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The company I work for bought one of these printer...

The company I work for bought one of these printers and for the first year this thing worked like a charm, but then the SERVICE ERROR message started cropping up at random times...the ERROR message persisted and this in turn led to daily visits from a technician.

***UPDATE***

Not 24 hours after making this post an associate from CBS stopped by the office and together we discussed the issue mention previously. Mr. Nall was understanding of our frustration, accepting of my sense of humor and only interested in having this problem resolved.

More importantly, Mr. Nall believed he had identified the service code well in advance of our meeting and not long after departing a technician arrived with part in hand which was quickly put into place. No more error code. This is an aspect of customer care that holds weight with people like me.

I thank CBS for rectifying the issue and I feel confident in recommending their services to others. Thank you again!

Great service. CBS helped us interface our softwar...

Great service. CBS helped us interface our software with their copiers and completely met our IT needs when we remodeled and add on to our clinic . Their technical expertise met our needs . They have allowed us to concentrate on what we do without worrying about the technical side of business. W E Howard. DVM

I have done business with CBS for over 15 years bo...

I have done business with CBS for over 15 years both locally and around the country - they have supported us courteously and professionally. Often times they know we have a problem before the users do and they are proactive in addressing our business needs. The technicians are very knowledgeable and friendly, and most service issues are addressed in one call.

If you have a business of any size, and need a support staff to come alongside - this is the team! From copiers/printers and anything digital, to IT support and solutions, I can't recommend them highly enough!

I have used and have had a service agreement wit C...

I have used and have had a service agreement wit CBS for about 4 - 4 1/2 years I believe and have not ha an issue that wasn't promptly addressed and to my satisfaction as well the do what they say they'll do. I wouldn't hesitate to replace any of our machines with theirs if given the opportunity.

Complete Business Systems is a first class techno...

Complete Business Systems is a first class technology company. You can count on them to not only know about hardware solutions but also solutions for professional services and all printing options for a business. I have "complete" trust in the company's ability and ethics.

These guys treat us right for both new and used eq...

These guys treat us right for both new and used equipment sales and service. We have had great luck with the Ricoh line of copiers over the years and will continue to use them for all six offices around East Texas.

Complete Business Systems

Complete Business Systems

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