They took me for a ball. 43 minutes on the phone w...

They took me for a ball. 43 minutes on the phone with them to ask me a claim history of the family vehicle of my mother who is registered in my name but insured to hers. I get the document attesting no sinister for more than 5 years and there, they refuse to assure me by telling me that the document was not in my name. Logical considering that I had stipulated it from the beginning. In short, Corona Direct makes fun of the future client's head. TO FLEE...