C

Celina Ibanez

4 years ago

Worst experience ever took my granny because she w...

Worst experience ever took my granny because she was coughing up blood was taking through the side door was sat down on a chair nurse asked why she was here so we told her doctor came up and asked why she was here so we told him doctor said see you when your in a room was taken back to lobby next thing was taken to x-ray and back to lobby taken to ekg and back to lobby taken for blood work right behind door lol and back to lobby mind you this is a 96 year old lady so after all the test and still waiting in the lobby four hours later a nurse calls my granny s name so we walk to desk she said here is your Paperwork need you to sign her the paperwork had two scripts attached no clue what for I guess this is the new lazy way things are done now no clue what was wrong with due to us being told nothing. so I put my granny in the car and left just to find out one turn from our home that they never removed the needle from her arm so I drove back my luck the same nurse came out to the car and removed the needle and went back inside I came around the car and got back in the car just to see the blood gushing out because my granny is on a blood thinner I went back inside to tell the nurse and I ran back to car to stop the bleeding with my shirt and here comes nurse to tell my I granny I told you to put pressure on it mind you she has Dementia.Called to complain was told someone would call me never got that phone call and I have pictures to show what I am saying is true. we will never go there again . thought I would share so no one goes through what we did . Giving a one star because the people that did the EKG/X-Ray/Ultrasound/Blood work were so wonderful I can t stress that enough this people were there because they love what they do but the rest I felt were there for a paycheck.

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