What to think of a company that claims untruths:

What to think of a company that claims untruths:
"Dear Madame DACIER,
We acknowledge receipt of your email. In the context of motorcycle insurance, civil liability and legal protection are compulsory unless you can prove that you have overall legal protection from another company.
Best regards,
Vincent Hampert
Corona Direct Customer Service "

LEGAL PROTECTION IS NOT MANDATORY IN BELGIUM!