here twice for conference..

Staff was one of the best! Room was very spacious and the bed was very comfortable. :)

As we checkin on holy week.
Convenient store near by like 711
Rooms need to be clean property as we enter theres some cigarette smells.
Soap, shampoo, and other bathroom used good for sharing or for one person kahit naka checkin 2 people.
Buffet food few choice.
Parking sobra dilim sa mall hotel parking for valle only.
Pool need frequent change water and steam bath need renovation.

Bit dated but always stay here and get looked after when I m in town.
Wish they would crack on with the upgrades and have a bar snack service by the pool.
Thanks for always upgrading me

Good business hotel, nice polite staff, good breakfast. Unfortunately, there were issues with the draft beer in the bar, always flat.

I had my best time of Manila at Crowne Plaza Manila where I attended Cocktail party hosted by Government of Philippines and the Republic of Palau. The Crowne plaza is in the hub of city and at walking distance from Asian Development Bank headquarters. It is super good place of accommodation in Manila. #LetsGuide

good location since it is at the center of the city with many establishment nearby

Caring and always ready to help personnel. The employees are amazing.

Internet had been upgraded! The previously very slow wifi is now fast and efficient. The only drawback is my reservation was for 3 people, they gave us 1queen size bed so my husband ended up sleeping in the couch We were too tired from long driving to ask to be transferred to another room

A hotel located in Ortigas. Has a small lobby but the place is alright

We had our corporate christmas program there. Comfort room is clean. Food is good. Sound system is ok; better than marco polo ortigas. Sound guy was requested to play drumroll sound on-the-spot; he immediately delivered.

Always been my trusted and go to hotel for booking my business partners! Executive floors are free of charge to use executive lounge where you can have quick meeting with 4-5 people for business catch up + coffee, finger foods, nuts pastries! AWESOME!

Excellent accommodation! A home away from home, right venue for deped national gatherings.

Staff was not much helpful in finding the function room.

Went here for various events. Each time was a pleasant experience.

Location is convenient because it is connected to the Mall and the Executive Lounge is spacious.

Its a bit old, but they do change carpets or paint the walls every 4-5 years. There is access to 7-11 for the budget traveller at the opposite building and an entrance to Robinsons mall. The mall opens at 10am tho. The Grand Ballroom is not bad nor good either. They are on the pricey side.

Beautiful hotel. It is cozy and staffs are kind. You can add this to your choices of hotels for a venue for seminars and receptions for your wedding.

Nice Hotel for stay. A variety of breakfast items including Indian / Asian food.

this is a place with an amazing dimsum experience on sunday, service is good fast and the place is family friendly and kids friendly. definelly worth the money. dessert are soooo good.

Best hotel in the Pasay Philippines. Nice place to stay with family..

Good and cosy place. But, front desk staff not as friendly and helpful as expected from an IHG brand. Little disappointed.

We don't like crown plaza because they put us on the smoking area

A fine hotel to stay at in Manila. Old but well kept rooms, spacious and with international power sockets. WiFi included and reasonably fast. Breakfast buffet is tops! Note that debit cards cannot be used for safety deposit.

Excelent service , and the facilities is awesome, and accomodating pesonnel.

Big Rooms, perfect bed with soft pillows. Its really is a 5 star feel

Great room and service. Also connected to the mall which is a plus.

Everything aok!!!
Thanks, we'll be back again next year...

My go-to hotel for business conferences. Great service and facilities.

I have here for a number of conferences. Such a nice and friendly place.

Crowne Plaza is an aging hotel with seriously over priced rooms and services. Considering alternatives in the area at the same price point which offer significantly better lodging, I would not stay here again. Although the location is great (near several large malls in the middle of Quezon City), everything in the hotel seems to be priced to exploit wealthy patrons. For example, spa services and breakfast cost four times what it would anywhere else in Manila, and the quality was always sub-par. The rooms are also deteriorating. Lights flicker, old alarm clocks barely work, and it simply can't be justified at it's price point.

A good place to meet and greet. A nice place to enjoy a lazy afternoon.

The convention hall is very spacious for the event. The preparation was impeccable.

Nice food. Proximate to malls for shopping and added recreation.

Food run out of supply in a pediatric infectious society convention. We paid to the society in advance and we get our food late 1.5hr late. People are done eating while havent esten our yucky lunch.

Great place. Good amenities. Child friendly. Although the food is not that good.

Was here for the 1st time late last year when our High School's Golden Jubilee event was held at their Main Ballroom. Booked months before so I had discounts. Stay was comfortable all-throughout my 2 nights, 4 days stay. What i liked also was the complimentary tray of fruits as a "welcome treat" as having been on a late morning flight with no lunch yet at mid afternoon- it was just completely perfect! Their people are professional, warm and have excellent customer service - from the Managers down to their staff, no exceptions. Impressed much! Wouldn't have second thoughts in booking here again when in Manila. Room had great views, too- Ortigas skyline (sans the traffic)!

Love it....restored my faith in hotels after some of the recent crappy hotels I have stayed in... will definitely stay here whenever I'm in Manila.