Corona Direct Reviews

Damage report made clearly describing what needs to be done and they are still too lazy or too stupid to understand what you mean.

If you state twice that a repair company only makes an offer on behalf of the insurance company, then you can expect that, in this case, I will get very irritated when you refer me to the repairer for the second time to make an offer have it made.

They are probably kicked on their toes now, because they no longer respond now that I have indicated that I have to pay 115 for the quotation. Of course I want to see that money back.

Very bad thing this, I also recommend staying here as far away as possible, 100% sure that there are better companies.

I can only recommend your insurance company, following your listening, your professionalism, your seriousness, and the disputes between services rendered in the disputes you occupy.

Worst experience ever! This insurance is one big SCAM! Once I have insurance contract in my hand and I sign it, there is a phone call where they say "we won't insure you (for this price) unless you convince your other family members to also join us" !! When I explain that I am living alone, they tell me they're not interested in me and hang up!!!!

No one answers .. we wait an hour and nobody picks up ... I wonder who will pay my phone bill .. !!

Auto contract, good price, no worries, he checks the mileage by letter which is normal he even reimbursed me the difference, after seeing if there is a problem

Hello I give my opinion on direct corona
I have several vehicles with different insurance
The positive point of direct corona
The prices are very advantageous
There is an effective telephone service
A sales service very present

But I'm only 4 out of 5 for good reason

The first their marketing department reminds you a little too often to ask for our decision after making an offer
(not.grave)
For me the loss of the star is here
I'm asking for one-day insurance for another vehicle that I'm going to take care of at home
It is given 1 day
2may later I reapply
He can not do it anymore
In all other insurance (more expensive it does not break any problem)
Here it is impossible

Awful experience. I was mistreated and I cancelled the insurance I just had hired, because I don't want to imagine how he would treat me if sth ever happens...

I have neatly applied online, received an answer and was a small problem, resolved by telephone with a very friendly employee.
5 minutes later reply confirmation via email, so yes ... until now very satisfied ..

Super good and fast I strongly recommend Corona auto good quality unbeatable prices thank you.

A few months ago I wanted to take out my car insurance with them ... after battling on the phone for lead shots I receive the contract, which I send back completed and signed. Had to wait 10 working days to receive a contract full of "errors", I ring to ask for a correct contract: I can clearly hear that I am bothering them. I return the 2nd contract for validation and I wait .... I wait .... without news I ring and there in a haughty tone I am told that they have nothing in my name, that no I do not have sent nothing because they have received nothing! Future clients are liars and they don't lose any documents, right? They just hung up on me!
TO FLEE!

Unprofessional, dealing with customers unfriendly do not trust this insurance they have canceled me without notifying, I do not recommend this insurance very disappointed!

I have been assured of many years with Corona in whom I had full confidence based on his reputation for practicing competitive prices.
After inquiring, I found recently with astonishment that I was probably wrong because other companies offer me much cheaper prices.
I pay 600 a year at Corona for the RC Car (per kilometer without overtaking) while other companies offer me 280 for the same covers, more than half of my current premium at Corona.
I had never made comparisons so far because I always trusted Corona and I naively thought that my RC reflected the average market price.
I admit I do not understand how the bonuses relating to my RC have never been spontaneously optimized by Corona ....
All these long years, Corona has never made any commercial gesture and she never had to intervene in the context of a disaster either.
I therefore canceled my contract ... and Corona let me go without even making a counter-proposal!

Soon ended this rather unpleasant "batrache" ad campaign to hear?

No wonder when I see the number of 1-star ratings. Company to avoid if you do not want trouble. While perhaps cheap at first glance but you will pay dear when you need their intervention. I paid my annual premium, 6 months after I cancel my contract because I sold my car (plate canceled). 1st response of the companion: sir you have to pay us 12 EUR. I make a first complaint. 2nd answer: sorry sir, you will be refunded 900 EUR. But when ?? At the end of my contract so in 6 months. I never saw that. Whatever. And in addition to each time you come across someone else, whether on the phone or email. They look like carpet sellers sitting behind a desk far away from Belgium.

Very nice qd it is to convince you to sign a contract, but once vs are customer and need assistance, the tone is totally d different, very disrespectful, I highly recommend this insurance

Price saves me about 300 / year, that's worth it anyway.

Catastrophic staff, On the date, 05-09-2019 I ask new in matriculation for a small truckete, I received a gray card with payload of 526 kg, I ask for the change that I know it my gray card, I not received my paper I roll without a gray card, very incompetent staff. I do not recommend.

Today, 08-10-2019 I solved it because of another insurance company.

Horrible! First you overloaded with emails and phone calls and by mail. Eventually no license plates or insurance after 4 weeks. In the meantime paid just as much to a rental car as to a one-year insurance policy. Then I called my broker. Next morning number plates and same day insurance at the same price.
Corona is the worst thing you can imagine. HORRIBLE!
Staff don't know each other. Everyone tells a different story each time.
Score 0/10
It's raining complaints online!

They only insure until there is a real problem. Then it is done

Too annoying you hear on the radio daily how cheap Corona Direct is. Today I put it to the test and made the comparison via Verzekeringen.be. The result: Corona Direct gives me 2 quotes, one for 335.74 and the other for 361.90.
The cheapest is Touring for 223.11, then via Assurax for 261.80 and then Ethias for 266.74. Calculation based on 16,500 km on an annual basis, so clearly within the margin of less than 25,000 km that is deposited by Corona Direct. How is such advertising called again? Could it be misleading?

Sometimes pleasant but certain ouff to throw them away

Crappy society in terms of customer contact ... quite a difference from their fancy TV advertising. Employees do not even know the applicable procedures regarding the registration of a newly imported vehicle and continue to persist with their wrong information. And hautain on the phone answers "We have been doing insurance for so long, sir, we will know," yes, not. Then I knocked on the door of another company of which the friendly employee knew what she was talking about.

Also nice to hear when you call on a Thursday afternoon that you will hear a tape "Due to exceptional crowds, we are no longer available by phone until Monday, Please send an email" You just needed something urgent ...

Avoid

Missed a payment for the insurance of my dog due to changed address, so I never received a payment invitation. They never send a payment reminder by mail or by phone call. Then threatened me with collection agency?! This is not acceptable! AVOID!

No follow-up following the cancellation of the license plate, no answer to the questions asked by email, no refund of the months paid and not covered, ...

Attention, no replacement car in case of repairs and maintenance of your car even in full omnium !!! I return to AG insurances at the first opportunity!

Corona insurance. Keep you on the line for weeks to finally refuse you ...

I am very pleased
Fast and professional service
Really good offer

Huge problems with Corona directly. A hundred years ago a hundred years ago. If there was something wrong with the dog, it did not happen to fall within the insurance. After a year decided to cancel the insurance. 3 weeks of phone calls and e-mails and I still can not get away from it.
Stay away from this society.

Concerning the car insurance, the services by phone, mail, chat are perfect, the information received is clear.
Disaster management is fast, simple because everything is done online.
I recommend this insurance company.

Service rapide et Efficace, surtout par ce temps de Corona Virus.

Do yourself a great favor and find another insurer!
Everything runs smoothly ..... until you have to pay. Damage in law (total loss) was immediately reported, took 2 weeks before the file was looked at (and even because we called ourselves) expert report was then again at the office for 10 days without any movement. The accident has now been more than 4 weeks and there is still some prospect of payment. Cheap is expensive, I should have known better

Always someone listening, looking for the right solution with you
Super rate for me the cheapest and the best
In short if you are looking for good insurance and not too expensive, you are there

Request a quote from Corona Direct once. What an aggressive approach, after the quotation I received 2 letters as a "reminder", then they tried to call me 3 times, they said in emails that followed (luckily I had specified a non-existent number). I don't draw.