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Roderick Jackson Review of Courtyard UAB By Marriott
It did not appear that the staff was overly concer...
It did not appear that the staff was overly concerned about making sure the guest had a quality experience. An example... the parking setup is dependent on getting validated stamps each time you enter and exit the facility. Upon leaving I asked the attendant to stamp my parking card only to have the card not stamped as well as it needed to be. Once I got to the parking meter I had to pay to exit the garage. When I returned to the front desk and asked the attendant about the situation I was told that there was nothing that she could do even though the misapplied stamp was her doing. These attendants struck me as disengaged and interested in doing more to avoid work than they were to provide customer service.

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