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J
4 years ago

Damage report made clearly describing what needs t...

Damage report made clearly describing what needs to be done and they are still too lazy or too stupid to understand what you mean.

If you state twice that a repair company only makes an offer on behalf of the insurance company, then you can expect that, in this case, I will get very irritated when you refer me to the repairer for the second time to make an offer have it made.

They are probably kicked on their toes now, because they no longer respond now that I have indicated that I have to pay 115 for the quotation. Of course I want to see that money back.

Very bad thing this, I also recommend staying here as far away as possible, 100% sure that there are better companies.

A
4 years ago

Worst experience ever! This insurance is one big S...

Worst experience ever! This insurance is one big SCAM! Once I have insurance contract in my hand and I sign it, there is a phone call where they say "we won't insure you (for this price) unless you convince your other family members to also join us" !! When I explain that I am living alone, they tell me they're not interested in me and hang up!!!!

v
4 years ago

Hello I give my opinion on direct corona

Hello I give my opinion on direct corona
I have several vehicles with different insurance
The positive point of direct corona
The prices are very advantageous
There is an effective telephone service
A sales service very present

But I'm only 4 out of 5 for good reason

The first their marketing department reminds you a little too often to ask for our decision after making an offer
(not.grave)
For me the loss of the star is here
I'm asking for one-day insurance for another vehicle that I'm going to take care of at home
It is given 1 day
2may later I reapply
He can not do it anymore
In all other insurance (more expensive it does not break any problem)
Here it is impossible

T
4 years ago

I have neatly applied online, received an answer a...

I have neatly applied online, received an answer and was a small problem, resolved by telephone with a very friendly employee.
5 minutes later reply confirmation via email, so yes ... until now very satisfied ..

N
4 years ago

A few months ago I wanted to take out my car insur...

A few months ago I wanted to take out my car insurance with them ... after battling on the phone for lead shots I receive the contract, which I send back completed and signed. Had to wait 10 working days to receive a contract full of "errors", I ring to ask for a correct contract: I can clearly hear that I am bothering them. I return the 2nd contract for validation and I wait .... I wait .... without news I ring and there in a haughty tone I am told that they have nothing in my name, that no I do not have sent nothing because they have received nothing! Future clients are liars and they don't lose any documents, right? They just hung up on me!
TO FLEE!

V
4 years ago

I have been assured of many years with Corona in w...

I have been assured of many years with Corona in whom I had full confidence based on his reputation for practicing competitive prices.
After inquiring, I found recently with astonishment that I was probably wrong because other companies offer me much cheaper prices.
I pay 600 a year at Corona for the RC Car (per kilometer without overtaking) while other companies offer me 280 for the same covers, more than half of my current premium at Corona.
I had never made comparisons so far because I always trusted Corona and I naively thought that my RC reflected the average market price.
I admit I do not understand how the bonuses relating to my RC have never been spontaneously optimized by Corona ....
All these long years, Corona has never made any commercial gesture and she never had to intervene in the context of a disaster either.
I therefore canceled my contract ... and Corona let me go without even making a counter-proposal!

Z
4 years ago

No wonder when I see the number of 1-star ratings....

No wonder when I see the number of 1-star ratings. Company to avoid if you do not want trouble. While perhaps cheap at first glance but you will pay dear when you need their intervention. I paid my annual premium, 6 months after I cancel my contract because I sold my car (plate canceled). 1st response of the companion: sir you have to pay us 12 EUR. I make a first complaint. 2nd answer: sorry sir, you will be refunded 900 EUR. But when ?? At the end of my contract so in 6 months. I never saw that. Whatever. And in addition to each time you come across someone else, whether on the phone or email. They look like carpet sellers sitting behind a desk far away from Belgium.

B
4 years ago

Catastrophic staff, On the date, 05-09-2019 I ask ...

Catastrophic staff, On the date, 05-09-2019 I ask new in matriculation for a small truckete, I received a gray card with payload of 526 kg, I ask for the change that I know it my gray card, I not received my paper I roll without a gray card, very incompetent staff. I do not recommend.

Today, 08-10-2019 I solved it because of another insurance company.

C
4 years ago

Horrible! First you overloaded with emails and pho...

Horrible! First you overloaded with emails and phone calls and by mail. Eventually no license plates or insurance after 4 weeks. In the meantime paid just as much to a rental car as to a one-year insurance policy. Then I called my broker. Next morning number plates and same day insurance at the same price.
Corona is the worst thing you can imagine. HORRIBLE!
Staff don't know each other. Everyone tells a different story each time.
Score 0/10
It's raining complaints online!

F
4 years ago

Too annoying you hear on the radio daily how cheap...

Too annoying you hear on the radio daily how cheap Corona Direct is. Today I put it to the test and made the comparison via Verzekeringen.be. The result: Corona Direct gives me 2 quotes, one for 335.74 and the other for 361.90.
The cheapest is Touring for 223.11, then via Assurax for 261.80 and then Ethias for 266.74. Calculation based on 16,500 km on an annual basis, so clearly within the margin of less than 25,000 km that is deposited by Corona Direct. How is such advertising called again? Could it be misleading?

T
4 years ago

Crappy society in terms of customer contact ... qu...

Crappy society in terms of customer contact ... quite a difference from their fancy TV advertising. Employees do not even know the applicable procedures regarding the registration of a newly imported vehicle and continue to persist with their wrong information. And hautain on the phone answers "We have been doing insurance for so long, sir, we will know," yes, not. Then I knocked on the door of another company of which the friendly employee knew what she was talking about.

Also nice to hear when you call on a Thursday afternoon that you will hear a tape "Due to exceptional crowds, we are no longer available by phone until Monday, Please send an email" You just needed something urgent ...

Avoid

I
4 years ago

Missed a payment for the insurance of my dog due t...

Missed a payment for the insurance of my dog due to changed address, so I never received a payment invitation. They never send a payment reminder by mail or by phone call. Then threatened me with collection agency?! This is not acceptable! AVOID!

M
4 years ago

Great

J
4 years ago

I am very pleased

I am very pleased
Fast and professional service
Really good offer

Y
4 years ago

Huge problems with Corona directly. A hundred year...

Huge problems with Corona directly. A hundred years ago a hundred years ago. If there was something wrong with the dog, it did not happen to fall within the insurance. After a year decided to cancel the insurance. 3 weeks of phone calls and e-mails and I still can not get away from it.
Stay away from this society.

l
4 years ago

Concerning the car insurance, the services by phon...

Concerning the car insurance, the services by phone, mail, chat are perfect, the information received is clear.
Disaster management is fast, simple because everything is done online.
I recommend this insurance company.

O
4 years ago

Do yourself a great favor and find another insurer...

Do yourself a great favor and find another insurer!
Everything runs smoothly ..... until you have to pay. Damage in law (total loss) was immediately reported, took 2 weeks before the file was looked at (and even because we called ourselves) expert report was then again at the office for 10 days without any movement. The accident has now been more than 4 weeks and there is still some prospect of payment. Cheap is expensive, I should have known better

D
4 years ago

good

W
4 years ago

Request a quote from Corona Direct once. What an a...

Request a quote from Corona Direct once. What an aggressive approach, after the quotation I received 2 letters as a "reminder", then they tried to call me 3 times, they said in emails that followed (luckily I had specified a non-existent number). I don't draw.

About Corona Direct

Corona Direct: Your Personalized Insurance Provider

Corona Direct is a leading insurance provider that offers personalized insurance solutions to meet the unique needs of its customers. The company has been in operation for over 80 years and has established itself as a trusted name in the industry.

At Corona Direct, we understand that every individual has different insurance needs based on their lifestyle, occupation, and personal circumstances. That's why we offer customized insurance policies that are tailored to your specific requirements. We believe in providing our customers with the right coverage at an affordable price.

Our range of insurance products includes car, home, travel, pet, health and life insurances. We have designed each policy to provide maximum protection while keeping costs low. Our team of experienced professionals will work with you to identify your unique needs and recommend the best policy for you.

Car Insurance:

We know how important your car is to you. That's why we offer comprehensive car insurance policies that cover everything from accidents to thefts and damages caused by natural disasters or vandalism. Our policies also include roadside assistance services so that you can drive with peace of mind knowing help is just a phone call away.

Home Insurance:

Your home is one of your most significant investments; it deserves proper protection against unforeseen events such as fire or burglary. At Corona Direct, we offer comprehensive home insurance policies that cover both structural damage and contents inside your house.

Travel Insurance:

Travelling can be exciting but also unpredictable; therefore it's essential to have travel insurance before embarking on any trip abroad or within Belgium borders. Our travel insurances provide coverage for medical emergencies abroad as well as trip cancellations due to unforeseen circumstances such as illness or natural disasters.

Pet Insurance:

Pets are part of our family too! Therefore they deserve proper care when they fall ill or get injured unexpectedly. With our pet insurances plans covering veterinary bills up-to €5k per year per animal (depending on plan), you can rest assured knowing your furry friend will receive top-notch medical care without breaking the bank!

Health & Life Insurances:

We understand how important it is for individuals and families alike to have access to quality healthcare services when needed most - especially during times like these where health concerns are at an all-time high! That's why we offer various health & life insurances plans covering hospitalization expenses up-to €1M per year (depending on plan) along with other benefits like critical illness coverage etc., ensuring financial security during tough times.


Why Choose Corona Direct?

At Corona Direct, customer satisfaction is our top priority; therefore we strive hard every day towards providing excellent service quality through personalized attention given by our team members who speak fluent English making communication easy even if Dutch isn't your first language!

Our online platform allows customers easy access 24/7/365 days a year where they can manage their accounts online including claims submissions which makes things easier than ever before!

In conclusion,

If you're looking for an affordable yet reliable insurer who understands what matters most in life - then look no further than Corona Direct! With over 80 years' experience under our belt combined with personalized attention given by fluent English-speaking staff members available round-the-clock via phone/email/chat support channels- there really isn't anyone better suited than us when it comes down choosing someone trustworthy enough whom one could rely upon during tough times!