Commune Hotels + Resorts Reviews

I visited the Tonga Room on a Wednesday and the drinks were fantastic! The live music (a local cover band) was also a lot of fun!

Top-notch hotel in a great location on the top of Nob Hill. I've stayed here for work a couple times and they always make it a great experience.

A very luxurious hotel with a very high standard and good service. I spent a pleasant time there. recommend

Fancy, Tanga lounge, central, but kinda pretentious

Well there are the regal, top of the line hotels and dining. The Fairmont surpasses them all! You owe it to yourself to experience this limitless grandeur.

Fairmont lives up to 5 rating, except for the 1ply bathroom tissue which I hoped got upgraded since my last hotel stay we ll it didn t. So on my next fairmont stay will just make sure to bring my own to complete the full luxury experience.

Location is on top of a big hill so prepare yourself getting uber ALOT if you stay here. No free WiFi or Netflix. To hook Netflix up you need to use their wifi to connect into the room's tv your staying in (pay for wifi). Otherwise pleasent visit. Staff/customer service definitely 10/10 they help up with medical at front desk and they help anyway they can.

Good hotel, was there with my family for a week. Pleasant staffs, however the room reeks of smoke. can be better.

Tonga bar is an awesome place. Great ambience! Live music after 8 PM. The band sings on a moving boat in the middle of the bar. You can hear rain and thunder sounds in between, romantic feeling. You can dance guys (no restrictions). Expensive but great!

Staff was friendly, hotel room was clean and beautiful.

Bring your kids during the holidays to see the lights and displays including the life sized gingerbread house and beautiful Christmas tree.

The Tonga Room was magnificent. Strong drinks, amazing ambience, and an accommodating staff.

Beautiful Christmas decorations, friendly staff and delicious lunch!

One of the most elegant and historic hotels I've seen in person.

Such a beautiful place especially during the holidays

Stayed here 2 weeks ago, for 5 days. I was SHOCKED!!!! in a good way . I've stayed at many hotels in San Fran. By far, these rooms were the biggest I've ever seen! And that says a lot for the city by the bay . Had room to hang all clothes in the closet, and even an extra rack for our luggage. Temperature was well controlled throughout the hotel. Bell service was great, and the people at the front desk were always helpful. The only bad thing is the Valet Parking price. $60 per day is a bit steep, but I probably shouldn't have had a rental car in the city anyway. But I will definitely stay here again on my next trip! Well wort the price!

Went to visit the Tonga as we were passing by, wasn't sure what to expect but got a nice surprise with indoor rain! They have yummy drinks and a cool islander vibe that is complemented by a live band that plays on a boat. Went on a Sunday evening so it wasn't very busy.

The Tonga Room has a great, easygoing atmosphere perfect for social events.

Iconic gaudy hotel on top of the hill, great for King in the castle. Kind of a tourist spot. Did not stay here, but enjoyed the lobby area

Amazing hotel in the heart of San Francisco. Top tier service.

Elegance over the top. The grande dame of San Francisco.

Fantastic stay, staff very helpfull.amazing view from room, would like to thank Charlotte at concierge desk for all her help thanks, hope to visit in the near future

Pretty place but what you get for what you pay for is not worth it. Look at it this way, they charge 28 dollars for a bowl of oatmeal. Room was clean and nice but no better than Best Western. Sorry wasnt impressed.

The Christmas decorations are absolutely beautiful! The gingerbread house is stunning and is a must see every year. Music, drinks, festive spirit, it's all there. I highly recommend it to everyone who looks for a place filled with holiday cheer!

Amazing ambiance of the tiki bar and the drinks were very good!

Beautiful hotel, great location, excellent customer service. They booked us a shuttle at the last minute, for only $15 per person from SFO, and they provided a refrigerator, crib and a pullout sofa bed as well for no extra charge. There is a gym and internet included in the price. I love the hotel!

Old world charm with excellent service. Staff is very attentive. Amazing views from the tower bay view rooms!

Beautiful hotel, first class. Very high daily charges for internet.

Performed for the Big brother, Big sister Gala!! Loved it! Thank you for having us!

Went for an all day meeting. Great service great staff.

Went to the Tonga room. Great atmosphere and enjoyable food. Definitely check out the lobby of the hotel and the shops. The lobby is stunning and the shops have done truly gorgeous things.

Fabulous. Great service great Decor great atmosphere.

Did not stay, visited the little park behind the hotel. I did find the hotel staff very friendly and courteous.

This place is an institution. Amazing holiday decorations.

The Tonga has great decor and the drinks were pretty tasty.

One of the two classic luxury hotels of SFO, superb service , but even for financially comfortable people a stretch unless you are on an expense account

Wonderfull central location

Love this place. Clean and close to the wharf. Close to little Italy, China town, cable cars it's perfect.

Only had a single drink at the hotel bar. Took too long.

Very beautiful hotel, staff were super courteous. Love, love love this establishment, can't wait to visit again.

Tonga room is an interesting place to have drinks with a pool in the middle, simulated rain. Happy hour from 5-7. I think they have live music as well.

The rooms are spacious, the bedding is excellent, the lobby is beautiful. A magical moment in the heart of San Francisco.

Luxury service as expected. Highly recommend if price is not your concern.

Stopped in for drinks at the Tonga Room. Amazing atmosphere and great happy hour prices. The table cover charge when the band is playing is too expensive so I recommend arriving before 7pm. All the drinks are strong and taste good.

Location is great. Super nice upscale neighborhood and close to most things. Parking cost was outrageous $65... Room service was great. Good late night food.

Cool hotel. Massive. Decor a little tired but vintage in the right light. Staff friendly, great location, needs a pool

I went to the Tonga Room with some friends to have cocktails, the experience with live music was excellent. The drinks, although a little expensive, are worth it.

My coworkers and I went to the Tonga Room for dinner and had a fantastic time. The food was excellent and the atmosphere was fantastic. We had such a fun time on a Wednesday, and we were able to get a table quite quickly as well.

Great view, good food, helpful staff, nice interior. Did not stay.

One of the classic and iconic hotels of San Francisco. Beautifully decorated for the holiday season. Gingerbread exhibit was wonderful. Great area for kids to hang out and drink hot chocolate.

Let's face it, the Fairmont shows it's age, but the rooms are nicely re-modeled and the views of Chinatown, North Beach and the Bay are hard to match (unless you go across California Street to the Top of the Mark. I had a foaming good time in the ballroom at Bacon and Beer. No review of the Fairmont would be complete without a nod to the Tiki room. The Fairmont is a great starting point for biking or skateboarding down Mason Street, but please check your brakes first.