Corona Direct Review

Perfect .. fast performance and communication I advise.
best price . Mutual respect and appreciation. They have time to hear you and understand

Corona Direct continuously ignores the Code of Conduct of the insurance company and, in terms of you, compensates you for damage to your car on a "meeting" with the insurance company of the counterparty so that your damage is only partly reimbursed. Corona Direct is therefore good until someone enters your car and Corona Direct has to ensure that all your damage is compensated by the other party. A traitor

Worthless, don't know the difference between a three-wheeled motorcycle (trike) for the track and a quad to ride in the woods.

After a year of insurance increase of almost 2 euros per month without any explanation ......

Years of insurance with them without damage. One day I decide to switch to another insurer because the service is not good corona. 3 times to my Address data transmission related with one move. Now after I'm gone for a year I receive a letter from a bailiff for 48 inclusive of all charges. Corona sit still send invoices to my old adress this as a result. Sad society!

I would like information, people demand 5 years without an accident, for me it is a dent in a metal garage door, reimbursed by insurance, how is this perceived? will they refuse to insure me?

Attractive prices that hide questionable practices.

Since mid-September in possession of my registration for number plate of my car. Still not registered with the result that the document has expired. And since 3 weeks we ask this document back to go back to the technical inspection with trader plates (so even extra costs) and still not received

Alles gaat zeer goed en vlot tot er daadwerkelijk een schadegeval betaald moet worden. Heb een hondenverzekering en had 3 consultaties bij de dierenarts op hetzelfde papier laten invullen omdat me dit wel makkelijk leek. Willen ze geen van de 3 terugbetalen omdat de eerste binnen de wachttijd viel. Over deze wachttijd is ook heel erg veel onduidelijkheid, deze gaat niet in bij aanvraag. Maar nadat je een brief hebt gekregen, weken later waar opstaat dat de verzekering actief is vanaf dan.

Nu werd ik aan de telefoon door een nogal heel onbeleefde dame beschuldigd van fraude als ik mijn 2 overige consultaties, die overigens wel buiten de wachttijd vallen op een apart blad zou doorgeven.
Volgens mij krijgt mevrouw een premie minder als ze mij eerlijk uitbetalen ofzo.

Allemaal heel spijtige zaken als je hier dan ook al je andere verzekeringen hebt en er op jaarbasis best wel veel geld achterlaat. Maffiapraktijken zijn het...

Nu ga ik hier puur uit principe wel mee verder!

To avoid, a gang of scammers ... attention in case of accident no recourse .. depending on the article you have not read .... DANGER.

Bad service when you have an accident..
My friend changed and went to Yuzzu..

It is not possible to register my second-hand car imported and pre-registered from Germany online, according to Corona Direct. This was reported to me by telephone, after which I very quickly (the next day) received the same message by registered letter with an unclear explanation that I can now arrange everything myself.
Tried to get in by phone today 2x 30 minutes to get more information and to ask to try again with more data. Everytime after that waiting period, it turned out without any message. Not really what their website says: after 1 minute you will get a colleague on the line. Then just fill in the contact form on the website. Wait and see.

In the meantime I had also sent a message via Messenger. The next day someone responds with the question what he can do for me. I answer the question with concrete information. After that no more reaction. Shift finished? Not interested anymore? To difficult?

Great insurance company, for people who drive little they offer a km insurance, where you pay a price per driven km. Sometimes marketing techniques that don't make me so happy (many letters, sometimes followed by a phone call). Breakdown assistance is included in the insurance!

They attract you as a new customer with a favorable price. Now I am 1 year further, and yes, their rates have been adjusted and blabla, and I am already more expensive than the insurer where I originally was. In short, save the effort and stay away from this scam gang

Fantastic experience with this company.
Now mileage insurance for motorcycles.
The wet dream for every enthusiast

Search only for profit, when it comes to paying them everything is fine, but when have need of them have been put out ...

Send mails frantically !!

To escape absolutely !!!

Too bad I do not know how to put 0 ...

I do not recommend this insurance. In fact, the rates are attractive, but if you are a young driver and unfortunately exceed the bonus penalty 11. They refuse to insure you. I therefore deduce that a young driver who would have a wrong grip, which can unfortunately happen when you lack experience ... is denied the possibility of being insured ... or worse, than Corona Direct terminates your insurance ... For me, this is a company that seeks to obtain new customers through attractive rates but whose profile brings negligible risk to them in terms of potential accident. It is shameful to see that only the greed governed by this type of company, I advise you therefore to be careful and to read the general conditions before committing because they will not hesitate to terminate your insurance if they consider the risk too high for them ...

insurance or he offers you a contract to accept you sign you send all your personal data then he refuses you on the pretext of demanding additional contracts like family fire of real foutage of pear silk saying a plate was order out there is none of this , I am still forced to go to work on foot 20km from my house thank you corona
all the more so with this virus which confines all peoples it benefits from it c is shameful a complaint will be made to the meadows of the test purchase services :) beware of you people !!!

I wanted to take out auto insurance. Super poor customer service incomprehensible. They are difficult to reach knowing that I will be a new customer.
COMPANY TO AVOID !!!

I can not recommend corona to anyone !!! Especially for a car insurance they just keep people on the line ... with the result that you are left uninsured!
You can contact several of their employees, they all know nothing about your file and can always explain everything from the beginning. Gangs of amateurs prefer to pay a bit more at a decent insurance company that does not leave its customers in the cold !!!

a real pingpong party !!
PS: what are cool with GooGle these that I can every day modify my comment if the problem and solve;) me too its taking me a bit of time this game !! for time I told you !!

Always satisfied for years. A satisfied customer. No cheaper elsewhere for good drivers. 10/10.

Cannot change a contract within a reasonable time. Any request remains unanswered. I dare not imagine in the event of an accident. Client cb direct and then corona for 20 years, we are changing all of our auto insurance contracts. Thank you soco

I did not think Corona was going to be that good and they are! I really have nothing to say, I had my first accident (not wrong) and they insured on the payment of damage repairs to the bodybuilder, the couriers are very fast too and you can even have a follow-up your file on the expertise and the progress of the repairs on their site!
I withdraw a star because the franchise is very high 500 even in full omnium, in case of vandalism they do not insure if the author is not known! While the price is very competitive compared to the competition but this condition is to be reviewed to be perfect! For the moment I find myself with a claw on my door without being able to repair it is new .... and I am in full omnium!

A very bad experience with this car insurance, before we were at Ethias and I never had a problem with them either in terms of communication or in terms of service.

If you are dealing with Corona Direct on the phone good luck: - / you will have small childish manipulations "Hello, Hello ... I have more network where the line cuts - to know that the line was correct from the start until 'when we ask the questions they don't want to answer !!

It's a shame to get there and even more shame that their personal never answers your questions on the phone because for them what comes first is their discussion and not yours.

If you want to spread unnecessary stress read your insurance contracts and especially compare well with other insurance before signing.

I would like to thank again Google for allowing us to share our experiences on this kind of practice.

good luck friends for the future.

Very fast and professional service. Very fast response time (by email at least) compared to other insurance companies (with others you have to wait for weeks). Staff is always happy to converse in english if the customer is a foreigner. Would definitely like to do business again.
Thanks very much!!

Very good service by web and phone and if needed they get you there quickly, I highly recommend.

Gentlemen of the management when you moved it would be necessary to warn your customers because all do not have internet

Nice that you can close online but I have the idea that there is a lot outside coverage.

Auto insurer for the whole family for decades.
With rare exceptions, very good advice over the phone, whether for insurance management and various documents and procedures relating to the car.
Very welcome and advice in case of accident (in our cases still legal, but I do not know if it influences their attitude), and then excellent follow-up of the file.
Flat: the questions asked by email (understanding etc. accounting during contractual changes: unclear because no supporting documents etc. of transfers, to the point that they cannot explain themselves without insistent request) are sometimes poorly managed, it is necessary persistence and patience.

Speed, efficiency, price and very professional !!!!

Too bad I sent all the requests online and every day they asked for something new and when I went to their office it was the worst treatment I ever saw
The official at the receptionist treated him ugly and was begging him. The receptionist only speaks one language in a country where you must speak at least two languages. I am now with them and my file is moving from them and I will send friends to me, but now I do not advise anyone I wish to see the manager in charge but with the employee can not you speak

Customer service 0
To avoid

I have seldon been helped so efficiently by an insurance company as by Corona Direct. Very professional staff !

Interesting company with different types of insurance covering various types of property with always attractive prices.

Hello
For my par I am very satisfied with the procedures and the follow-up insurance in rc and fire and car all the promises are held and one is well guided and well explained by telephone without any stress.
BAV
Alain Distexhe

To absolutely avoid this insurance. I'm trying to make the car deal at home by phone, asking questions about 2nd driver who is licensed right now. The question "Can I sign the contract and add the second licensed driver afterwards?"
The answer by a certain Nathalie Recevaut, taking a very aggressive tone "Sir, your call is registered, you are wrong, you contract is canceled directly under legal proceedings" ??? But where are you going ??? I do not have a contract at home !!! I'm asking questions ...

Very bad customer service, he refuses to come back to the question + the close of contra is not in your interests (in terms of stealing the refund on the vehicle price HORE VAT): - / DECU :(

I have had km insurance for years and have never had any problems. During the last clash I had (in law), they intervened very quickly. I was even amazed at this speed! I guess we can't please everyone and that some people are sometimes disappointed (and rightly so) ....

Cheap, but if nobody picks up the phone when it says: "You will get an employee on the line within a minute", then it will not help you

Easy, quickly served, always correct information, and above all always a friendly person on the line who quickly shows me around in this jumble of insurance, quickly and easily and 1 contact person for follow-up ... just everything IMMEDIATELY ....

Profits but no administration! This should be their slogan. They refuse to insure a client who has suffered more than 2 accidents in law in the last 5 years. An accident in law does not cost anything to the insurance company ... Profit search so, and does not bother with the rest. To flee! Good luck in case of dispute with them!

If you still need to apply for number plates, I would never insure with corona.
I have done this and have been waiting for the plates for 3 days, while with better insurance this will take 1 day.

Of course I cancel this k.u.t. insurance immediately !!

What a shame this society ...
kept on the line for a month and a half ...

Top this insurer pays back its customers for the kilometers they have not driven. For example, it is expected to repay 4.1 million euros in premiums to their customers with a kilometer insurance now that many customers have their car parked.

Customer-friendly, professional, very good price / quality

I've never seen that since the departure of people who attack you as tel who make contracts in your back without warning you and after hanging on the nose but really I recommend direct corona are too much but too much melon and coup I leave this to the personal who likes to be badly treated by a so called commercial service pfffffffff

The big mistake Corona Direct makes is that they constantly send out very advantageous offers, which are then used by the applicants to get the same price from their current insurer or at least a hefty discount.

For example, they do not have to switch, no administrative hassle (signing, canceling, scanning, e-mailing) and often they immediately receive an even more interesting counter proposal from their own insurer, without having to do anything further.

In any case, it always works with me!

The premium for my BA, for a small city car, has already dropped from 285 / year. to 220 / y .. Still, for more than 20 years with the same company ..

Getting a cheap quote and signing up is all very easy.

But an insurer can only evaluate you when you have a CLAIM.

In this respect, direct insurers generally score much worse than companies where you are insured through a broker who will show off for you, as a loyal customer, if you have had an accident.

Of course, many more people work in the sales department at those 'direct cheaper insurers' than at the 'loss item' IN LIABILITY.

What did you think?

Staff super nice, very aware and very active alas no possibility for the disabled and no parking space especially for people with reduced mobility. Finally they will move and can think about it

Assured at home in auto insurance, I am very satisfied with their services and I hope to be long because I have been very hesitant to change insurance (which elsewhere increased from year to year while I am in Bonus-malus 0 + Joker). Corona Direct seems correct in its prices. Premium quote respected during the contract. Pleasant telephone interviews, replies to letters ok . Speed for payment in the event of a claim, nothing to say. I recommend this company +++++

Can I take out cancellation insurance here if I cannot travel due to the coranavirus?

Not very understandable I think canceled all my insurance

Asked to return pink form asap. 4x on the line and always said that this was sent by registered mail. still not received after 3 months. no matter how cheap this insurance is, I will never insure my car here.

Make me a proposal by phone for car and home insurance. We agree on amounts and I receive signed returned letters. I complete and send everything and finally send me a letter saying that I do not match their criteria and that reflection they decide not to make sure. The reason ? Difficult to determine

Interesting auto insurance at competitive prices, very friendly and efficient staff.
And taken the total.

BIG ADVANTAGE !!!!
Always accessible and correct

As a digital entrepreneur I wanted to give this modern way of insurance a chance. Register online without a broker at my desk. Have to wait 10 days to hear that I cannot be insured with CoronaDirect and that I was treated very unfriendly. I would rather submit an old school percent to my insurer, insured within 10 minutes and registered by car.

Strange that it is certainly not always cheaper. There are several companies that want to insure me at a cheaper rate than Corona, and with them it is still without km limit.

They took me for a ball. 43 minutes on the phone with them to ask me a claim history of the family vehicle of my mother who is registered in my name but insured to hers. I get the document attesting no sinister for more than 5 years and there, they refuse to assure me by telling me that the document was not in my name. Logical considering that I had stipulated it from the beginning. In short, Corona Direct makes fun of the future client's head. TO FLEE...

Attractive rate for young people but be careful to make an appointment because without that you cannot be taken

They lure you in with low prices year 1, and increase with more than 20% year 2. Scam artists!

very welcoming and correctly explains things (the contract, things to do ...) I'm satisfied. I recommend

I never had any problems with Corona Direct, quite the opposite. I dare to advertise this company and I have good management of my claim file which proves it.

Insurance and catastrophic staff, unpleasant to wish! This is people are incompetent. After phoning regularly, ie almost every week. It took more than 8 months to be compensated for a small loss. Because of their fault, I ended up with my children without functional kitchen for more than 8 months! He tells you that you are insured in new value, in reality it is completely necessary. They do everything to pay you back as little as possible. They are profiteers, at home we are good at paying. Once you have a problem, then it's really hard to be compensated. In addition, they deducted a deductible of 262,58eur, yet in the contract it is very precise that the franchise is 225,15eur. I have been a customer with them for many years and it is the first time that it happens a disaster, I have not even been compensated for the delay of more than 8 months. I will do them without hesitation bad publicity and I will quickly change company. He does not even deserve a star, he deserves 0/10. Seeing the many negative reviews they have received, this is proof that this insurance company is really not serious. I strongly advise against ......

Selection menu does not work ... you cannot choose the language. Website also works poorly ... other agent than that ..

Online insurer. No possibility for personal advice, only by mail or telephone. Motor insurance or scooter: only if a car is also insured via Corona. Operators speak poor Dutch.

good service quality price ratio. except in the case of disaster a little long. But still good price and reasonable quality.

What to think of a company that claims untruths:
"Dear Madame DACIER,
We acknowledge receipt of your email. In the context of motorcycle insurance, civil liability and legal protection are compulsory unless you can prove that you have overall legal protection from another company.
Best regards,
Vincent Hampert
Corona Direct Customer Service "

LEGAL PROTECTION IS NOT MANDATORY IN BELGIUM!

Assured at Corona Direct for more than 15 years, I have nothing positive to say about this company. Continue like this!

They can sell well, until you have a claim and payment has to be made.
That is why you better pay a little more through a broker with a company with a good reputation.