Consulate of Mexico, Orange County, CA. Review

Excellent service despite the pandemic, the girls very friendly.

Their service is very efficient, they have improved a lot!

I PASSED CERVICIO TODAY I LOST A WORK DAY TO RENOBATE MY CONSULAR REGISTRATION TO GET ME THAT THIS DAY DID NOT TAKE ENROLLMENT IT TAKES LONG TIME TO SEMEATE THE TIME OF MY SITE TO GIVE ME THIS PLEASE DO NOT SEAL THIS SERVICE

I was embarrassed that these workers say they are pure Mexicans who do not even know Mexico treat as trash to the people they do not serve at all mediocre ball that are to hinder the procedures of the Mexicans are garbage and still asked the Mexican government to raise their salary I tell you not to be treated badly by that ball of mediocre people who are only to rob our country and not to help

Hahaha pure Mexican bureaucracy just make you waste your time and you didn't help to make people angry just crap

I did not like it because they do not attend you if I have not made an appointment before and see that those who had an appointment were not even there present.

Easy figense As was the one who attends to them badly hooo well decrivan it and ready to run it port that one pays already vast De mamama ?? Or not, Ami attended me very well all in chubby with varva Of glasses very well aese that do Gefe to teach them to others

En realidad no ,merece ninguna estrella este servicio para nosotros los mexicanos en el extranjero no sirve para nada, he tratado de programar una cita por todos los medios posibles y es una verdadera perdida de tiempo. en el pasado he tramitado matricula consular y pasaporte y he tenido unas amargas y tristes experiencias con el personal que trabaja ahi son despotas ,
prepotentes se supone que estan para ayudarnos. se llaman funcionarios piblicos pero de eso nada tienen . he rogado a dios que nos den una ammistia general para todos para no volver a usar de estos servicios y no volvera ver a estos "funcionarios publicos"
ME DUELES MEXICO
Realmente espero que esta critica lo pueda leer "ALTO FUNCIONARIO PUBLICO" y puedan hacer algo al respecto

I can't make my appointment online, it appears to me to create an account for my appointment and after making it, an invalid account appears due to the delay in answering

I've been talking for two days. To make an appointment for consular registration, I listen to the whole recording and then hang up? What the hell are we playing?

The government culture of minimal effort. Leave your message and then we'll get back to you ... sometime.

A terrible service by phone, online and in the office. Trying for days to make an appointment or when I get answered they can't help me to try later.
The Ambassador of Mexico says in the USA that they would facilitate all the procedures but I say trying.

All the time you talk, you do not answer the telephone lines and if you answer naps there appointments. How many do you see more to date do I have to be dialing in order to get an appointment?

Very nice service, I went to renew my registration without appointment, and incidentally take out my passport, wow! I could not believe it. I loved!

THEY ARE IRRESPONSIBLE BUREAUCRATS SINCE WHEN THEY MAKE YOU AN APPOINTMENT BY PHONE THEY ASK YOU FOR SOME DOCUMENTS AND WHEN YOU ARRIVE THEY ASK FOR ANOTHER.
I AM VERY ANNOYED BECAUSE THEY MADE ME MISS A DAY OF WORK.

I have visited 2 beses the consulate. And the truth I was admired. An excellent service. Very friendly and very professional. Thank you so much for help me. It was worth the wait ...

When you have appointment and all my papers were easy and fast and the personal were very friendly

I have never had a bad experience .One day I walked in with out an appointment due to ICE needed my Mexican passport never had one they worked with me and the service was so Excellent that I felt very important.People need to be patient and not be rushing all the time and they complain of everything. Consulado De Mexico keep up the good work .

Terrible telephone service ... they left me with the word in their mouths ..

sucks ass they dont help you at all even if your mexican

Consulate of Mexico ... that's why we are as we are ..... These people are worth nothing with the low level attitude. Today my mother went to apply for her passport and registration. No help and lack of respect for the third age ...... learn to respect and make an effort to help .... do not fall behind the high class ..... if you don't like the job, better get out .....

Very friendly and fast better service than in LA Broadway

Online sevicios do not work, I do not have time to make an appointment ... and they do not answer on the phone..ke happens with my consulate ...

Excelente service it takes to long to get appoitment.

For me the consulate of mexico is very efficient and they treat very well the jente special mind Mr. cosul mario and the consul Norma
The conosco personal mind and they like to help where I do not recommend them and I give 0 stars is home mexiquense are ipocritas and liars like club tonantzin State of Mexico abla very bad of the consulate of mexico like the club acts cd of mexico . JENTE with all my heart I recommend the consulate of Mexico do not go to club to help them have no ability or study to help especially when expressing consulate hasi that is present
Clubs that I recommend
Eternal spring Edo of mexico
Fifth sun Edo of mexico
Club Chapaneco
Club of Oaxaca
Jalisco Federation

Very tasty tacos and cakes ...
Very rich ... as in my Mexico ...

It is a problem to get an appointment, one is waiting 10 to 15 min for someone to attend and hang up, put people who even want to work

It was very cool and very fast with micha ijiene and many security measures

It is a shame that a consulate abroad does not have an internet system that works flames and the mailbox is full, nobody answers you this pessimistic inept the work of the Mexican consulate get to work

Know all the services that the Consulate offers, there are many.

Why they hire people like that w/out manner and they call themselves professional poor service.

Excellent attention, my recognition of your work to all employees.

Come prepared and everything is going well. Those who attended me were very friendly!

Very bad service I went to get my voter card and they sent me to Sanvernardino and I vibo in Fullerton orange county, and they won't let you explain

Because I have days calling to make an appointment, I listen to the entire recording, they leave me waiting and then so many people hang up working and they are not even useful to answer a call

Very bad service. It s been weeks and I can t even get an appointment done. One of my family members called and she got hers this Friday. The representatives are very rude and can t listen to your needs. If I was able to give them NO STARS I would.

Maybe some had unpleasant experiences, I called to make an appointment, they give it to me quickly and in the offices it does not take one, they quickly give the registration and Very friendly staff, luck luck or I grab them d good hahahaha

Today I called to make an appointment, they treated me in the worst way, very bad service.

People are very rude and don t like to do their job wich is what they get pay for not nice really sad not mad

A fatal service, I have spent several days trying to schedule an appointment and after a long process of listening and following the recorder's instructions they tell you to wait for an executive to attend you. They leave you waiting for a long time and they hang up you try again and it's always the same.

They surprised me with their SERVICE now we have to be a little more responsible to us

I had the opportunity to attend to the event at Mission Hospital and the Mexican Embassy. I work for the School District with the Hispanic population, and I encourage them to attend to these kind of free community events. Customer Service it's horrible! They treat us without respect and dignity! They make us feel like beggers! Mrs. Alejandra Garcia is very rude and disrespectful! Shame on her that being our own people acts without professionalism and without character.

Very friendly fast service when requesting your documents.

I've been here before with no appointment. I was treated respectfully and cordially. I've recently gone through though times an I am worried after reading these reviews.

I've been trying to make an appointment for a power for two months and I haven't been able to. The website comes out whenever there is no availability ???? You call and never answer, and you go personally and they don't attend to you and ask you to make an appointment only online or by calling the Mexitel number. I call Mexitel and they tell me the same thing that they don't have availability. One cannot make an appointment even for the next month. The other day I put the same thing but in the consulate of Los Angeles and there is "No Available" no day to process a power during the next two months. What other option do I have ???? That makes no sense .. What a bad service ... For example, at the Colombian consulate they receive you the same day and without an appointment. If they are going to receive only people with an appointment, they should at least let one make appointments, don't they think so ????

They never answer, only the machine and all the time they are busy, they should make an appointment inside the consulate

My name is Margaret. I had an appointment on March 31, it was canceled without warning, but the Internet said it was. Open. And they did not update their schedule and too many people were also hoping that they would be. And not each one spoke and. They said different things to them. The operators. Excuse me. We did not know. That. And another not if the ad is up. And that we leave our appointment number for when it reopens they talk to them first also that they missed their appointments. And it is not true I already have. 6 weeks talking for appointment and no ay. That is a lousy service, pity of q. They are for one and we pay taxes so that they have work

Terrible service to make an appointment they make you wait a lot on the phone and so that they do not have appointments I called in early February and they no longer had appointments for that month and I asked them for March and they tell you that the system does not allow them to make appointments for the month of march, what kind of service do these people offer that have not been updated yet are obsolete ....

My experience to the respect was pessimistic about wanting to make an appointment online the page is still in "maintenance" for more than 2 and a half months and until now it has not been possible to enter this page so choose to do it over the phone take too long to attend and it is not suastifactorio, seruicio muuuuy pesimo for one.

They cannot give a site because they have no system.

Excellent service thank you. Very fast and efficient.

Terrible service, there are never appointments and if you call from Tejan on the phone to finally say there are no appointments

Excellent service, congratulations.
In truth everything very effective from the moment I arrived until I finished my paperwork

Ball of damn inept parasites I every time that called is always the same never tend and if the system does not work that scrubbed and is

The representatives are very kind and live with the community in general.

I'm trying to make an appointment for my passport and nothing is cut the call does not answer and the operator leaves on hold

Scheduled an appointment, gave me an "available" date , which was on a Saturday, upon arrival it was closed. Waited outside along with other people, said they normally open one Satirdag out of the month, but no one showed up.
Really disappointed on the lack of communication with scheduling.

I just had a question :Is my passport biometric?.I never was able to speak with a human and my question was not in the list of topics on the phone.I spent 15 min.trying to get an answer to my question.

I was surprised with the treatment and kindness, the procedure for passport was fast hour and a half was what it took since in the Los Angeles area and San Bernardino they have "PESIMO" service, apart from it takes a minimum of 4 or 5 hours, I recommend it to and I am not employed ...

My experience was good! All very fast but, 2 types were very despotic ... but I was not surprised most of the people that I knew told me about their bad experience

Very bad service just tell me that I do not appear in the service and do not want to give me my consular. Then I went and I need an appointment

I am trying to make an appointment to get a birth certificate and by phone it is only a machine that does not give me an option and only repeats the same thing, it is really difficult to deal with legal things in Mexico that shame our own country ..

I recently found out that when you call, the phone gets answered from Mexico. Then they transfer the call to US to make the appointment.

The phone number that's posted is not valid and after reviewing the comments I was dreading having to go in.
I escorted my good friend Marcella Pardedes today to make a appointment. I was amazed!! We were in and walking out with renewed passport in less than 45 minutes. Very respectful to everyone. Hardly any waiting,they escorted my friend to the front of the line just because she is a senior. They very efficient, they made sure I got my paperwork back and we're helpful explaining where the next line is and what is needed to have ready to hand over. They even take there own pictures!! I came prepared and had paid $30 for pictures. But they no longer accept them. Angie was very helpful and professional and does her job well. Don't believe those rude comments. There is nothing wrong with this place!!! Don't be intimidated by the long line outside, it goes by fast.

Very despot some of the employees and sometimes it is impossible to make an appointment for some bad service procedures

Respectful, friendly and courteous service. The officers were very friendly and informative. The truth had been that they used to be rude as in Mexico, but the truth is that they all made me very kind. Especially the legal advisers (upstairs), thank you!

no english recording
no one answers phone
no way to leave a message
sometimes phone just rings and rings then hangs up
what a joke

I'm trying to get an appointment for dual citizenship of my children, and they don't have appointments and they don't even give information about when they are going to date, I didn't get any help at all

I've been calling for 5 hours, to be an appointment
. and you don't answer the truth ...

These people don't help anyone for anything they are not here for there own people. They are rude they lie why do we even have one if they can't even help there own people