Courtyard UAB By Marriott

Courtyard UAB By Marriott

4.1 380 Reviews
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380 Reviews

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Philip Haynes
Reviews 1
h.w. EkoalaT
Reviews 1

The closest hotel to UAB hospital, 5 feet from front doors to hospital elevators. Highly recommend if you have someone a staying at UAB. Artsy. Soft beds. Bistro & 24/7 shop. Nice lobby to meet in with group seating or personal chairs w/ lamps & double power outlets. Bistro serves alcohol & food till 10. Older building but everything has been renovated nicely. $147&up. No singles. Suites & handicap rooms available. Ice on all floors. 24/7 fitness center. No pool.

Elizabeth Allred
Reviews 1

My mom and I stayed here for approximately 2 weeks while my dad was hospitalized to have a liver tumor removed. We paid an average of $175 a night, and this was the UAB hospital discount rate . During our stay, it was like pulling teeth to get our room cleaned. We would constantly have to call and ask to have it serviced. Our room was even skipped two days in a row and when I expressed frustration to the front desk, I was told they would inform the house keeping manager, but nothing ever got better. We finally got tired of begging to have the room cleaned. This would have been less frustrating had we not paid close to $3000 for our 15 night stay. If you are going to promote yourself as the hotel connected to UAB, and your patrons largely be individuals who are dealing with family members who are hospitalized, then your standards should match what you promote. We would have checked out a long time ago had it not been for the fact that we live close to an hour away, and needed a convenient place to stay to help take care of my dad.

ACC Garage
Reviews 1

The hotel itself is a typical Courtyard. What makes this one stand out is the staff. The entire staff was wonderful, however, I would like to recognize one individual. I witnessed Johnmon (sp?) assist multiple guests, myself included, and do so with the utmost kindness and understanding. Thanks staff at Courtyard UAB for making my stay as pleasant as possible.

Roderick Jackson
Reviews 1

It did not appear that the staff was overly concerned about making sure the guest had a quality experience. An example... the parking setup is dependent on getting validated stamps each time you enter and exit the facility. Upon leaving I asked the attendant to stamp my parking card only to have the card not stamped as well as it needed to be. Once I got to the parking meter I had to pay to exit the garage. When I returned to the front desk and asked the attendant about the situation I was told that there was nothing that she could do even though the misapplied stamp was her doing. These attendants struck me as disengaged and interested in doing more to avoid work than they were to provide customer service.

Fixin's With The Figgins
Reviews 1

When I told the manager about the roaches in my room, she didn't care at all. She talked as if we were nothing and said roaches come out in the summer anyway. So, I guess where supposed to pay to sleep with roaches. Wow. How rude and nonchalant can a person be. Check the pics out, one in the bathroom and one started crawling near the ceiling.

Lupie Living With Melissa
Reviews 1

We had to stay because my husband had surgery at UAB and were very satisfied with the room and the service! It was right there at the hospital so all we had to do was take him up the the room and put him to bed!

Paul Shepard
Reviews 1

Great hotel. They should consider doing a free continental breakfast with the rooms.

Mallory Tidwell
Reviews 1

Sadly, while waiting on my father-in-law to be taken back for a liver transplant, we finally made it to the hotel at 2:00 am. While waiting to be checked in, the desk clerk informed us that they normally provided military discounts. However, since they were almost to capacity, they stopped providing that service. We paid $200.00 to stay for 6 hours. As a hotel located near a major hospital, one would hope they d be more accommodating during difficult times.

Justin Hovater
Reviews 1

Very nice hotel. Very convenient to UAB hospital. Room was spotless upon arrival. However, was not worth the price. Can find places to stay that are just as nice, but at lower price, and get more included with your stay, such as free breakfast.

Matt Rougeux
Reviews 1

Nice and clean modern rooms. Better than the springhill suites. Bed is comfortable, AC is noisy, but that's not unusual. Breakfast is expensive, and no complimentary coffee downstairs, gotta pay.

BIANCA HARDY
Reviews 1
jaime salter
Reviews 1

Was not impressed. Parking was in the parking garage at the hospital. Was not bad though because they validated the parking ticket and I did not have to pay for parking. Rooms were nice. No robes in room though. Also, went downstairs to buy coffee from their Bistro and it was closed in the middle of the day. We had to go to the hospital to get coffee. Also they had drinks and snacks available in the lobby but the prices were so high on them that it was not worth it. Got my room bill under the door and went to check out and they charged me $21 for room service that I did not get. Also a lady behind me came up and said they charged her double.

Tia Goodwin
Reviews 1

Very convenient for anyone visiting downtown Birmingham. I was visiting a family member currently in UAB hospital, very short walk from the hospital entrance. Room was clean, staff was nice.

Hiram Ngatia
Reviews 1
S Reyn
Reviews 1

When Pulling up to check in, there's very limited space if their are two others cars checking in. Also parking is shared with Hospital next door so that makes it a very crowded garage during the week.

mike rush
Reviews 1

Do not accept a room by the fitness room because they have inexperienced people in there dropping weights at 6am in the morning and when you call the desk and complain, all they do is ask you what you want to do.... poor customer service while sleeping hours with loud banging .

Amber Dollar
Reviews 1
Janice Young
Reviews 1

Desk clerk very rude. Room was dusty. Was told by reservations clerk deposit was one hundred upon arrival desk clerk told us it was two hundred and fifty. Would not check confirmation number to see what reservation clerk had told us. Room for night almost 200 dollars. Very over priced for what you get. Only reason to stay there is it's close to UAB Hospital.

Mithilesh Bhaskaruni
Reviews 1
A Anderson
Reviews 1

We recently had a family reunion and used this hotel as our home base. It was located close to most of our designated activity areas and even though it was close to the hospital , we weren't really bothered by ambulance or EMS sirens. There were a multitude of restaurants within close proximity for those not wishing to partake of the free complimentary breakfasts that were provided for us daily. The rooms were comfortable and the conference room were we met at the beginning and end of our days, were well stocked. The staff was extremely accommodating. We had a marvelous experience.

Keith Barrett Jr
Reviews 1

This is a nice property with absolutely amazing staff. All of the front desk, plus Jarel-Valet, we wonderful to me. I had an emergency at the hospital across the street and the hotel communicated with me so I truly appreciate the thoughtfulness. I'm an employee with Marriott today because of the wonderful experiences I had as a child when my father worked for a Courtyard by Marriott. CBM has been my favorite every since and this stay continues to prove why.

Eric Gillette
Reviews 1

Everything was as you would expect it. Top-notch facilities, amazing staff, great rooms with nice views, comfortable bed, nice bathroom. Even the Wi-Fi was great which isn't normal with hotels. I originally Lee the entertainment which allowed you to sign into your own netflix or hulu account! It even included free HBO!

Krysti Davis
Reviews 1

This hotel is located directly across from the UAB hospital. It even has an enclosed catwalk connecting directly to the hospital. It is a quick 2 block walk to Children's Hospital of Birmingham and very convenient to both. The rooms are very nice and quite comfortable. The staff is professional and friendly. Will definitely stay here again if I need to visit the area.