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My mom and I stayed here for approximately 2 weeks...

My mom and I stayed here for approximately 2 weeks while my dad was hospitalized to have a liver tumor removed. We paid an average of $175 a night, and this was the UAB hospital discount rate . During our stay, it was like pulling teeth to get our room cleaned. We would constantly have to call and ask to have it serviced. Our room was even skipped two days in a row and when I expressed frustration to the front desk, I was told they would inform the house keeping manager, but nothing ever got better. We finally got tired of begging to have the room cleaned. This would have been less frustrating had we not paid close to $3000 for our 15 night stay. If you are going to promote yourself as the hotel connected to UAB, and your patrons largely be individuals who are dealing with family members who are hospitalized, then your standards should match what you promote. We would have checked out a long time ago had it not been for the fact that we live close to an hour away, and needed a convenient place to stay to help take care of my dad.

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