A fiber company that I highly recommend
A fiber company that I highly recommend
Very nice experience I found myself without internet for 2 months this company intervened and I resolved my problem in no time
thanks again
A fiber company that I highly recommend
Very nice experience I found myself without internet for 2 months this company intervened and I resolved my problem in no time
thanks again
Lack of professionalism with the partners, no contract and a delay of more than 5 months of payment, I advise against
I leave you in the morning to agree on an appointment for an intervention today to restore the internet connection that you allowed me to cut yesterday to connect another customer from my street !!!!!! After this time, a complaint will be made !!! Attached is your employee's vehicle ....
A probably experienced "I can't find a name" !!! By connecting a neighbor to the fiber I cut the connection.
I went to see him explaining the problem to him, and he told me he was finishing the neighbor's connection and coming after.
And guess, he didn't come.
Hoping to meet him to teach him good manners ... I dream of it.
arrogant, sufficient technicians, with no desire to do the work, a first appointment on Monday without result due to an unsolicited authorization, the 2nd appointment on Thursday was worse, although we had warned that we had 2.5 hours by road to get there:
The technician did not answer my "hello" or that of my collaborator but answered my husband.
Immediately on the spot, the entire installation was denigrated, when we asked for recommendations to be able to install the fiber in good conditions, no structured response was given to us. We were looked down upon and no work was done, no solutions were considered. We really had the feeling of upset the two technicians, the experience was aggressive and distressing. In 32 years of professional experience we have never felt so humiliated and belittled, this company should not intervene as subcontractors.
The manager contacted by phone had to call us back and we are still waiting, the technicians left without warning, or greeting, or doing any work ....
Here is the level of work of Conectic in Grigny. They are at their maximum. The work of sagoons. No need to call them, they hang up on you or don't answer. You understood: to flee. There are professional and honest companies in the market. Prefer them.
this company intervened to connect the fiber to a neighbor in Champs sur Marne this week, and the employees left in the tear as they say without closing the fiber box in the technical duct and leaving the installation to everything.
Complaint letter will be sent to Bouighes