It is not possible to register my second-hand car ...

It is not possible to register my second-hand car imported and pre-registered from Germany online, according to Corona Direct. This was reported to me by telephone, after which I very quickly (the next day) received the same message by registered letter with an unclear explanation that I can now arrange everything myself.
Tried to get in by phone today 2x 30 minutes to get more information and to ask to try again with more data. Everytime after that waiting period, it turned out without any message. Not really what their website says: after 1 minute you will get a colleague on the line. Then just fill in the contact form on the website. Wait and see.

In the meantime I had also sent a message via Messenger. The next day someone responds with the question what he can do for me. I answer the question with concrete information. After that no more reaction. Shift finished? Not interested anymore? To difficult?