4 years ago
TERRIBLE! I regret not suing them. My son will hav...
TERRIBLE! I regret not suing them. My son will have a permanent scar on his face for the rest of his life because of the carelessness of the staff here. I gave birth to my son here and it was so traumatizing it made me consider never having more children, or moving to a different city to have them. Firstly, the Lamaze class was a joke! The teacher would send us all home if we didn't know the answers to her questions (we were there to learn, of course we didn't know!) so we didn't get what we paid for... she was also VERY rude and VERY unprofessional. Secondly, I was there for a check up, three months before my son was due, and they told me that I needed to go into labor. I wasn't even fully dilated or even close to it! I told them that I wanted everything to be natural. What did they do? They put me in a wheelchair, wheeled me to a room, and popped my water! I had NO pains the entire pregnancy until they popped my water. I was in so much pain and the nurse refused to give me pain medicine- she told me that I needed to feel the pain so that I wouldn't have "more babies because I was too young". (I was 20 at the time, and married). My mother was there and was filming this, and we have it all on tape! They were extremely rude to me, extremely unprofessional, and uncaring. It was a nightmare. They finally gave me my epidural, but turned it up so high that I completely lost all feeling in my lower body! They told me that they had to turn it off and I felt everything MUCH WORSE after that with no pain killers. After I had my son, they took him away because my blood pressure was so high (from the stress and shock) my body was convulsing. They woke me up hours later to tell me, "don't worry, we've been feeding your baby for you." I was angry because I wanted to breast feed and I did not want him having formula! I told them this several times, and I also told them I needed help breast feeding (even though I had read a million articles on it, I still wanted to make sure I was doing it right) and NO ONE helped me!!!!! They just kept feeding him formula! ALSO, after I had him, I had given them (prior to giving birth) a pair of hand covers for his circumcision (my husbands idea). They came back and told me that he scratched his face during the procedure and it would heal. HE STILL HAS A PERMANENT, DEEP, SCAR THERE (he is now 13 years old)!!!! ALSO, after I had him, I needed to eat and shower- but apparently that's not a concern at this hospital. I was told that I had to wait for a nurse to remove my IV before I could go to the shower. So I waited... and waited... I ordered food in the meantime and I waited and waited... almost four hours later they brought me a soggy GROSS salad. I was about to pass out and had to pay someone to go and get me some real food. But I still waited for the nurse to take out my IV and come and help me with breast feeding (my son was still away from me, I BARELY saw him the two plus days I was at the hospital). They didn't take out the IV until LATE that night. I had to wait almost two days to shower!!!!!! ALSO after I had him, when they let me hold him (for a very short amount of time) they were letting random people in my room! I told them that I didn't want anyone but close family in the room but random people were coming in and taking photos (a pastor I don't even know! some extended family who I hardly know, and that horrible Lamaze teacher and her assistant). The Lamaze "teacher" and her assistant asked me "how it went" and I told them it was horrible. She then lifted up my "diaper" that they make you wear, and checked it (so weird!) and then said something under her breath about me being a bad parent because I didn't "love it". ALSO, after the fact, when I was finally able to come to my senses and realize that it wasn't just a terrible nightmare :( I called the hospital to complain. I kept getting transferred and hung up on, and laughed at! The name of the manager on the labor floor was Sheree and she was extremely unprofessional and rude! WORST HOSPITAL!!!!!