I am waiting for a response from the Consulate of Portugal from TOULOUSE since early June 2015 to obtain various pieces of civil status (and signage of the military service) in order to transmit them to Carsat to assert rights to retirement. It is implausible to receive no response to my request.
However, I was able to get this day from the Consulate of Portugal a personal phone number that should unlock this file.
September 11, 2015
Staff and organization in the image of the country.
A desaster!
Incompetent and haughty officials.
A shaky organization. Turn Merry-go-round. Declaration here ... Pay there ...
Prices? An authorization to leave the nominal territory to pay 20 each time the child travels with a different person.
The law? The right? Some officials seem to believe that they are above a court decision by noting in a file a passport ban while the 2 parents have parental authority.
Strongly French Nationality!
Good afternoon I would like to know if it is possible to do a translation from Portuguese to French of a birth certificate and if it is ready in the day
I ran into an official who made no effort towards me, I don't speak Portuguese, and he made no effort to understand me. He got in a bad mood and did not give me the proof sheet of my passage, his excuse is that the printer did not work, moreover with the masks one more barrier, they cannot put visors, think of people who cannot hear well !!! On the other hand, I paid 20 euros for 5 years, like the civil servant at the cash desk was not friendly. To make matters worse, you have to travel to Paris again to get your ID. The only nice people are the security people and they can speak both languages. Please remember that our parents do not necessarily teach us the Portuguese language. I was at the Portuguese consulate on July 20, 2020 in the morning at counter number 7, zero pointed at this official !!!
In 5 years I will be doing my ID in Portugal, the staff is very nice and it's funny, but they make the effort to speak French to us, good or bad, and with a smile !!!
I'm just writing to say that today 20/08/2020 I went to the Portuguese consulate in Paris (with my wife and my daughter) to renew our citizenship cards and I found employees from the information to the 100% professional renewal service,
Thank you and keep it up.
I leave to renew my identity card a very unfriendly gentleman speaks very badly to my husband and in addition threatens to put it all out because of my husband ask where do the supposed intern next to me even hello nor it is who . Anyway, who it is .... it really disgusts me but I have no choice. There is only one Portuguese consulate in Ile de France.
Nobody, incompetent.
We are going to have a signature authenticated for a power of attorney. The first time refused because my wife, who was born in Portugal, naturalized French, did not have his citizen card. At 48, she had just learned that she had dual nationality .... Obvious for them, not for us. Back in our Normandy 150 km and 3 hours drive without signature. For the card of citizen one is obliged to come to withdraw it in Paris !!! I am Dutch, the renewal of my passport took 15 minutes and it was sent home by registered mail acknowledgment .....
Yesterday we return for the third time, with the citizen's card, to authenticate this signature; Oh no, refused !!!!
You are married but you have not declared your wedding at the consulate ..... Serious !! ?? The notary might have told us the first time it was mandatory .... no no she told us to do it occasionally ....
Incompetent, haughty.
On the site to take appointment we warn you not to come more than 15 minutes late otherwise canceled appointment by-against 40 minutes late on our appointment to receive us poses no problem to anyone .....
The staff seem to forget that they are serving people, that they are there to help. They are like some old doctors; they take themselves very seriously, think themselves more important than the "little people" who come to solicit them. Deplorable. To avoid if possible !!!
In a missing person in France one weekend, I wrote there since they were closed, and on Monday they were calling me in the early hours to find out more. Fortunately, all was well resolved and no further help from the consulate was required, but no doubt that if it had been needed it would have been provided given the kindness with which the contact made returned.
Unpleasant person when I came to redo my ID.
On the phone it's not better take people for debilitating to finish do not answer my question. They really think they are better than everyone else. If I could avoid it.
Lamentable!
I knew the reputation of the civil servants, but those of the Portuguese consulate especially of the Notarial service are the worst on earth. Otain and without any humanity, they look like zombies who seek to waste time without doing anything.
What is their purpose? Hate the consulate administration while inflicting bleeding on yourself. They are also unable to copy and paste on a document for a poor proxy.
We will now go through the services directly to Portugal, much more competent and more friendly.
Professional service, very good, everything well clarified. Thank you.
No ... lousy welcome! It is true that this suggests that these employees paid by us do not care!
In addition, it would be good for THIS Consulate to understand that there are many people who do not speak PORTUGUESE ... It would be much more pleasant to be able to address these unpolished officials in the language of our choice !! !
On the other hand I was "pleasantly surprised that my daughters (who do not speak Portuguese but other languages) were greeted by a vigil who was able to explain to them what they should do.
Seriously, Portugal still has a lot of work to do at the relational level ... Zero points!
I come from the Portuguese consulate in Paris that incompetent and in addition their quote they explain badly so I came back empty hands that galley I just wanted to redo my identity card false make appointments I never seen that
I give 5 stars because I think our consulate has really changed. It's nice to be listened to and received like humans. I came to the legal office and the lady I had really adorable. She called me the day before to inform me, with kindness, I thank her very much. Assim como in the service of the birth certificates a MR and his assistant a girl both of a kindness, really pleasantly surprised. A big thank you to them.
This consulate is not practical at all, I think there is a very big lack of organization and that is a pity. Difficulties to take a simple appointment and when we finally have the appointment, we took the day to move, arriving we must again queue. Which resulted in a great loss of time for ultimately not much. While this place is important. It would require a redevelopment of the site so that it is more functional and productive. Because when we have emergencies, we must be very patient or sometimes situations do not allow us.
Is there someone who answers the phone and emails?
I've been trying to call for several weeks.
Make appointment required to redo his ID. By going to the consulate website "their agenda" was complete until July.
I decide to go to the consulate without appointment, the person at the desk explains that the appointment is mandatory because large affluence and told me that we must look at the site to hope for a cancellation, as if I had only that to do , daily check a rotten site in the hope of finding a niche, completely stupid.
But the excuse is that this person gives me a ticket to be received by a second person who can offer me to set an appointment for the month of July, telling me that I can spend the day because I will not be priority because I do not have an appointment, the big foutage mouth, as if this person could not offer me a date.
I think I will ask for French nationality, it will be simpler, faster and without an appointment.
HATE this Portuguese consulate.
This consulate should have a good manager, complaints book as in Portugal. We as immigrants deserved better service, half an hour to call to get someone to ask for information and I couldn't. Do I have to waste half a day to go there to get information? I hoped this consulate would do something for all Portuguese immigrants. The organization is very bad. I hope there is a responsible person who reads all these comments. I feel obliged to play certain roles in Portugal, myself and other people I know. It is unacceptable !!
Hello,
We went to the consulate to get an ID. We were very badly received!
We arrived on time however we were received half an hour late. They are the ones who are at fault and we are treated badly, it's a shame!
It's our turn, we enter the room. As soon as the young civil servant (office 9; do some recognize her?) We see her head.
Then when she requests the documents, she is haughty, she speaks to us curtly!
We see that the officials are busy in the room, the consulate will close so they hurry. So for this official we should apologize for being there ??
You have to take the photo on the spot, it lasts thirty seconds flat! She seems more in a hurry to end her work day rather than doing her job well!
The rudeness of this young civil servant is INADMISSIBLE! I see that many people are complaining but these officials should think for a moment, it is thanks to US all that they have a job! If no one went to the consulate, they would all lose their jobs!
In addition, WE PAY to have a service so the least of things is that we are well received! We don't pay to be mistreated!
So the badly polite officials, "go down" a notch, you are not better or more than us. If your parents did not know how to educate you it is unfortunate for you ...
And what does the hierarchy do? Do you do satisfaction surveys? Do you realize that some officials are obnoxious? May I receive an answer?
At first we had to undergo the bad organization (delay of half an hour). Then we encountered an ill-mannered official. So I do not recommend the consulate and advise you to do the procedures in Portugal if your administrative procedures are not urgent!
Very happy
Good welcome
Good afternoon
They or They are strong to the Consulate General of Portugal (Paris) I received a birth certificate with two very serious mistakes !!!!
1-CHANGED AND MY OWN NAME
2-changed my date of birth
The appointment system finally allows you not to wait for hours in the waiting room. Each service has its reservation service.
Too long and unpleasant personal as soon as they speak French
Welcome to Portugal.
You can call 17 times and always expect no one to answer the phone.
What matters are the parties of the associations, the Portuguese Misses France, the cardinals' visit. The rabble that ......
Welcome to real Portugal, and royalty.
Unfortunately there are no negative notes
I am French wife of a Portuguese gentleman, to tell you the truth, the people on the phone are EXTREMELY POLISHED AND EVEN MORE DISLIKABLE, THOUGHT THAT YOU ARE OF LOWER BREED BECAUSE WE DO NOT WORK AT THE CONSULTA, but for WHO do they get them ??? it is a real problem that should quickly go back to the hierarchy, because it is INDADMISSIBLE these behaviors
Mariangela
impossible to talk to them on the phone, in case of an emergency Thank you Portugal bunch of incompetents and pimps
Receptionist (security guard) too aggressive when he talks to people. He almost had a fight when I passed because he had trouble speaking to someone who waited
I was greeted by a person unfriendly and eager to finish his day to renew my ID. Result: misspelled address, unrecognizable photo and signature completely missed. At no time did this wonderful Portuguese state official ask me to verify the veracity of all my data and whether they suited me. 23 euros for a piece of identity that has a validity of 5 years is basically a racket made to Portuguese citizens, but in these conditions it is a scandal. This consulate is to flee ABSOLUTELY!
I'm going back to Portugal.
Since translating and authenticating papers. I authenticated a paper to the consulate and paid the exaggeration of 20 in which I did the same paper authentication at the mairie.
A stamp and a signature 20 but we are where it is more expensive than bi.
We were on August 20 to make the identity coin we are on October 1 and still no identity piece. My husband has gone twice already to find out where we were nobody knows how to respond and very poorly received, we had to leave for a few days we can not leave since she has no identity document. And the person he received in addition she wanted the 21 the passport to 150 . That's the consolation of the people who are there just for the end of me.
I am obliged to put 1 star ... because perso it would be more of -5
a real disaster every time ... in the windows it is you and your luck ... be very nice ... either very unpleasant ... but the reception and the phone c is allucinant!
badly polite, haughty, do not let the time to finish talking that it attacks you already and responds to you as if you were debil ...
the old m have warned that already at the time in the 13th c was like that but we are in 2019 ... it would be necessary to change his people the ... if their job they like more as they give up their place to people more competent and pleasant ...
the only thing i do not understand is that given their rating on google and the number of negative reviews that nobody in the high places does react
if i could address myself elsewhere on paris for the portuguese steps, i would not hesitate for a second, it can not be worse
To renew identity card, in emergency, 48 , in a single, 27 euros, yet the bill is strange, 36 for the card and 12 in expenses ???? with a reception of people who feel above compatriots We Portuguese citizens, while it is thanks to us, that these people have a job, however, that we take high in this famous consulate of Paris ... 1 month still not received the famous mail to fetch the ID card. IMPOSSIBLE that someone picks up this phone P ..... to answer a simple question !!!!!!!! Number given in Portugal IDEM !!! THERE'S NOBODY !!!!!!!!! 2 hours to call ...
I do not think I'm the only one to have to deal with this kind of problem, we really have to review warm welcome trainings, answer the phone quickly, and between us !!!!! we can not say it's a tiring job! especially the afternoon 1h30 of work !!!!
It is lacking in vejilancia it is a pity with everything that it does today. People enter without control.
What a disappointment three hours on the phone and to no avail, no one answered the call .... unfortunately nothing changed the mistake was theirs, I paid 21 for a birth certificate to be translated into French and the certificate arrived at my home translated into Portuguese ! They are incompetent!
Fast and scheduled service. Mandatory prior appointment. Friendly and efficient staff. Congratulations!
Renewal of my identity card expired for more than 10 years.
Appointment taken on the internet before moving (mandatory) otherwise you are not accepted for this type of approach.
My advice: go to the site before any trip !!
It is busy but there is very little waiting around 10 minutes.
For my part, I was well received,
I have nothing to say about the reception, it was very correct!
I paid for a certificate more than 1 month ago and have not yet sent, do not respond to emails sent, Facebook messages ignored and contacting by phone is an impossible task because there are never operators available .... This remains the reality of Portuguese public services - if it takes work, leave it for tomorrow!
Very bad reception, she did not want to answer me and besides looked at the queue while I was in front of her. She takes me down and told me that you have to make an appointment via the internet, you have to go watch every day there are withdrawals.
I wanted to make an appointment on the internet but the first was on the 23/07 while I left on 17/07, in 2 months and a half.
if anyone knows the number of the consul I have two words to tell him how his "senhores doutor em acolhimento" speaks to people !!!
I took my morning to go get a passport and an ID I arrived at 11:20 I waited in the queue until 11:50 for the lady of the access very very very unpleasant, disrespectful and HAUTAINE tell me to come back at 14h because there were no more tickets !!!! Really inadmissible I lost time and money! This consulate will never change, it's really incompetent !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I went to the consulate 2 times in 6 months. The first time for my piece of ID and last week for my son who asked for Portuguese nationality. Each time I had to deal with very kind and very competent people who explained everything to me properly. A special mention was made to Antonio Jose in the Civil Register for his kindness and understanding.
In addition to taking appointments online we do not expect leads and everything is managed in a very short time except to recover his piece of identity, the wait is longer.
Efficient staff and modern means.
well done
Unpleasant and arrogant staff. European and French law is unknown.
Hello can you tell me what. Document. Should my spouse take to recover. My identity card. Thank you.
When they arrive in France, many Portuguese are faced with the enormous differences vis-a-vis Portugal. And they hardly return. In France the Portuguese finally realize how much they were exploited in Portugal by unscrupulous employers and miserable working conditions! And robbed by rulers who, from Right to Left, do nothing other than steal what does not belong to them.
As some Portuguese say, in France "they feel treated like people". Apart from all this a much better service when they go to social security and French finances.
Currently an average salary in Portugal is not even for a small apartment rent, besides everything in Portugal is more expensive, much more expensive than in France.
About the service of this consulate is as bad as if we were in Portugal, but knowing that we are not alone this is already a consolation to withstand the high waiting times of the service ...
Super friendly :) I had a problem with the loss of a single card and there were no vacancies on the internet, I went there even without RV and they solved the situation for me quickly continue with this friendliness
Almost a morning trying to call and not answer me and work this is too much
Not friendly when you speak French we speak Portuguese when you have to pay so no worries fortunately that in Portugal people are nice
A shame this consulate, impossible to make an appointment before January for there identity card, impossible to have them on the phone an unprecedented lack of organization it is very sad that in 2020 the Portuguese administration in France is at one point very low level.
incompetence and arrogance in its best splendor the shame of the Portuguese administration
Today my parents went to the consulate to renew the citizen's card. They were attended by a woman of rare stupidity. He did not even look at them when he spoke. If the parents did not give him education I can give him his great ordinary.
I went for a legalization of signature and after being told that it was not possible I insisted and I said that I wanted to talk to the person in charge of the service and then to the internal lawyer who said it was not possible and then, by magic, it became possible!
15 minutes later I was out with my document.
My wife came by appointment on December 19, 2018 to redo his identity card to the point of worry, where it goes wrong is that we paid 48 to have the papers in urgency and we are still waiting. I think it's not very serious for a consulate.
I come to collect my ID after 2 hours of driving, I made an appointment to collect it, but then impossible to ask even one question, you have to "call", I stayed 45 minutes in waiting. The person could have just helped me since I was there. The feeling of total helplessness that we have in front of these people, who are nevertheless indispensable to us, the best is to deal with as many things as possible for those who can when they leave for Portugal. The consulates are closing little by little one day there will be more. Too bad for the lack of professionalism,
I walk to the time to talk to someone at the consulate and nothing. Paris, bordeaux, dax, no one answers or the number is inactive. Does anyone know how to talk to someone? It will be that the Portuguese consulates in France still exist. It is inadmissible.
They answered the phone after 5 minutes were very courteous and my very knowledgeable and all in French
They take people for cons it's been several days that I try to join them impossible to have them "all operators are online thank you for waiting patiently" these are windows and deceiving
Impossible to have someone on the phone, after 6 despair attempts
Impossible to make an appointment by phone when we have an appointment by email it's always 3/4
months of waiting to believe that all of Portugal lives in Paris
Fast and very efficient service in the requested document.
I am not to comment but I was forced contrary to what I see in the comments I was very well received by all the service. It was fast and efficient I would like in Portugal the services were all the way ......
Always dealt with polite and competent people. They knew how to give me the necessary information for my files.
whenever you need information and call your services the phone lines are always busy. and then we have to go there; and there are few people to be answered and many employees who could answer calls and do not do so are ridiculous to have to miss a day of work after there are phone lines and no one answers.
There is someone to pick up the phone ???? What INCOMPETENCE! I just needed to ask a question.
Three three mauvaise accueil ... insupportable.
Too bad the service..not ever answering the calls and even the folks who work there are very obnoxious and rude..the most amazing and mis questioning..will anyone read or see the comments that people write here because This is abnormal.
It is a consulate !!!
Very efficient reception. Appointment booking by internet. No monstrous waiting like in similar organizations.
Horrible lines, staff that forgot that work for us and that they should at least speak the language of their country.
For the first time I went there I was very satisfied. Renewal of the citizen card made in 30 minutes.
I wanted to collect my spouse's card. I was refused when I had all the necessary papers.
Suddenly obliged to redo the card ... Hello professional
It's a shame at this consulate I had a meeting at 12:15 when I arrived I was scheduled for the passport and it was for the citizen card that I had the meeting and I did not want to attend had to arrange another More
Staff very rude, disrespectful, not friendly at all and who takes you high on the pretext that it works in a Consulate, but know that you are not worth more than us, quite the contrary. Let's judge people, you should learn respect.
When we ask for the name of the person with whom we talk (on the phone) this person does not even have the courage to give his name, long live the cowardice.
It's a shame, change job Madame.
Consulate - Civil Registry Service
Staff absolutely not listening, it's intolerable we call for information and that the person does not listen to what we want to ask him and who ends up hanging. Result no answer to my question. Long live the Portuguese Consulate
Null null null null null. To make a change of address I am on the fifth day and it's not over. Mr. Ambassador what are you waiting for to improve the service. thank you in advance
I was very pleasantly surprised, not speaking very well Portuguese I was heard in French and the staff very smiling and kind, computer problem that day, they struggled to hear all the people who were there . Do not change anything and congratulations to you.
R.A.S everything is swimming
Apart from the deadlines for making an appointment
Very welcome and with efficient service
Muito obrigado
Consulado Geral de Portugal em Paris: Your Gateway to Portuguese Culture and Services
If you're a Portuguese national living in France or a French citizen with an interest in Portugal, the Consulado Geral de Portugal em Paris is your go-to resource for all things related to Portuguese culture, language, and services. As the official representation of the Portuguese government in France, this consulate provides a wide range of services to its citizens and residents alike.
Whether you need assistance with passport renewal, visa applications, or legal documents such as birth certificates or marriage licenses, the Consulado Geral de Portugal em Paris has got you covered. Their team of experienced professionals is dedicated to providing prompt and efficient service to ensure that your needs are met quickly and effectively.
But that's not all - this consulate also serves as a cultural hub for the Portuguese community in France. From art exhibitions to film screenings and concerts featuring renowned musicians from Portugal, there's always something happening at the Consulado Geral de Portugal em Paris. They also offer language courses for those interested in learning or improving their knowledge of Portuguese.
One of the unique features of this consulate is its commitment to promoting tourism between France and Portugal. They provide information on travel destinations within both countries as well as tips on how best to plan your trip. Whether you're looking for historical landmarks or scenic beaches, they can help guide you towards an unforgettable experience.
In addition to their core services, the Consulado Geral de Portugal em Paris also works closely with other organizations within both countries on issues related to trade relations and cultural exchange programs. This ensures that they remain at the forefront of developments affecting both nations while fostering strong ties between them.
Overall, if you're looking for a reliable source of information about all things related to Portugal while living in France or planning a trip there soon - look no further than Consulado Geral de Portugal em Paris! With their wealth of resources available online through their portal website (https://www.consulatportugalparis.org/), it's easy access everything from visa applications forms down tourist guides without leaving your home!
consuladoportugalparis.org
