Thierry Lauwens

Review of Corona Direct

Crappy society in terms of customer contact ... qu...

Crappy society in terms of customer contact ... quite a difference from their fancy TV advertising. Employees do not even know the applicable procedures regarding the registration of a newly imported vehicle and continue to persist with their wrong information. And hautain on the phone answers "We have been doing insurance for so long, sir, we will know," yes, not. Then I knocked on the door of another company of which the friendly employee knew what she was talking about.

Also nice to hear when you call on a Thursday afternoon that you will hear a tape "Due to exceptional crowds, we are no longer available by phone until Monday, Please send an email" You just needed something urgent ...

Avoid