arrogant, sufficient technicians, with no desire t...

arrogant, sufficient technicians, with no desire to do the work, a first appointment on Monday without result due to an unsolicited authorization, the 2nd appointment on Thursday was worse, although we had warned that we had 2.5 hours by road to get there:
The technician did not answer my "hello" or that of my collaborator but answered my husband.
Immediately on the spot, the entire installation was denigrated, when we asked for recommendations to be able to install the fiber in good conditions, no structured response was given to us. We were looked down upon and no work was done, no solutions were considered. We really had the feeling of upset the two technicians, the experience was aggressive and distressing. In 32 years of professional experience we have never felt so humiliated and belittled, this company should not intervene as subcontractors.
The manager contacted by phone had to call us back and we are still waiting, the technicians left without warning, or greeting, or doing any work ....