Crieff Hydro Hotel and Resort Reviews

Quiet, clean and friendly. The place is what you're looking for a holiday in Scotland with many options for leisure and sports.

Beds can be uncomfortable and the restaurant quality of dishes can be improved but overall it is a great hotel.

A shame for such a hotel ... was in this hotel on business and not for the first time.
Until now I have never got a decent room ... at the moment room 239 between 2 lifts ... every movement of the lift can be heard until evening at 11.30 p.m. and from 4.15 onwards again and again. When I complained, I was turned off and presented as stupid. The lady at the front desk was very unfriendly. A distinction is made here between working guests and tourists .. for me clearly racist and discriminatory.
The hotel itself would be nice.
The kitchen and the restaurant staff clearly deserve 5 *****
The rest can be forgotten

Didn't stay but visited for coffee and it seemed very comfortable. Set amidst stunning scenery.

Very dissapointed with our stay, arrived & got a trolly for taking our suitcases up the stairs with our gifts, were told to take the lift to the 2nd floor, which we did to come to the end of the corridor to find a 2 flight of stairs to More

Such a phenomenal place the views are outstanding! Simply love this gorgeous place and I can't wait to come back with my partner. It's so modern too which is great!

I love all of it. The staff is nice. The activity are great and it is the best place to go for a break.In my opinion Creif Hydro is one of the best holiday destination's in Scotland.

Staff and food were superb but the hotel is so dated. Cracks in walls, dirty carpets, broken furniture, leaking roof, mouldy showers etc etc. Such a shame. We paid 150 for one night and will never go back.

No words to express my interest in the property &the staff & the food 100 perfect thank you

good customer service but getting pricey. C'mon Crieff Hydro, play fair!

Possibility of many activities: from horse riding to paintball to lazer

Great hotel lovely rooms great pool and friendly staff

Swimming pool was overcrowded, they should control how many people they let in at once. After pool we went for a meal- place is unfriendly for disabled( mobility issues) people, so many stairs in every corner- disappointed. Thankfully food was top standard!

Lovely hotel in beautiful grounds.

Good selection buffet breakfast with traditional and continental choices. Was surprised at the use of tinned mushrooms though.

Never got a hot shower. Water was lukewarm every time I tried it.

Murraypark Hotel was very good. Only downside for us was at dinner as we felt dining tables should have been further apart! Room and food both excellent.
We also visited the sister hotel, Crieff Hydro. Lunch was very good. We played putting but unfortunately there was no putting flags so we had to improvise and stand at the whole with the putter!!

Great hotel renovated to a high standard. The food was great although the sandwich bar selection could do with some more basic options for those with children. The car park is quite a hike from the from main door and in inclement weather with children and multiple runs to the car this can be exhausting. That being said once you are in and settled it's a lovely place to spend time, spacious and elegant. Will visit again.

Lovely hotel and lodges with a vast array of activities and classes.

Just back from a 2 night stay celebrating our 28 th wedding anniversary. Very busy.but staff still were able to stop and say hello so important for basic hospitality which can often be lost as a hotel grows. Miguel and Sol waiting staff should be commended for customer satisfaction. They both were very personable and took time to care. Much appreciated. Looking forward to our next stay xx

Stayed at the hotel on tuesday 17th March..was very disappointed..the bed was so uncomfortable, pillows hard and uncomfortable...then the breakfast on Wednesday morning was not even Luke warm..very disappointing.

Stayed in family room which was nice, pleasant staff and food excellent. Great place for kids with lots for them to do at the hydro and surrounding areas.

Gorgeous! Surrounded by green fields, meadows, many walking paths through quiet woods with tranquil brooks! Rooms are quiet and beds comfortable. Breakfast is delicious, good selection. No A/C and it gets a bit stuffy in the rooms even when cool and brisk outside. Restaurants on premises are a wee pricey, 10 minute walk into town with many options.

A 5 star if going with kids, a 3 without. Super friendly and helpful staff. Would recommend taking snacks as buying up there can be pricey

Plenty to do, great scenery, staff very helpful, plenty to do, horse riding, tennis, swimming, bowling to name a few. Well worth a stay

A very high quality location, with plenty to do for both adults and children.

A massive congratulations to all the staff and management team for getting the hotel open again during the COVID pandemic, you have all gone above and beyond to try and create a safe environment for everyone in these extremely difficult times.
Thank you so much for giving us back our family summer holiday and allowing us to relax in your beautiful hotel and grounds.
Well done

Friendly place to relax. A bit if a hike back up if you visit the town centre on foot.

Lovely place, very attentive staff and great facilities. You would need to stay for about two weeks to even have a chance of trying out all the activities and treatments that are available! The one drawback was just how busy it was. Of course, hypothetically this is a good thing, because it proves that it's a popular and desirable place to visit, but we stayed for a weekend in mid-May - not even a Bank Holiday weekend - and we were informed at one point that they were cooking breakfast for 600 people. 600!! So because of the huge crowds, there was regularly no room in the bar/lounge areas (we were a party of nine so almost impossible for us all to sit together). Having breakfast was like trying to eat in the cantina from Star Wars! In the evenings there was evidently great activities for the kids - but the noise and hustle and bustle associated with that made it difficult to relax (which, lets face it, is the whole point of staying at Crieff Hydro!). We had pre-booked the Segway experience at Action Glen (absolutely amazing, a real adventure - would definitely recommend), but on arrival we tried to book spa treatments but there was no availability due to the huge number of guests. If we had wanted to try any other activities, we would have been unable to get a place unless we had booked very much in advance. I think this is a shame, because one may not know what one fancies until arrival, by which time it's too late. But, again, gorgeous surroundings, helpful and hard-working staff, good selection of drinks at the bar, definitely worth a visit - but maybe try autumn/winter instead of spring or summer!

Lots to do and plenty to see only stayed one night but i would happily spend more time here

Great time at Creif Hydro , helpful and friendly staff,excellent and wide choice of food . Lots of activities for keeping the grandkids amused. Recommended for a family night away.

Lovely setting. Great food and very professional staff

Wonderful aromatherapy session. Great fun on the Segways

Went there because family were staying there at a self catering unit

Incorrect rooms allocated to both parties in our booking. Despite pre booking and additional cost for exact room type - we had to return to front desk 7 times on day one and 5 times day two and finally 3 times upon check out. Spoke to several a managers and absolutely nothing was done to deal with our issues.

Brilliant family getaway. Childcare also, so mum and dad can enjoy some chill time.

Another visit to the Hydro, it's "family friendly" and no mistake! But large comfortable room in well kept surroundings. Hopefully the main dining room won't be swamped with preschool children at dinner time!

First things first. Activities were great and really made the break, especially the segways. But...the reception was badly understaffed which meant big queues and delays although the staff were helpful enough. The rooms could do with some TLC - for example, we had some seriously squeaky floorboards and this was an issue throughout the hotel. On the whole, the recent refurbishment seemed rushed. Most of the work seemed focused on the ground floor (probably to superficially impress the conference crowd). One thing that really irked though was the lack of free wifi- 30mins in the lobby is just too stingy for a so called premium hotel. Please get that sorted.

Routine maintenance very poor lights out in room sink plug not working properly front door of hotel two out of three not working 30min to check in not great 20min wait for breakfast table so dissapointed

Outstanding accommodation as always. A bit manic at changeover times, long reception ques and no parking spaces causing double parking. I do expect a bit better.... not good if emergency vehicles are required. dogs welcome in the out of hotel accommodation which is great but very few dog bins and nowhere to put your dog if you want to go into the hotel for a fine cup of tea. But it is a fine cup of tea!

Disappointed this time. Lack of consideration by staff when husband took unwell.

Lovely place with loads to do for the family but seems to have become rather pricey.

Great band at the Party night but food so-so & expensive for drinks

Re-booked to go back for X-mas to Sister Hotel (Murray Park), had to amend the booking and resolved by Nic @ Crieff. Big Thanks!!!

This phenomenal and the food is good. Many activities also for children.

It's a beautiful hotel with beautiful views and loads of activities. They usually have good promotions. The only reason I don't give a higher score is because due to the promotion is normally packed. So mind that when choosing the time to go.

Service in the hotel was Good, food in the restaurant was excellent. Surroundings around the hotel were delightful. Plenty to do and see.

It was really good, helpful staff and lovely food. I really recommend the spa experience

Brilliant. Loved it. Great services. Great facilities. Good place for family break.

The room was disappointing for the cost. Food was fine but not exceptional. Spa was the highlight.

Awesome location and facilities. Best hotel I've ever been to for kid's activities. 4 hours of childcare per day included in price of stay - great staff and activities for the kids too.
Highly recommended

Good hotel, friendly staff but rooms carpets are old. Very good food options.

Great wee break only complaint hotel was roasting hot

Great few days food's lovely country side lovely hotel really nice a peaceful and relaxing few days.

Best ever Christmas night out, Groove Culture (the band on the night) were excellent.

Couldn t fault the place. It s ideal for families wanting time away and not have to worry about judgy staff or guests. The food is good, the cocktails are excellent, the facilities and bookable activities are great, and the 2hours childcare per day is brilliant. We ll be back again for certain.

What a brilliant place with caring helpful staff and outstanding facilities.

Really enjoyed our short time at Crieff Hydro. It was particularly good for us as we have a young child. There was a great soft play, stables and trampolines. The whole place feels very family oriented and the staff were very accommodating of the children.

Splenidng and impeccable, we visit this place with the family and really there's fun for everyone. From the outstanding service to the pristine rooms, the facilities and the activities are just fantastic.

Spa day - absolutely amazing, really enjoyed ourselves, thank you

Really enjoyable break. Friendly staff and excellent food. Lots to do and great scenery. Clean rooms and plenty of tea and coffee provided.

If you want a good Scottish experience, I recommend visiting.

Great for families, lovely countryside, great restaurants. And loads of kids entertainment

As fantastic as ever. You get what you pay for with the Hydro.

Lovely location and a wonderful place for a short break.

Old grandeur appropriately modernised. Good facilities and service. Beautiful and very peaceful location.

Lovely busy hotel with plenty to do and friendly helpful staff. A great swimming pool that my grandson loved. Went twice a day!!!!

I attended with a friend who was there to book a 50 person dinner for an upcoming big birthday. We had lunch in the brasserie. Big mistake. Firstly I asked about the soup of the day. None of the staff knew not even the person in charge, her demeanour of disinterest was palpable. She clearly didn't know what food they were serving. On its own no biggie. We were then served warm water to have with lunch. My starter was mackerel. OK but served with an apple concoction that tasted of wet dishcloth. My companion had pate, a massive thick slab served on a modest piece of bread (1). Totally inelegant. Obviously a substantial amount of pate was left so more toast was called for. One even smaller piece arrived so ultimately half of the pate was left.

My main course was undercooked fish which was returned uneaten. No mention of removing it from the bill despite complaints. If it had been my bill I would have insisted on it being removed. My host was far more gracious than I and simply paid. All in all the experience was dreadful and will make me twice about returning. I had intended that my father and I would book in for a mini break over the aforementioned birthday. The 50 person dinner was not booked that day. Hopefully we will be going somewhere else.

Great place. Amazing kids activities. Pony ride for my 3 year old, was only topped by Mario kart! Soft play slide is a bit insane tho. Almost vertical! Bouncy castle etc was great. Loads of indoor space to run around even if its too wet outside. And a wee trip down to Campbell's bakery is also highly recommended.

Good staff, food was excellent. However the hotel fixtures and fitting were old worn and dirty.